This particular Jimmy John's location is one of the best run I've ever seen…read more Consistency......consistently clean, consistently friendly, consistently efficient. Bravo to the franchise owner.

UPDATE 4/26/2019. Consistency!! Every time. Great customer service no matter the time of day. Last…read moreweek I stopped in 10 minutes to closing time and the staff was super friendly and helpful. have eaten here several times typically for lunch. When you walk in you are always greeted. The seating area is always exceptionally clean. The kitchen area looks very clean as well. The design of the place is very sleek and contemporary. If there is a line it moves very quick and there is plenty of room to stand and not feel crowded by seating. My sub was prepared and ready even prior to me getting my credit card receipt. They definitely live up to the Freaky Fast. All the employees seem to take pride in restaurant in keeping it clean and making the customers happy. This particular Jimmy Johns seems very prom and proper which gives you a good feeling eating here. I have never visited any other JJ's to compare. The sub I ordered came out as expected and to order. Excellent place to stop especially if your crunch d for time.

I "HAD TO" pick a star level to update this review. It will not be my last review here to be fair…read moreto the owners/management. Please note that I have not been back - but due only to not taking the time. On a very positive note, the owner/management did reach out to me and asked me to contact them to see how "they could make things right." Again, I have not taken them up on that offer due to time constraints. I have attached their reply in another photo below. I do appreciate their willingness to communicate with me.

In general, Jersey Mike's makes good subs. This location is no exception, except for the…read moreexcruciatingly slow pace of the sandwich-makers.

Local folks. Excellent sandwiches. We had Italian, Philly-steak, and turkey along with some chicken…read moredumpling soup. Took it to go and everything tasted great! Seems popular locally, which says a lot. If you're looking for some good eats and you're from out of town like us. Go here.

02/09/26 The Best…read moreCheese Steak in Michigan...hmmm. My previous thought in my last review remains. When someone tells me that their (anything) in the State of Michigan is the best, there really should be a way for the diner to compare said "best" to other places. I do like the rolls. Very much so. But is the sandwich the "best"? I know of at least one place in Detroit that might at least share that claim. I still like the cold sandwiches and deli salads. The desserts are very good. And the burgers are good with a nice selection of toppings. Fries, tots, and chips are all available to order. The staff is very friendly, either in person or on the phone. The restaurant has a LOT of room in the dining area. Although I don't recall ever asking, it may have been two businesses at the same location, and at some point, the floor space was combined. They may not accept very large parties, like a business lunch, but they have the room for this type of gathering. I still recommend this place, and pickup/Door Dash is always available if you do not wish to dine in.

Okay--if you read my initial review below, I am happy to report that some things have improved in…read morethe past 1 2/3 years or so. Not everything, but... First of all, the customer service has improved greatly. At least the employees say thank you now, and generally with a smile. I do think that this store took a very long time to recover from staffing issues created by COVID and the "hangover" that followed. The recovery seemed inordinately long and that remains a mystery. I recall at one point that there was one person taking orders, cooking, bagging orders, and acting as the cashier. She was not happy most of the time and it was pretty easy to see why. (NOTE: if the persons leaving the negative reviews on this page returned for an updated visit, their minds might change a bit. Or not.) Again, I generally only order the breakfast croissant and the occasional Whopper Jr. (The Diet Coke is cheaper across the street at McD's--thus, although it is two stops, I save a couple of bucks. When one retires, every couple of bucks saved helps.) Other than that, the store is "typical BK." The store is quiet inside as the dining area is not used that often. I do wish that the dining room and especially the restrooms received some more attention in terms of cleaning; however, that is usually not part of my visit. I am generally a drive-thru person. Will I return? That answer is pretty much a certainty as it is the only BK in town.

Genuinely the worst service I've had in a fast food place, the past 3 times I have gone they have…read moretaken 10+ minutes to even take my order and easily 20 more sitting in the drive thru. One time I went inside and they didn't even acknowledge me and my sister for 15 minutes so we just left. The food is good but I won't even try to go there anymore because the service is just so bad.

This Taco Bell never disappoints. The service is always awesome. People are kind and friendly. The…read moreambience great. They are always on top of things and fast. Best Taco Bell around if you ask me. North Main ain't got nothing on southside!!!

I waited 30 mins for my food and it never went through. I checked it and my card went through so…read morecmon guys what are we doing. I was so hungry and I had to wait. Negative stars if that was an optio.

05/06/26 Pretty much…read morethe same comments as my last visit with a couple of exceptions: * I am not a "karen," but if a guy is going to wear a beard, Health Code says it has to covered with a beard guard. The same goes for longer hair on the serving line - hair net. * I again want Barbacoa on my bowl. The kid goes to fish out about 2 ounces of meat that has been sitting in the pan under juice for who knows how long. He comments "I think that I can get another serving out of this..." My reply is "no, check the other line and please do it correctly." He does so and comes back with a more than adequate serving. Please monitor and restock the lines in advance of needing to do so. THE CUSTOMER SHOULD NOT HAVE TO "THINK" OR OTHERWISE MANAGE THE EMPLOYEE! * And lastly, the Fajita Vegetable pan was completely empty...just like last time. I gave up and decided that I didn't want them anyway. On a positive note, the tables in much better shape from a cleanliness standpoint. But for now, I am done. I realize that costs are sky high for labor and product, but I can do better elsewhere. (NOTE: Someone from the store replied to an earlier review to "make amends." That is not how I do a review - fair and without influence. By reading the words here, it should be easy to see where corrective measures can be taken.)

Tables were dirty and the one employee I spoke with was super rude. I left without food because…read morethey would not consider my allergies and when I asked them if I could swap a tortilla out for rice they said no. I previously called corporate who said this was fine. The employee told me corporate isn't there and therefore they don't care. I love chipotle but I don't want to be treated like this.

Went on an early Sunday evening and upon entering we were immediately greeted and seated. The…read morerestaurant was busy but not loud, which was great for conversation. There was quite a variety on the menu as it's listed as a burger joint, there were other great options like the pulled pork mac-n-cheese and the homemade tomato soup. Our server was very polite and answered any questions we had. Overall, would definitely return when we are back in town.

Ask for well done and part of my burger was very pink. You would think a place with a burger in the…read morename might be able to get it right the fries weren't too bad, but ended up getting sick that night i'm gonna blame that on the burger

PROS * The AC was…read morepumping cold air inside on a hot, humid day. * The young lady at the counter was polite. CONS * The staff worked reasonably well together regarding tone of voice, yes, thank you, etc. * The staff's efficiency could be improved. The order of 6 nuggets (the new dipping sauce promotion) plus one medium drink (yes, to give me the empty cup to fill myself) took longer than expected, between 12 and 15 minutes. A faster service would enhance the overall customer experience. * The polite young lady mentioned above missed my cell phone lying open on the counter to scan the "rewards points" QR code even though she had to reach across it to give me my tray. * I asked if it was too late to have the code scanned, and she didn't know. So she got her manager. "I don't know anything about the app, but I think that you now need to find the instructions on the app to email a photo of it. (True statement.) The scanner won't work once the order is closed out. SUMMARY * I will return very occasionally * The new sauced nuggets promotions are not worth spending your money on. I cannot recommend trying it.

Salt cakes as burgers. Charged different price at window,…read morewas told by manager that they couldn't honor the price, it was up to corporate. ?? Over a dollar upcharge. $8.36 for a $6.89 burger. May not seem like much , but I am sure it adds up for them.