This place is horrible. They have the dining room closed and expect Uber Eats drivers to wait in their long ass Drive they line to pick up a delivery. Cancelled order. Terrible customer service for drivers and people looking to get their order. No driver in their right mind would wait for 10 cars in the drive thru. Wendy's just let drivers in lobby only like Chili's fil a.... duh! read more

Worst place ever what a shame, just moving to Charlotte, very displeased think I will drive 11 miles down the road next time. Food Service Sanitation score 96 to high for the quality of food this location. read more

Wendy's - Worst sandwich ever hand at a Wendy's just nasty. - Fast Food Near Me - Charlotte, North Carolina

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don't really mind waiting lines, or employees, however, took a bite out of the burger and found a hard little crunchy plastic straw like thing in the cheeseburger. I killed that cheeseburger still though cuz i was pretty hungry lmao. I ordered 2 Jr. cheeseburgers, 6 nuggets, fries and without a drink. Try eating a burger without a drink, it's hard, try swallowing a plastic thing (which I'm glad I didn't) without a drink. I'm just glad I lived to see another day and chewed my food. Lol I bit into the plastic thing and it bent a little. It didn't break. Just a mistake that could of happened anywhere. read more

Wendy's - Unknown Plastic thing - Fast Food Near Me - Charlotte, North Carolina

Dave Thomas would turn over in his grave if he walked into this location. It's dirty. Maybe one employee is actually in uniform. A couple people are wearing track suits! Jordan who waited on me was unfriendly, ignored me when I came up to the counter. Some advice to him, go buy a belt so you don't have your pants hanging down looking like a thug! What a dump read more

they goof off, take forever , and the most rudest costumer service. shitty ass wendy's.

I have been here twice both were terrible. My son had a terrible stomachache from those disgusting fries will never be coming back

Worst Wendy's I been to. Its a very slow hr few cars in the drive tru & a couple in dinning room... The dinning room was a mess while the whole staff in kitchen talking & laughing the restaurant looks messy never coming back to this Wendy's read more

The food is fine, but they ALWAYS HAVE THE LONGEST DRIVE THRU LINE EVER. maybe renovate and add another lane/ window? Copy cookout down the street. One of the managers is really nice tho. She is always there and makes sure everything is right read more

This is by far the slowest Wendy's I have ever been to in my life. Whenever I go in to the dinning area for my food the staff acts as if they have all the time in the world. As if they do not have a line of customers waiting for "FAST FOOD" the drive thru is even worse. I've waited so long in the drive thru that I put my car in park. Also I have gotten fries that tasted old, crunchy & burnt. read more

Not paying the kid working late night drive thru tonight enough apparently.. ordered a 10 piece nugget meal small drink should of been like 7 something according to the menu and what he said my total was after I ordered then get home and find a charge for 13 something on my bank account and of course he just happened to forget to give me my receipt just thought you should know who u have working for you needless to say I won't be back read more

The line wasn't long for once buuutttt my chicken nuggets as burger were not even warm as well as my girlfriends meal being cold. I do not know why I always return here when something always goes wrong! read more

Worst place I've visited in University Area. The one time I've been alone and Everytime I've went here with someone, service is exceptionally slow, the employees are very rude and unaccomodating, and the quality is shit. Whoever owns this franchise obviously cares very little about their business. I hope it gets shut down soon. read more

I've never gone here and left with everything correct . There's something wrong with my order EVERY SINGLE TIME. In addition, the employees always have attitudes as if it's my fault ! read more

Has to be the slowest drive thru restaurant I have ever been in in my entire life. My guess is it's because of all the college students that are around here to eat late but still this is insane. Do yourself a favor avoid this place in the late hours and go to cookout he will give you a much better service and faster service. read more

Dirty,dirty,dirty, staff was all young and immature. Dinning room was flithy food on all tables. And my burger was half done and bun was cold..yes really cold! Dont bother this location..sucks read more

This is the only Wendy's I have close by, so that's the only reason why I continue to go here. It seems like every other time I'm here the person working the driver thru window is EXTREMELY rude and that customers are an inconvenience. Tonight the person mumbled and when we asked what was said they proceeded to get an attitude. This is your job, and I understand you may not like it, but I gave you no reason to be rude. read more

My visit was during lunch so the food was hot and freshly prepared. The store doesn't have a high sanitation rating. I would expect better from Wendy's. The lobby needed sweeping and no one showed any interest in correcting the problems. The staff wasn't concern about meeting my request for no ice. Guess she thought disregarding me gave her power. read more

I can usually eat Wendy's, but this location's chicken sandwiches are very dry and the fries were cold. Wasn't to impressed. I won't be back. read more

The wait time is absolutely ridiculous, no exaggeration! Staff members are extremely blasé and unwilling to give service. Worst Wendy's experience ever! read more

TERRIBLE! The service is slow, the restaurant is disgusting, and the employees are unprofessional. When entering, the line was backed up due to the employees friends "ordering" when they were really just getting free food. Also, they were cursing loudly at one another, not paying the slightest attention to the customer. If there was a manager present it was in NO way noticeable. read more

Honestly would give a 0 if I could. Went through drive through and person at the window was rude as hell. She got my order wrong and forgot to give me stuff I paid for and I had to ask twice and still got some of the wrong things. read more

My grandchildren and l went to Wendy's at about 11 am. There were already fries all over the floor. ALL. the tables were still dirty and sticky from the night before. Some of the employees were sitting down, eating, so obviously the dirt didn't matter to them. They have a rating of 93. Something. Eat there at your own risk. This one is in the family dollar, little Caesar shopping center. read more

Lets start with negatives. The place is consistently slow. When you order inside they put the orders on the counter but don't even call out a ticket number, so half the time someone else grabs your food. If they do happen to catch this they then act very rude toward the person. This has happened to me and people I've watched. The food itself is decent though, but that's about all the good there is. read more

My experience was not good at all. When ordering in the drive through one of the employees mixed up my #10 for a #2. When I corrected her 2times she continued with the order. When I got to the first window I informed another employee of the mix up and she was very nice and got the manager to fix the order. At the 2nd window I received my food from one employee, then the employee making the drinks(believed to be the one who took my original order) place my drink to the side and continued with other task. I sat for 2mins and when she noticed I was still there she rolled her eyes grabbed my drink and then slammed the window in my face as I was about to ask for condiments. This was very rude and I don't think I will be going back to this Wendy's. Even tho they were happy to fix my order the rudeness if the last employee was unacceptable. read more

The service in the drive thru is so awful it's supposed to me fast food not slow food they do have nice works but other days they have grumpy works but the service is bad they need to fix it especially because they are close to a Main Street read more

They gave me a stone hard "grilled" asiago burger. It looks/taste like it's been sitting there for a while and they just heat it up that's why it just made the asiago chicken patty hard and dry. I asked for a fresh one, like it's stated/promised to be. They took it back but didn't even say sorry for the inconvinience or anything. But i got a fresher one in like 8-10 mins. read more

Bathroom was dirty. Dining room tables needed to be wiped and trash removed. Carpet was dirty. Service was good. Food was good but we will not be back. Too bad, too, as this is the only Wendy's in the area. Restaurant was freezing cold. I attributed that to a recent rain storm on a very hot day. read more

Given this locations relative proximity to my home, I have given them multiple chances to make up for bad service. Unfortunately they have not. The first time I went here was on a weekday and it was in the mid afternoon. We waited in the drivethru for over 25 minutes. The bad thing was that there was only 4 cars ahead of us! Also, our order was wrong and when I went inside i had to wait 10 minutes in line before being waited on. The second time i went here was on a weekend in the evening and the poor cashier didn't know how to make change so I had to count it for her. The third time I came was thru the drive thru again and it took 17 minutes with only three cars ahead of me. The person at the payment window dropped half my change on the ground and I couldn't get to it to pick it up. Also, no one ever apologizes for the wait. Sometimes that can go a long way. I'm not sure what is happening at this location but I hope they get it figured out because it is convenient for me and the only fast food resturaunt right at the exit for University city Blvd. read more

This Wendy's is the slowest one I've been to, I only go there because I live across the street. But they have screwed up my order at least five times and last night was no exception. I ordered 3 Jr hamburgers plain but one with lettuce and tomato. Opened it up and they all 3 had cheese! Brought them back and again told them what I wanted. Again it got screwed up, this time they kept the cheese and added lettuce and tomato with mayo and bacon on all 3!! Like WTF?!! read more

This is the worst Wendy's location there is. Always have to wait at least 15 minutes in the drive thru, even with only 3 cars ahead of you. They NEVER get orders correct. I can't count how many times they have gotten my order wrong. They seem to give you the exact opposite of what you order on your burgers. Staff is not friendly whatsoever. Half the time when you pay/pick up your food, they don't say one word to you. They really need to review their staff...if you can't even get someone's order right, you might as well just be on welfare. read more

Aight , so I'm hitting a jr bacon cheeseburger up , and they forget the bacon. So I be like " dawg, hit me up with a bacon cheeseburger pls." And I get the 2nd burger and I go to check it and- none bacon. So I'm like yo , and I get a 3rd burger, this one with bacon finally. Long story short , I get 3 burgers for $1.88. This = 5 star review . Lez go boiz read more