I feel like it is so hard to find a trustworthy dentist and when it comes to your kids especially,…read moreyou want the best! I cannot tell you how pleased we are with Pediatric Dentist of Katy! Dr. Po and his staff are awesome, honest and amazing! Everyone should take their kid here!

Never thought I'd be saying I enjoyed my visit to the dentist. But never in my wildest dreams did I…read morethink my 2 year old would throw a fit because we had to leave the dentist! God's honest truth. My theory is it boils down to a beautiful symphony of two worlds: the professional and experienced staff; then the genius, kid-friendly atmosphere. My first phone call was in a panic. I had called several offices trying to get an appointment for my just-turned-two-year-old who had just knocked out his front tooth. Other dentists' offices yawned to get me an appointment within the next few days and were more concerned about our insurance info (i.e. their money). Dr Po's office immediately said this is an emergency and that we 'must come in that second' and gave us very detailed instructions on what to do (tooth in whole milk, etc). It was one of those epiphanies because I thought: wow, what's wrong with those other dentists and why didn't I call these guys first?! So within the hour we were there and we saw Dr Po and he put our toddler's tooth back in like a rockstar. Did I mention he is cross between 007 and Ron Burgundy (he's very funny)? He was so cool under pressure (because our toddler was freaking out, after all it was a traumatic first visit), yet so confident and in control. And his staff were yet again bending over backwards to help us and to get to know us in person. We got the full tour of the office after, and they even have a special waiting room that has a nice leather couch, stuffed animals and a tv. It closes off and serves as a resting place for patients after procedures if they're still drowsy. I would say this office is mostly a train theme. The centerpiece is a full train above the main desk that loops around the office complete with detailed scenery. There are train puzzles and train toys, a chest full of building blocks, a kids table and plenty (tons) of chairs in a big reception area in front. They even have a rabbit in Dr Po's office that they let my boy pet. When we pulled into the parking lot my second visit, my son was already calling for the choo choo train and by the time we went up the stairs to their office on the second floor, he wanted to see the rabbit too! And after my most recent visit, he wanted to play after our appointment and was quite upset when we had to leave. So lots of positives in his mind and we can safely say he loves coming here! Sure, he does the typical crying at first when he sits in the big chair to get some work done, but they were able to clean his teeth with no issues whatsoever, amazingly. They have the magic touch, clearly. Imagine that traumatic of a first visit; yet can get his teeth cleaned the second visit like a pro. Clearly this place has been doing dentistry a long time. I can't say enough about the staff, they are one of a kind. I've been to the dentist more times than I want in my life, but I've never seen this warm a atmosphere. To put it in more layman's words: they are like Chick-fil-a and others are McDonald's. I'm glad we finally found a dentist for our boys!

My two boys receive the perfect service for them. They get pleasant engaging conversation at their…read morelevel. The do not see the visit as a chore as they get to play in the fun atmosphere and enjoy watching cartoons during their cleaning. My little one even asked about the possibility of hosting a birthday party at their facility. :). No joke. Me? I enjoy getting ALL of my many questions thoroughly and expertly answered by Dr. Courtney. She's great!

I'm so upset. I got referred here by my regular dentist office because I need braces. So I come…read morehere to the office. I do the initial consultation and the doctor tells me that I need a second opinion from an expert ortho surgeon to confirm if I need to remove a tooth or not prior to braces. This is my third appointment that I've gone to. I go to the appointment and the surgeon confirms what I've already told the doctor that every other person has recommended not to remove it because of the risk. Instead of telling me that it doesn't matter what the surgeon says she wants to remove the teeth anyways the office constantly delays me scheduling my appointment for months telling me that I need to talk to the manager. That the manger is on PTO, they're not back but they'll call me. I finally come in and was able to talk to somebody only for them to tell me that they were stalling me literally... This is a complete waste of my time. This is so unprofessional and not mature at all. What kind of business is this ? 0/10 don't recommend. Mind you I initially got my referral to come here either August or September and we're now in November.

We had an absolute amazing experience! The comfort, gentleness, caring and attention provided to my…read moretoddler from the assistants was top notch! The staff made sure my son had a great experience. We were so impressed with all services provided. Dr Khan was also very thorough! Our new pediatric dentist!

Tried calling and a rude girl answered the phone told me to hold as if someone was forcing her to…read morework for free and run customers off. When she picked the phone back up she's still shouting at someone in the office. I was shocked that they are allowed to speak to potential patients like that. I was going to be a self pay for emergency care. This was the closest office to me as it's right on the opposite side of 99 from my neighborhood. They should definitely have a dedicated receptionist to avoid running off business with a rude dental assistant.

Blake had a blast with having his teeth cleaned and friendly staff Welcomes you with a heartfelt…read moresmile. Forever grateful for meeting wonderful people like them at Katy kids Dentist.

Third time visiting this office, first visit as new we were met with excellent customer service…read moreeven received a tour of the office. Our second visit was an emergency appointment for my son who had a chipped tooth, paid a $120 for a five minute office visit to be told I would have to come back for the repair. Fast forward to the third visit for the tooth repair, our appointment was for 7:20am when we arrive there is a sign at the receptionist desk advising they are in an office meeting until 7:30. Why would you schedule an appointment for 7:20 if you're going to be in a meeting at that time, as if the customers time is not valuable. I addressed my issue with the receptionist and I'm met with an instant attitude and told, we always have office meetings at that time regardless if an appointment is scheduled. There is a lack of any kind of customer service or even acknowledging my concern. I made the decision to bring my children to this office based on the reviews I saw, but if you are looking for a dentist office with great care and customer service this is not the place.

We've never a bad experience in the 6years we've been bringing our daughter. Everyone is friendly,…read moreattentive, patient and show they care. Every procedure and process is explained step by step with patience. The location is clean, organized and well kept. Every person on staff is choice! From the front desk, check out, hygienists and Doctors. I highly recommend this location.

My non verbal special needs son came in for a check up today. Never in his 12 years of life did he…read moreallow any healthcare provider to touch him or examine him. Well the staff made him feel so comfortable that he allowed them to do X-rays and a check up. The staff wa so friendly and kind, I had to write a review. Thank you all so much and bless your kind hearts from an autism mom

Very weird business. Whatever they advertise on the website as being able to provide will not be…read moreconfirmed by the receptionist. It's seems the receptionist is out of touch with what the offices does or provides. Furthermore without even confirming if biomemtic treatment is available or not a "consultation" fee of $799 is asked upfront to book an appointment. This is without acknowledging whether I'm a candidate or not. Without knowing the full price of treatment. Without even confirming the service is available from the dentist. Odd business practices abd alarming upfront fees. No thanks.

UPDATED: The office reached out the same day and was able to explain and remedy my situation, so…read morewhile I am still overall sad about what got us here, I have to give a huge shout out to the practice lead and Dr. Katie To for correcting the experience and making it right. They do seem to stand by caring for their patients completely, and it seems like my experience was simply an anomaly. -------------------- I truly wanted to have a positive experience with this practice, but unfortunately, I've had several disappointing interactions that I feel are important to share--both as a fair warning to others and in hopes that the practice may be open to resolving the concerns. 1. Lack of transparency and follow-up on payment information -- I've requested copies of the payment forms I signed eight times (once in person, multiple times by email, phone, and voicemail). Despite this, I've still not received any documentation or clear communication around fees--for orthodontic and dental work. 2. Delayed and dismissive handling of records -- After my initial visit with Dr. To, I waited nearly two weeks for answers to my follow up questions, and then decided to request my dental records so I could transition to a new provider. When I followed up today, I was asked to "be patient and wait a few weeks." This felt dismissive, especially given I am in pain and actively seeking timely care. Given the premium pricing and the promise of a holistic, patient-centered approach, I expected a higher level of service, compassion, and professionalism. Instead, I left feeling disregarded, disappointed, and disheartened. If the practice is open to making this right, I would be willing to discuss further. In the meantime, I hope this helps others make informed decisions about their care.

My high anxiety 3 year old loved this place!! She hasn't been doing good her last few dentist's…read morevisits. We thought we'd try a new place and I'm so glad we did. The hygienist was so understanding, patient and sweet while explaining everything she was going to do to my daughter. She was able to get a good clean, which hasn't been able to happen in the past. The dentist wasn't pushy about anything (didn't seem like she was trying to make a sale off us), had a detailed look at my 3 year old's teeth and sent us on our way. Dr. Damani was very attentive, knowledgeable and kind! The front staff were all very sweet and kind, as well! What I really liked about the place is that each bench is sectioned off with walls, so it's not one open room, where you can see the kid next to you getting done. The place wasn't very packed either, they didn't have appointments back to back, which sometimes make the appointment feel rushed. My daughter walked in with a smile and walked out with one too!! (A clean smile). I can't recommend this place enough!

This place is terrible. They have poor communication skills and make mistakes all the time with no…read moreaccountability. I would give zero stars if I could. Appointments get cancelled randomly, they "forget" to mention when charges are no longer covered by insurance, they will keep you waiting for extended periods of time and only explain the delay when you ask, they are always running behind and no one every knows how any mistakes happen. Go elsewhere!!!

I absolutely hate going to the dentist, but it's a bit different here. I never have to wait long…read morefor my appointments; I'm seen quickly. I never have issues with my insurance company or the work done at this office. You'll be in good hands with the best dentists and hygienists--all highly experienced professionals--including Violeta (the assistant), Emmanuel, and Ivy (at the front desk). I am so grateful for the veneer work; my self-esteem was very low, and I used to be self-conscious about smiling. Now, I'm so thankful for my new smile. Thank you, Smile Avenue Family Dentistry (Katy office).

I cannot say enough good things about Smile Avenue. I have always had anxiety about going to the…read moredentist, and even more so after losing my husband five months ago. This was my first dental appointment since his passing and my first time going to the dentist alone. I was very emotional and nervous walking through the door. From the moment I walked in, Emmanuel at the front desk made me feel welcome and comfortable. The dental assistants, Kenia and Violeta, were incredibly kind, patient, and reassuring. Dr. Saood was compassionate, understanding, and took the time to make sure I felt at ease. When I became emotional and started to cry, everyone treated me with genuine kindness, grace, and care. I am self-pay, and I was pleasantly surprised by their affordable dental membership plan, which helps significantly with costs. I will be getting a dental implant to replace a broken tooth, two fillings, and teeth whitening, and I feel confident that I am in excellent hands. The office itself is beautiful and thoughtfully designed. They even offer a comfort menu with options like weighted blankets, noise-canceling headphones, neck pillows, and other amenities to help patients relax during treatment. Most importantly, I never felt pressured or upsold on services I didn't need, which has been my experience at some other dental offices. Instead, they focused on what was best for my dental health and made me feel respected, heard, and cared for. I highly recommend Smile Avenue to anyone, especially those who struggle with dental anxiety. They truly go above and beyond to make their patients feel comfortable and supported. Thank you, Emmanuel, Kenia, Violeta, and Dr. Saood, for making what could have been a very difficult first visit alone a positive and reassuring experience. I am truly grateful.

Took my son to see Dr Kim today and was very pleased with the service. It was my son's first time…read morefor any dental work so he was very nervous, but Dr Kim was very kind and patient and that put him at ease. Overall very pleased with the service, very efficient and kid friendly! I am not local but would definitely come here again if either of my kids required dental work.

I have been bringing my child here for three years now. The staff is very friendly, every time. Dr…read more Kim is very thorough, helpful and an expert in his field. I don't write reviews frequently, but this place made me write !!

Great office! Wonderful staff! Very caring and professional. My daughter had to have a procedure…read moredone during COVID and they made the process super painless while keeping my 7 year old calm. We go every 6 months like clockwork.

Took my six year old. She's great at the dentist. They wouldn't allow me in the room. Then wrote up…read moreover $2,000 (after insurance) worth of work she "NEEDED." Literally something on every single tooth. They wanted to sedated her and strap her to a board with me not in the room. Just 6 months prior she had a cleaning and exam with no concerns at another dentist. It didn't sit well with me. So I took her to another dentist today. He did X-rays and found one single cavity that he said we can fill or watch to see if it becomes problematic before she looses the tooth. DO NOT take your children here. Who knows what they do to them while drugged out of parental site. And they are literally robbing people for work that is non existent. Protect your children and wallet