This wendy's has very rude workers. I ordered on the app at 11:30pm. I was already in the parking lot so I didn't GET to the store any later than that. I used my points to get a 6 piece spicy nugget. That's it. No sauce. No drink. Nothing else just nuggets. I get up to the window, and this girl immediately yelled at me that they're "closed". I asked her "don't you guys close at midnight? I also ordered on the app" and she yelled yet again that they have to "clean" before hand. Erm, from my understanding, you close 15 mins til or directly at the time you're labeled at closed. You don't turn a customer away whilst they're already there beforehand. Unless they have a big order then I get it but dang. She could have been nicer about it for sure. And clearly this Wendy's has had some issues in the past ie the 1.3 star total review read more

Manager was unnecessarily rude, food was made incorrectly twice in a row. Food was fine in the end.

Food was what I've com to expect from fast food but the coffee was awful. Listen, if anyone from that store is reading this, of your coffee creamer is chunky like cottage cheese, don't put it in people's coffee. Looked like a glob of mayonnaise floating on the coffee and tasted about the same. A restaurant, whether fast food or not, should endeavor to not poison their customers. read more

Horrible food no burger on it and bottom bun was hard as a rock. Order was cold and staff clearly ain't on it don't go if you don't have to. This place gets zero stars for execution and 5stars for being dumbasses read more

Wendy's - I ordered a jr bacon CHEESEBURGER and this is what I got whole order was cold and they didn't even put a damn burger on it. - Burgers Near Me - Columbia Heights, Minnesota

The Wendy's corporate office has responded back to me, saying I am most certainly welcomed back to their restaurant. They apologized to me for the unfortunate experience. The employee named Chris no longer works at this establishment. I have since returned, and all the employees have been extremely kind and helpful. I am so happy to return to this friendly Wendy's! read more

Ordered two 10 piece nuggets a burger and fry. They gave me 1 10 piece nugget and sent me on my way. Checked the bag and they said actually they are waiting to make more nuggets. Then I got hole and my 10 piece only had 8. Seemed that the Workers didn't really care to put in my bag what I ordered. Food was good tho read more

Worst wendy's in the city. Driving order always wrong food cold. Staff not friendly Staff, not friendly. Trash and parking lot never went inside. read more

So.... basically all the reviews still accurate. They're slow and honestly half the people I come in contact with have no idea what they're doing there is one guy who always comes to take over cause no one else can figure it out. I wish I knew his name cause he's a delight! That being said. Not a single time has my order been wrong. I attribute this to the guy who always takes over possible manager or asst Mang? If he's not HE SHOULD BE. Though I have not been givin a straw on several occasions... so kinda trashy, slow, scattered (hot mess comes to mind) but my order is always right it's never missing anything and I'm usually ordering for 3+ people when I'm going though so that's impressive. But not 100% redeemable. read more

Ordered a single with cheese no mustard no mayo, got home and the sandwich full of mayo the owner needs to step in an correct the problems of this restaurant also dinning room closed and still didn't get it right , one customer at a time and still screwed up the order. A lot of people need jobs right now hire better people that care about customers, care about Wendy's and get rid of the group you have now.. read more

What the hell is the hiring process for this location? I ordered through doordash. Y'all forgot my baked potato, which I was sad enough about, but in addition... I ordered a large ice tea. The large drink was filled with watered down coffee. Coffee. What the hell. Thankfully doordash gave me a refund but I am so confused. How high are the people who work there? read more

Avoid at all cost! Workers are a bunch of high schoolers who have no respect for people. Went to the drive thru and no one answered the intercom. But you can clearly see them just standing around talking to each other. Worst Wendy to go too if your in the area. read more

Got in line about 1020am. Lady at the drive thru asked us to wait while she helped the one car ahead of me. They got their Oder taken and went to the window. While waiting they rotated the signs at the drive thru from breakfast to lunch. Waited several more minutes, got her attention asked if she forgot that we was in line waiting. She then said we needed to wait because she was helping someone at the window. Then she said we cannot order breakfast because was after 1030. Obviously she was taking one order at a time and then was going to take our order once the one car was done. She cannot handle more than one car in line she shouldn't be working the drive thru! Management needs to provide proper training. This place has gone downhill so terribly with service and the lack of attention to the outside of building as well. Hope this place can get back to better standards. read more

The window cashier was very friendly. The food and my order not so much very disappointing. I ordered the fish sandwich it had No Lettuce No Cheese very little Tarter Sauce. I asked for Tomatoes and onions. I got the end of the tomato and one Ring of a slice of Onion. The bottom of the bun was hard as a rock. I asked for sweat and sour sauce didn't get it. The fish was reheated or had been in a hot box wormer for to long. read more

Wish I could give this place 0 stars. The old white lady with the gray hair and glasses at the drive thru has an attitude problem and doesn't say a word to you at the window. Not sure why she's always at the drive thru when she's f******* rude. I sometimes will drive by to see who's working the drive thru and if it's her I'll find somewhere else to eat. All the other employees are super nice especially the older black women. Super friendly and talkative. read more

WORST WENDY'S EVER IN THE ENTIRE UNIVERSE We went there a number of months ago around 9 pm. The two burgers we got were extremely past well done and should have been tossed and not served to any customer. We didn't find this out until we got home. I've never had such a horrible burger. In Jan I went to the drive through and ordered a single with cheese. The guy told me I couldn't get a single but could get a double. I questioned him and he verified I could not get a single but could get a double. I drove off. Went there this past weekend for 4 breakfast sandwiches. We were the only car in line. Took our order, paid and we waited and waited, a car pulled up behind, they asked us to pull up near front door and told us it would be 2 more minutes, the car behind us pulled up to the drive through window and eventually left, we're still waiting and waiting, another car pulls into the drive through and then up to the window to pay and also eventually left, we were still waiting (now at about 12 minutes out of the 2 they said). At this point I backed up to the drive through window, no one acknowledged us there, we waited and waited until they finally gave us our 4 breakfast sandwiches. It was close to 20 minutes to get our order. I opened my sandwich and had a huge egg shell hanging off of it. My husband took a bite of his right into egg shell. We'll never be back to this Wendy's. Three strikes, I'm done. I'll spend my money elsewhere. read more

Only ordered an apple pecan salad and my only request was no blue cheese. I get home and my salad is drenched in it. Good thing I'm not allergic to blue cheese cause I would be way past death. My chicken was also cold and in one big chunk. read more

I came here a couple times to get that pretzel bun pub chicken sandwich. Just drive through, but I would recommend that sandwich with. The chicken is tender and the cheese + honey mustard thing it has going on melts in my mouth. read more

We went thru the drive thru and this man got an attitude he wasn't nice at all!and if you look inside it's disgusting the floors are all greasy and dirty and in side it's smells disgusting when I got home I didn't even want to eat! DONT GO THERE!! read more

I live 2 blocks from this location. For over two years this place has been the absolute worst. Only because I live so close i have given it a chance more than once. However last week will be the last visit to that location. Everytime I go in there they are standing around as if at a party and completely ignore you when u go in. After standing there 6 mins someone very unhappily finally asked if they could help me. She had very long braids waist length and no hair net or hat on, no gloves. The braids kept falling in her face and she kept pulling them back again no gloves. Very dirty in there already. No gloves, no hat or hair net is just nasty. And above everything else bad service. Yes I am in business too and yes it's hard to find help but this is no help. Not just her but the other two as well not very helpful. Unless there is a BIG change in there I predict the will be closed soon. Will notify Health Dept read more

Screwed up order twice and we were the only one in line for drive thru and no one in side how do you screw that up

Production is extremely slow. There shouldn't be no reason why at 11:00 at night the ice cream machine is down. And the wait time is stupid high. I don't recommend anyone coming to this location. For one you're hiring at a store location that isn't going to pay above 10-11 dollars. Fucking girl in drive thru was rude as hell. I think she should be fired read more

I went in, asked if they were open for dine in, the guy said yes! Took the kids out of the car, and the guy comes out and says his manager told him they aren't doing dine in. So we went to Taco Bell. Looked online, and it said they were open for dine in, so I Had my daughter call and ask to see what they said, the person she talked with told her they are open for dine in! read more

This place is the poorest managed fast food restaurant I have even been to. After multiple visits, I will not go back due to the terrible service. read more

This Wendy's is the worst. You will go to the drive thru and no one will answer after 15 min of waiting and no one in line or inside. Then you will circle back and still no one will answer. Then finally you will go inside where they are forced to take your Order. The night crew sucks! Make sure you check you bag because they constantly forget your food! They are the reason fast food workers deserve minimum wage if that! No ice in drink no straw and missing half our order and old food damn these people are lazy as f****! I could go on and on about how crappy the night staff are, this has happened most times I've gotten Wendy's after 7pm! read more

in the drive through the line is just so long and sometimes they take like forever to make your food

This place gave me and my grandfather food poison for 3 days throwing up and having to use the bathroom a lot it also was dirty and did not taste good read more

This is the worst Wendy's I have ever been to. If you go through the drive-thru at night, be ready to sit in your car for a half hour. I've sat for at least a half hour multiple times. Thankfully I didn't have anywhere to be and had podcasts to keep me occupied. The last time I went, they told me to pull up to the second window to order. This is insanely inefficient first off. I then placed my order almost one word at a time because the person would disappear around the corner to enter it into the computer one thing at a time. Thankfully I didn't need the menu to order. I got a combo with a salad instead of the fries which almost broke the employees brain. He then grabbed the wrong salad and asked me what kind of dressing I wanted. I figured anything complicated would be too much so I just asked for ranch so he gave me the dipping sauce for nuggets. Really?They even asked me if I wanted a straw. I apparently should have asked for a fork and actual dressing for my salad. I didn't get a receipt as always so I couldn't complain directly to Wendy's (I doubt anything would be done). The employees seem completely unaware of how terrible they are. They move insanely slow while the rest of them sit there talking instead of helping out. They would even come to the window and yell at their friends outside while I'm sitting there waiting for my food. Is there any management or supervision that knows that they are driving customers away. Not a lot of people would wait for a half hour for someone to get their order wrong and treat them terribly. I worked at Wendy's for four years in high school. I know what it's like to work at one and very few of the employees seem to have any work ethic. There used to be a big black guy that worked the drive-thru at this location during the day that was awesome. He was always incredibly fast and super friendly. He would joke with me when he was waiting on the sandwich maker. I miss that guy. This place is awful. I guess I'll have to drive to Blaine to get a half decent spicy chicken sandwich. read more

Literally exactly what Kailey said I searched for the closes Wendy's and saw the 1 star and figured someone just had a bad experience didn't read the review until I sat in the drive thru for 15min someone asked for my order right away I placed it and got no response for literally 15min I kept saying hello do you get that etc... went inside no one there waited 10 minutes then said forget about it read more

I literally made a Yelp to do this review. We went here before during the day and they were fine but tonight we went there around 11:11pm, and they didn't take out order fir about four minutes, and then when they did we asked if they had chicken tenders, lady said no so then we ordered chili with cheese and sour cream, small fries, two small fries and a cheeseburger. First they only handed us one frosty and we had to remind them for the other, then in the bag they had chicken nuggets even though we didn't order that, the fries were cold, the frosty was just liquid, and the sand which was the worst part. They had the bottom part, the lettuce and burger and bottom bun wrapped nicely in a package while the tomato onion and ton bun was just in the bag. Only good thing was the chili which didn't come with sour cream. Don't go there at night. read more

The lady in the window has lied to me 3 nights in a row. If you go and ask for the fruit tea chillers they LIE and say their all out. Knowing darn well they turned off the machine early wtf just do your job employees dang read more

Worst Wendy's in the twin cities. I order 6 burgers off the value menu for my family. 2 of them were completely wrong and had to be sitting for over 30 minutes before being put in our bag because the bread was hard. 1 burger didn't even come with a beef patty, just cheese lettuce, ketchup and onion. All food was cold after waiting over 12 minutes in the drive thru. I called to report the bad food but the phone has been off the hook there for over 2 hours. read more

Poorly managed. Waited in drive through forever for a $4 meal. Other cars took off frustrated how slow it was. And to add insult to injury my frosty was chocolate foam. They were also rude at the window. read more