Type of care and quality excellent , staff is doesn't care for patients' needs. Lack of…read morecommunication and annoying chatbot answering the phone that it is make things worst. There is no caring or an effort to meet patients' needs.

If you are serious about managing your pain, stay away from Commonwealth Pain Management of…read moreLexington. They started with an ablation on me that lasted a week. I provided feedback, then put on ignore for weeks. After weeks they finally called to schedule trigger point injections, for a few more weeks away, only to call me back again to cancel and wanted to schedule it for the 28th of March. I told them they could cancel everything and I would not be back there. They called again last week to schedule, and I did not schedule a new appointment. Today I received a call saying I missed an appointment last week. Again, I did not schedule an appointment, nor do I plan on returning to a business that is not focused on my healthcare. I have the same or worse pain level with my neck today as I did months ago when I started dealing with Commonwealth. I was sent to Commonwealth by the Veterans Hospital in Louisville, for community care. I will advise VA Community Care of this situation.

Professional and to the point. The doctors are knowledgeable the place is very clean and the…read moregeneral office staff seem to know what they are doing and I have no major issues with them. Sometimes you have to make several calls to get a call back but that's understandable especially with covid -19 going on.

A pain doctor that actually "manages" pain, takes steps to alleviate the pain, and listens to their…read morepatients. I have been going to pain management doctors for years because of my back issues & I feel very comfortable recommending this practice. The Dr uses various treatment options including medication, injections & more involved procedures (such as a rhizotomy). It is all done is on an outpatient basis & you are in and out very quickly compared to a lot of other facilities. The staff is wonderful & very courteous and professional, from the receptionist, to insurance to nurses and scheduling assistants. If you have any issues with pain, I would definitely recommend this practice!

I would like to speak to a pain mecication doctor that gives me the care I deserve. I am a doctor…read moreof pharmacy in Toxicology, but have been disabled since 2005. I was involved in a train vehicle accident when I was 20 and I am just now suffering from the back and the neck injuries sustained in that accident in Florida. I know I will never be pain free. However, I have only tried five medication's PO, if there is a UK Doctor Who thinks he might be able to help me. So be it for me to keep him from calling or her calling and making an appointment with me I have private insurance through my husbands work at UPSFREIGHT. I am getting ready to go through a couple of surgeries that I'm not looking forward to at all right now. The biggest thing that is bothering me is my fusion in my neck that is turned and the bottom two screws are sticking toward my neck muscle in the front. All I have to do is touch that Place on my neck and it will trigger waves of unbelievable spasms and pain. I know after my surgeries I will be giving pain medicine but that is not helping me right now. If you think there is anything that you can do for me my number is 859-248-2488 and my name is Ronni Rogers. I look forward to hearing from you or would you rather me call your office?

DO NOT!! DO NOT!! Go see commonwealth pain and spine for anything!! If you are a person in need of…read morepain management and are looking for compassionate care you will not get it here! My pharmacy has had multiple problems getting my medication to me on time due to their lack of consideration. After being rudely spoken to on more than one occasion and being hung up on by people that call themselves professionals I would love more than anything to give them a zero but that's not an option. I strongly suggest not seeing this group if you want good care and to be treated with respect!

Staff is overburdened with lots of patients, but as Kentucky is cracking down on the pill mills…read morethere are fewer legitimate places for people to get their medicines. If Kentucky would legalize medical marijuana it would solve many of Kentucky's illegal drug problems.

Although I highly recommend Dr. Bos, his staff leaves something to be desired. Where did the good…read moreones go? Loved Diane, you could laugh, joke and feel welcome. There is no communication, one hand doesn't know what the other is doing. There is a huge lack of friendliness, when it used to make you feel welcome and now you feel like a "number" and " just a junkie, needing a fix" , I think some classes in how to treat a patient like a person are way over due!! It's bad enough that you are at a place in your life that you need to be in pain management and your quality of life is less than desired, to feel like "less of a person" when you walk in is truly sad.

These clinics are crooks that WAY overcharge for office visits..... Charging $850.00+ for a…read morevisit/consultation that lasts less than a half hour and they do business with Millennium labs who charge $750.00+ for urine analysis. On top of this, expect to be required to return for monthly visits in order to fatten their pockets even further. An absolutely ridiculous set up allows that allows these "professionals" to take advantage of their clients pain for their profits. I would avoid at all costs. The doctors, especially Bradley Davis are rude and treat their patients with disrespect. My prior doctor charged approximately $80.00 for the same office visit that is $850.00+ here..... Kind of self explanatory rip off! On top of it, you get to be disrespected by rude staff and doctors. The staff act like they are at a party and not work right in front of you while you wait hours to see your doctor. I have NEVER seen a staff act less professional. Money is ONLY motivating factor here! I've had approx. 10 years experience to base this opinion on.

The worst medical facility I have ever been to. Staff from receptionists to doctors were rude and…read moredisrespectful. No attempt was made to understand/look into my condition (spinal osteo arthritis and degenerative disc disease). No one I saw listened to me; I was told to answer only yes or no for the most part. The treatment plan given to me was for a shot in my lower left back but my main problem area is mid back. Also told me to go to physical therapy and do weight-bearing exercises. Tried to let the PA (L. Kelly) know that I have already done that twice with no improvement but she just looked at me as if who was I to speak and walked out. Looks like nothing more the a money making mill.

A joke. I put my health in their hands and they dropped the ball. Don't really care what happens…read moreas long as you keep getting pills. Probably to sell to the people that sit out front in the parking lot One of my favorite things is they paint lines in the floor, like in prison, and they literally scream at you if you veer off the line. Even if it's to steady yourself against the wall. I quite honestly would say I'd rather be totally disabled than ever hobble into their scam factory. Run as fast as you can. Go to another provider One thing good. It appears as though one of the best providers they ever had has returned. Maybe they'll fix their ways. Nah!!

Started pain management on 8/3/23 almost a year to the date of being released from the hospital on…read more8/4/22 after a near fatal motorcycle accident that crushed my left side. Initial impression was not good. Is not like any medical facility I've ever experienced. Initial exam, and I use the term exam lightly, was a joke. But still they put me on 7.5/325 oxycodone/acetaminophen 3 times a day. Fast forward to 10/24/23 I am scheduled for a major surgery on my left femur and fibula which happens to be same day my pain prescription is supposed to auto refill. It does not. As of today, 10/31/23 I have still not received any pain medication. Something about prior authorization which this places answer was to send to it me, which isn't how that works as a pharmacy can only accept that from the doctors office, not the patient. After several unanswered calls I call on 10/30/23 and ask to speak to the doctor. I'm told by the telephone nurse that I'm not allowed to talk to the doctor and I have to speak to her and if I don't like it I can go elsewhere. So I call back to make a complaint and to leave pain management unless they can fix this. They take the message and say someone will call me back to file the complaint. Guess who the person who's in charge of handling complaints? Yup, the nasty and disrespectful telephone nurse. She calls was very sorry I was treated this way and that she'll do everything she can to fix my issues. She then realized that she's the person the complaint was on. She says" wait, I talked to you this morning. I didn't talk badly to you. " she then pauses as she realizes she did. Says "o o o I'm going to discharge you." Then immediately hangs up the phone. She knew she was wrong and she knew she could cover it up to protect her job. Meanwhile leaving a patient in extreme pain after a major surgery for 8 days and counting now. This place is run by trash. The offices look trashy and just give a trashy vibe. I don't know what the scam is but it's definitely not about helping injured people get better or deal with the pain. The only thing I can think it's a scam to bill Medicare for everything they can get while offering as little as possible to the patients. Stay away go elsewhere, to be honest you're better off dying than going here. **update** Shortly after posting this review I received a phone call from their offices concerned about my complaint. Which they thought was only about a scheduling issue, it was not. They were all prepared to do whatever they needed to reschedule me and fix this nonexistent issue. Once they found out it was not a scheduling issue and it was the fact I was treated horribly by the telephone nurse, Trisha Madsen, and left without meds after a major surgery still to this date 11/02/23 it was an o ok have a nice day. Without a doubt this is a sham office solely for the purpose of billing Medicare for profit. As I thought back on it more I realized that my first visit the dr was literally coaching me on what to say and do so he could accept me as a patient and bill my insurance.