We eat at Rio Azul several times a week for lunch! The food and the service are both always…read moreexceptional. The staff is friendly and quick to welcome their regular customers. We always customize our order, holding the things we do not like and they memorize it and know for the next time we order. Where else can you get that type of service? Our fave waitstaff are Eric, Blanca and Leo!!

Food and services is always good as well as the margaritas! Pleasant and clean atmosphere as well…read more Wish chips were homemade.

Overpriced under filled typical FF combos. Very spongy chicken sammy too. Its gonna take more than…read morea new paint job to save byb I really won't be back anytime soon

One of the last BYBs standing, but the best always survive! Food is still great, and I think…read morethey've extended their evening hours so they're open a little later than the surrounding fast food places. Please support this location, because if the blackjack chicken club went away, I would be very, very sad.

I'm so frustrated. I LOVE this location. They have never gotten my order wrong UNTIL three weeks…read moreago, now they cant get my sauce right. They keep giving me the wrong sauce. I checked my bag to make sure I actually HAD the sauce this time. So disappointed when I got home and the sauce was wrong. Whoever yall got taking orders at the window is messing up. They read my order back correctly. Idk what happened but please get back to how yall were.

This location is supposed to close at 10pm. It's 8:45 and they just turned the lights off on the…read moredrive through menu. Every single time I go to this location, it's an ISSUE. If you all are not going to provide proper service then just shut this location down. What's the point in being in operation if you have workers that never want to work? It's real sad honestly!

Very friendly today but in the name of all things holy STOP PULLING THE FRIES EARLY!!!!! In case…read moreyou were unaware but the fries, for which you are famous, suck when then are half cooked. If the fries could be cooked in less time the corporate offices would do it, they haven't. EVERYONE would gladly wait an extra minute for good fries.

I asked my DoorDash driver to confirm that everything was in the order. She told me she asked twice…read moreand the employee said everything was there, but my order still arrived incomplete again. This happens almost every time I order from this location. I've tried to give this McDonald's multiple chances, but the food quality has also been getting worse. The bag was sealed, so I know it wasn't the driver's fault. Unfortunately, this has become a consistent problem and this will probably be the last time I order from this location.

Stopped in today around noon (Nov 19 2025) to grab something to eat because I got really light…read moreheaded at the store. Barely was able to hear and understand the employee taking my order through the drive thru because she kept removing her finger from the mic button too early. She got upset with me because I asked her to give me a minute to look at the menu. Once I ordered, I came up to the window and told her that her sentences keep getting cut not even halfway through and she just rudely looked at me and goes "okay" and gave me a "do you think I care" type of look. If you can't do your job correctly, either ask someone for help or just find another job. Don't give customers your attitude especially when without the customers you'd have no paycheck. Won't be coming back to this location because of the nasty attitude. Food was great though. Burger has a nice Smokey flavor to it and the fries were phenomenal. Everything was very hot and fresh but very sloppily put together and the amount of sides you get for a $10 meal is on the small end.

Always love Cook Out, but this time service was very slow. Finished our lunch before we got our…read moremilkshake. Ordered a double Hamburger with lettuce and mayo only. See the picture for what I got. Pretty pitiful effort if you ask me.

Took 30 minutes and 3 calls after the time of order to get them to remake two blasts…read more Stay away from this location, it needs new management.

Just close the place. The service is absolutely Horrible!!! They don't seem to have enough…read moreworkers.

amazing food and amazing service. my husband and I came in after a doctors appointment. this was my…read morelast meal before surgery and it actually brought a tear to my eye. it was sooo good. the staff was awesome and so kind!

Heard about this place one night in an Instagram ad, and went the next day with my family. The…read moreplace is very clean and pleasing to look at, and the food was absolutely delicious. Didn't take too long either! Hope to return ASAP to try their milkshakes! Would definitely recommend eating here if you want something good, but not too fastfoody like Sonic or God forbid the corpo looking McDonald's we have in the area. Update: Tried one of their milkshakes just today. Oh my sweet Lord, dude/sis if you are in the Memphis area or you want a good pit stop place to eat this is the place to go.

This was our first time trying this restaurant. We ordered about 20 minutes before closing and they…read moremade our chicken fresh to order. The fries were most definitely not fresh. I found the chicken to be very salty. My husband liked that the tenders were really juicy. I loved how moist and tender the chicken breast was. Even after 25 min of driving home all the chicken we ordered was just....juicy. lol Because they were closing soon, the floors were being mopped and the smell of whatever they were using mixed with something else I couldn't identify was too strong to be able to stay. It was near insufferable. All in all, we are split on whether we'd like to return. I definitely plan to, but my husband doesn't. He prefers Bonchon.

Food was very good .. very moist chicken .. the macaroni and cheese was good but a little…read morewatery...service was friendly .. very small dining area . Overall a good experience

The manager Tameka at this restaurant was so forgiving about the not so pleasant mobile experience…read moreI had the night before. I'm very grateful for her and definitely will continue to come back thanks so much to her graciousness! Thank you so much Tameka.

Wow, this review should be titled: First and Last. As this was our first visit and the last. The…read morecustomer service is abysmal, the person making the bowl was rude and condescending. I get it, it might not be the best job in the world, but you can be nice. The cashier was just as indifferent as the person making the bowls. My wife couldn't eat hers as it was too salty. Oh yeah, when went to sit down, most of the tables had food remains. All in all, a complete waste of money and time.

Food was yummy! Complimentary chips and salsa upon arrival. Food is fresh and portions are large…read more Our order took around 15-20 minutes to come out. Our server was kind and attentive. It's a very casual restaurant but has booths as well as tables.

It was amazing! I was so pleasantly surprised. The drinks are strong and the food is amazing. My…read moretacos were delicious and the salsa is to die for! I will definitely come back. I was shocked the place wasn't flooded because the food is so authentic and the service is wonderful