Don't like the AI interface on drive thru but good to know I can ask for a human and it switches over. Isaiah's customer service is top notch. Review of the new "tendies" Not all that is hype is good. Def prefer canes tenders. Little too much grizzle in these. read more

Wendy's - Burgers Near Me - Dallas, Georgia

Drive thru review. Based on Cleanliness, speed ease of ordering, window service and correct order. Food. Yes. If the food is good. The line moved slow. 3 people behind me gave up and left. Richard. You are the best. 5 stars. Food. Fries were hot. I tried a chicken sandwich at a Wendy's, so some of that's on me. The sandwich had the thinnest smear of sauce, ever. Was a chicken parm type item. That sauce was non existent. Richard put ketchup on the receipt. There was non in the bag. I caught it before I left. Understaffed? Friendly. Just make sure you have the time and check your sauces. read more

Wendy's - the receipt for the restaurant - Burgers Near Me - Dallas, Georgia

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Not sure why it is so difficult to read an order and put the correct items in the bag at this location but it appears to be rocket science for these folks. read more

Love their new chicken tacos!! Staff was efficient and friendly. We were able to move through the line pretty quickly.

My partner and I came through the drive through at around 10:15 PM, he ordered a biggie bag, extra nuggets, and a frosty. They forgot the sauce, didn't give him the drink, and had the AUDACITY to ask if he still wanted the frosty with the order. He told the lady at the drive thru yes he still wanted it, she hands it to him and he turns to ask for the drink that came with the meal and she walked off and he never got it . Completely unacceptable. we've been to this location before with little to no issue but these was the worst experience we've ever had. read more

Food always Sloppy this location is terrible asf They never put lettuce on the sandwiches and when they do its this ... lmao Like bra Pls go directly to hell for this read more

Wendy's - Tiny lettuce - Burgers Near Me - Dallas, Georgia

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Todays workers on 12/02/23 closed breakfast and flipped the signs outside at 10:23 am and told me breakfast was closed but the lady in front of me had the lunch menu in front of her and still got to order breakfast and had all the breakfast food options and then told me we ran out of breakfast. Bull shit do your job and these are the people that want more pay but will mess up my order and probably countless other orders. I get people make mistakes but it seems it always happens to me at this location. I will not be going to this location again. I would rather drive an extra 5 miles then stop here again read more

Food was fresh. Staff were nice. LISTEN I can't make this up.All of the tables in the dining area were dirty. There was an employee sitting at the table. Maybe he was taking a break. But, I'm sure if I noticed the dirty tables the employees did too. May they clean the tables once a day. Or maybe the person assigned to this duty is off for the day. Anyway,the restroom was clean and stocked. Then the manager come out and asked if everything was okay. I immediately told her about the tables. She stated"I will get someone to clean them". read more

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The food here is barely edible. The people here have bad attitudes. There is always trash lying around. All the simply easy things at customer service, they fail at them. read more

Wendy's - Fries anyone??? - Burgers Near Me - Dallas, Georgia

This wendy's sucks. It took 40 mins just to get our food. They forgot our nuggets and gave me a completely different burger than I ordered. Which was irritating because we told them Jr. Cheeseburger NOT Jr. Cheesebuger Deluxe like 4 seperate times. They said "30 seconds on nuggets" and it took 15 minutes, then forgetting an order of them lol this is why I only go about once a year read more

Went inside and not one person acknowledged us. Stood there for about 3-5 minutes looking over the menu. There were plenty of workers who walked by and have conversations in front of us but no one said anything. Stood in front of the register... one worker bent down to get something in front of the register and I thought okay he is going to take my order... sike. He didn't. He walked away. So we left. read more

Not sure why the other reviews weren't great. Restaurant was clean and employees were friendly. Thursday night is kids night. What an awesome kids night. Kids meals were $1.29 each which is a great kids night in itself, but they also had activities for the kids! There was a really good balloon artist there that was super friendly and I'm pretty sure she can make anything you can imagine. We ate in, so my kids could enjoy themselves. Food was hot and fresh and just as I ordered with all their requests (no this no that). And they had free wifi! Definitely will be back. read more

To start the lady on the mic was rude and said they were closed 30 mins before closing...she then wouldn't respond when we told her online it clearly says 12am. Thats pure laziness... read more

They were rude and said they don't sell frosties in the morning but every other morning I come what do they sell me a frostie DONT COME TO THIS WENDYS read more

Google Maps says this location is open until Midnight. Went there at 10:45PM and the location was closed.

This is literally the WORST Wendy's location I have ever been to in my life. The guy working the drive thru was incredibly rude and wasn't trying to give me my receipt. Then when i pulled forward to get my food the guy in that window literally poured out my beverage and put more ice in it..I watched him do it. Then refused to give me another BBQ sauce after only giving me 1 sauce for a 10 piece. read more

The food?? AMAZING I haven't had some good fast food in a hot minute. The workers through the drive thru was nice and when they forgot our sauce, they happily handed us a handful of sauces. Thank you to the ladies that worked that night and for making our night wonderful. if i was keith lee i'd tip they $500 read more

This Wendy's is literally hit or miss depending on the staff... the girl tonight gave me chilli sauce as hot sauce? Maybe if she'd stop talking to a co worker and paid attention to what I ordered, then she'd comprehended what I was asking for. The guy who works the first window is always polite and there's another girl who works the second window with braces who's awesome, that's the only reason I didn't give less stars. This store needs people who actually care. Even if you're in fast food you can build traits to help you in other careers, even if it's a stepping stone for something else, you're shaping your work ethic for the rest of your life. Didn't really seem like anyone was being managed... read more

The service was slow but we had a very large order. The customer service could be a little better. A smile goes a long way. I do take into consideration that I've been driving for ever, so this is a great opportunity for me to practice patience. read more

Everyone is rude no one wants to work and they take forever worst Wendy's around would not recommend

This is not only the worst Wendy's on the entire planet, it's the worst fast food establishment I have ever been to in my life. They have THE WORST employees ever. Waited in drive through for 30 minutes , paid, only to be told upon arriving at the food pick up window that they were out of the one thing we ordered... and then we were met with a blank stare. I said "um we will be needing a refund then!" Bozo just looks at us like we are severely inconveniencing her. Hello?! You didn't have the ONLY item we purchased (frosty's) and have nothing that is a substitute. Obviously we aren't just driving off having paid and receiving nothing! They are just incompetent idiots there. Wish I could give zero stars! read more

All other reviews are correct. Food is cold sometimes and long wait times..inside can be filthy as well. Please report this Wendys to corporate (Store 11238) online here https://www.wendys.com/contact-us if you have issues with service, wait times, and freshness of food. Posting on Yelp does not reach corporate and does not put pressure on the franchisee to improve standards. If you live near this community, demand better services in your area. We have the power to improve restaurants. read more

This is the closest Wendy's to my house along with about 15 other places to eat. I have had numerous issues ranging from cold fries, missing food to no receipt for my purchases. Sometimes the people are great and sometimes they are a disinterested group that don't care and give lousy service. This last time I was shorted food again. My list of missing food from this location is as follows: three burgers on one ticket, fries (several times), chili, and large frosty's that are not in a car to go container and the lids aren't tight and the Frosty is laying down in the bag creating a mess!!!! I finally called the 800 number for Wendy's HQ and they were to get me a credit for my missing food and messed up drinks. They were to call the store and I was to get a call back.......it never happened! It's a shame that you have locations that give a company a bad name! Shame on the owners as they don't care about they quality and the service! read more

This place is awful. Coke Freestyle usually out of many selections. Place is always slow and dirty...smells like a nasty public restroom.

Oh man , they need some help here. We waited 30 minutes in line and then another 5 at the speaker and you would think the people would be pleasant but they complained they were short staffed . Over this restaurant. Ready for a chic fil a or something else to be built with a manager who can hire sufficient staff for days like today :) read more

Every so often I try to go here. Same result. Will not come back again. Drive Thru will take 20-30 minutes. The food quality is sub par usually! read more

If I could give one star I would. First off the staff is so rude and disrespectful, Employee "Ashlyn" was who i talked to and she was rude and not helpful, Not to mention she laughed at me when i turned around. Also non of the staff had on their masks , Not a single mask in sight nor proper uniform. Food was also cold and gross when I had finally received it! read more

Always slow. The accuracy of the drive thru is horrible. I normally go out of my way to avoid this location!

15 minutes sitting in drivethru to get the wrong food. 15 minutes inside until I finally decided to just get a refund. 30 minutes at a fast food restaurant to not get food is absurd. read more

The wait here is rediculous. Used to be a great place. Its faster to go all The way up 41 than to wait in this drive through. Its consistently slow. Bring a movie to watch while you sit in this drive through. Trust me. They should bulldoze this wendys soon. It is that bad. read more

This is the worse Wendy's I've ever visited! WARNING! They never get it right.. They are soooo slow! 3rd try for this location! Stay Away!!!! 20 min. In the drive thru and 1/2 the order is wrong! Plus the fries were cold in the 1/2 that was right! read more

I enjoy eating Wendy's but man coming to this location makes me not even want to eat it anymore. I come here pretty often and get a basic four for four meal with minor modifications to my sandwich and literally always have my order messed up or am always missing something. I don't understand how this happens every time I come here?! Is it really that hard to just look at the order? This place has terrible customer service and terrible staff. read more

I wish I could leave a zero star rating this place doesn't even deserve a one star. I go to get dinner wait in line forever pay $18.00 for a Taco salad, one large chili, and a nugget meal . I get home the nuggets are tiny and fries half full and cold. I will never go back to this location. read more

Terrible...horrible....disaster... the meat is never fresh and taste like it's about an hour old... The buns are always cold and the cheese might even be older than the meat and the buns. The tomatoes and onions are really old and I'm pretty sure the tomatoes are supposed to be red instead of pink. Even the fries are like yesterday's leftovers and if that doesn't make you sick try using the drive thru as it usually takes anywhere from 20 to 30 minutes for just a two-item lunch... And they managed to screw that up. read more

The lady taking my order had a sour look on her face even though I greeted her with a smile. The restaurant was filthy. The drink machine was stacked so high with ice you could barely get your cup under the dispenser to fill your drink. No lids available. I love Wendy's. What happened to this location???? read more

Nasty inside, slow, bad customer service and did I mention SLOW! Don't bother using the app either

This is the worst Wendy's in the UNIVERSE! Oh my goodness...incorrect food, long wait time in the drive through, and to top it off rude service. Don't waste your time at this location. read more

What a disaster! Had a power surge and they made me wait in line for over 30 minutes even though I didn't have an order. They wouldn't move anybody in front of me ahead and when I asked to talk to the manager he had no resolution. Go elsewhere! read more

This Wendy's is a nightmare to go to. It rarely takes me less than twenty minutes to go through the drive-thru, even with just a car or two ahead if me and takes longer if I try to run inside. The employees are less than thrilled to be there and seem to have no clue what they are doing. Almost every visit, my order is wrong, even when the order was right on the screen. I don't usually have time to turn around and go back in, especially when it took forever to get my food in the first place. The only reason I go back is because I prefer Wendy's food over McDonald's and it's our only other choice in the area. read more

Do not go here! They need to be put out of business. I come here once per year to see if they have improved and today was that day. They have NOT improved at all. The restaurant was filthy, service was slow, the order was inaccurate, and part of my order was cold. You know it's bad when a Wendy's worker in line waiting to order gets fed up and walks out. read more