I do not give out many 5-star reviews, but this company deserves one! I've looked for months to…read morefind a good housekeeping service. I'm disabled but can keep up with the day to day cleaning. it's the deep cleaning of bathrooms and kitchens that I need help with. After trying several services, all of which failed miserably, I finally found Natalin and Stellar Cleaning Services. Natalin worked tirelessly to deep clean the needed areas. She did a wonderful job. She is pleasant, doesn't chat at you the whole time she is working. She is fast and efficient! I was so happy with her work I've scheduled her for next month! I highly recommend Natalin and Stellar Cleaning Services!

I have left a review here previously but they made Yelp remove it. wow instead of admitting their…read morewrongdoing they'd rather hide the truth. well here's the review I put initially. -Very disappointed and very unprofessional. Called weeks in advance to make an appointment for a clean. Day of the person texted me saying she had a last minute family emergency. I was understanding and told her of course we can reschedule to tomorrow. Tomorrow comes and she was supposed to be here at 1pm but nothing. I had to text her at 1:25 pm to see she was running behind on her last cleaning. I told her okay and 2 HOURS later and still nothing. She now isn't even responding to texts nor calls. Huge disappointment. Lack of communication and unprofessional. Definitely would not recommend.-

I was really impressed on how the girls tacked my home. I got my home deep cleaned an shampooed. I…read moreleft my home so that I wouldn't be in Ashley's and Leslie way. 5 hrs later when I walked in my home I was lost for words. My home was breath taking an I was in shock. The smell was so clean an I'm not just talking about cleaning products I'm talking about the smell from like Kirkland's. Omg my carpets WOW!! THESE GIRL REALLY DID AN AMAZING JOB. I JUST HIRED THEM MONTHLY AN GIVE THEM A SURPRISINGLY BIG TIP. THESE GIRLS ARE WORTH EVERY PENNY. Highly recommended.

Ashley did an amazing job! I hired her for a home I was selling. So she suggested a deep…read morecleaning. She was reliable and great communication! The house looked absolutely amazing from top to bottom! I would definitely hire her again, and we will be using her in the future. Thank you Ashley's Helping Hands!

Just moved to San Antonio and was looking for a honest and reputable house cleaning service that…read moredidn't charge an arm and a leg. had my first house cleaning from this company and it couldn't have gone any better! The ladies showed up on time and were both very pleasant and friendly. They cleaned my house thoroughly in every room leaving no area untouched. They even moved some sofas in my back room to clean underneath them. They used all natural products and it smells wonderful in here, not like other company's that use harsh chemicals which smell like bleach. The ladies kept checking with me to mKe sure I was happy with everything and that if they missed anything to please let them know! It was a dream getting my place cleaned by them and they stayed focused and on task! I've had other cleaning companies do my home previously and I'd often walk by and see the workers just playing in their phones and the job would take longer than it needed to. The icing on the cake is that this company is extremely cost competitive compared to other companies and I was charged such an incredibly low rate I asked to pay more. The service provided was truly remarkable and I'd recommend this company to anyone looking to get their home beautifully cleaned by individuals who are friendly, professional and thorough. The price cannot be beat either. I'm looking forward to working with this company for as long as I live in San Antonio!

I gave them 2 stars because they did part of the job. I am currently hiring someone else to finish…read morewhat they said they couldn't complete in the time they alloted for the job. I was not informed of the alloted time prior to hiring them. I was threatened with legal action if I didn't pay in full for the incomplete job. Note: no hourly rate listed. I would recommend you get a firm bid, no estimate, if you choose to hire them.

Crystal is a legit one woman army. We needed our place deep cleaned and the results are amazing…read more You will not find better quality work for the price anywhere in SA. Service included everything and more than we needed. Crystal will be our go to regular cleaner from here on out. Thank you!!

Tried getting a quote. Prompt initial reply through Yelp, but no follow up. It's been 3 days. :(…read more UPDATE: Luisa replied with a quote. Death in the family, out-of-town. Apologized for delay. Would be nice to know this at initial contact. :)

Mariana & team were great! My house is the cleanest it has been since we moved in. She was…read moreunderstanding and professional during the unexpected family issues that caused me to reschedule. She showed up with her team on time and finished cleaning in a very timely manner. After a quick walk through, I made two requests, and they were done, no questions asked. After seeing the work they did, I scheduled my next cleaning from them. I'm so excited to have found such a good service. Bottom Line: I've already scheduled regular cleaning from M&M!

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.

Excellent service. Trustworthy employees. They work fast and get everything done within the time…read moreyou requested. I'm very happy with the service and highly recommend this company.

I've used OCD Cleaners on a biweekly basis for about seven months and unfortunately, can't…read morerecommend them. Communication is poor. Crews arrive within a one-hour window with no ETA update, which is difficult when you have pets that need to be put away. Messages to managers and the owner, Marissa, regularly went unanswered. The crew constantly changes. Because there's no consistent team, the quality of cleaning is inconsistent - areas that get attention one visit are missed the next. Billing transparency is a problem. My most recent invoice was about $50 higher than my usual rate because I'd skipped a prior biweekly service (my regular crew wasn't available that week). No one mentioned the surcharge in advance - the invoice arrived after the cleaning was complete, and I had to reach out to ask why. That should be communicated up front. My biggest concern is how the owner, Marissa, handles problems. When a crew member has caused minor damage to a wall or appliance, her default is to route it through her insurance rather than address it directly with her team. I wasn't looking for a claim - I was asking for a constructive conversation with the crew so it wouldn't happen again. That's a basic expectation of any service business. There are plenty of cleaning services in the area with clearer communication and more consistent teams. I'd look elsewhere.

I have 2 boys (ages 2 and 4) and a husband who is a Marine. I work 40 hours a week and finally…read morebroke my husband down to get some help. It took a bit as he is very particular about the cleaning. Let me just say that he was beyond impressed with the deep cleaning they did AND the cleaning after has kept him happy! For me the house is easier to keep clean and manage with 2 little tornados that run through the house so this is a win win! I have to also say that the staff is very professional and respectful! If I have any questions or concerns both Alejandra is there to help me out, her staff the same. I also love that they send me a reminder the day before they come to clean. This is very helpful as my days get busy taking care of my boys and dealing with work. Thank you Pure Green for such great service!

First rate pros! They arrive on time, get to work, and make the place sparkle…read more My cleaning habits are, frankly, pretty bad. They keep my house clean. Highly recommended!