Order via door dash: I have no complaints for the food but I do have issues with this place getting orders right read more

They don't know how to wrap it when. I bought it before, they don't know how to give it to me like that but now :(. It taste same I just spent my money I thought it out. read more

Wendy's - Fast Food Near Me - Middle Village, New York

See all

How you put a burger meat on my crispy chicken BLT instead of the chicken. Every year this place gets worse and worse.

told me they was closed at 2:am when they close at 3:am lazy. asf put the fries in the bag lil bro

One of my go to fast food restaurants in Ridgewood! I always order a 4 for $4 but this time I ordered a $5 biggie meal which I didn't get to take a photo of...and first time getting a salad from Wendy's. The only downside are the long lines they have for drive through but I def enjoyed the salad and will be asking for extra chicken the next time I go lol. read more

Wendy's - Parmesan Caesar Chicken Salad - Fast Food Near Me - Middle Village, New York

everyone here is always kind. i almost always get my food quickly. good amount of seating. very clean as well.

Under staffed. Long line. Waited 45 minutes and then left the line. Good luck. What more do You want to know read more

Never give you what you order. Always missing food and if you tell them there is something' missing they are rude and get upset. Happens all the time. Dollar drinks don't include strawberry lemonade. Charge you $4:79 instead of the dollar drinks advertise. If you ask for bake potato's plain with sour cream on the side, the cheese and the butter. Let's just say you lucky if you get the baked potato. read more

Wendy location is decent, it is fast food but good food. No indoor dining as the chairs and tables are piled up. While there are lines at certain times ( especially during lunch time ), I highly recommend that you order on the Wendy's phone app for pickup. All the meals and deals are available on the app for customization and once ordered, the food will be available for pickup within 10 minutes. I ordered two of the $5 baconator meals. So good, good amount of food ( bacon cheeseburger, small fries and 4 piece nuggets ) with a fountain small drink! Open until 2am each night. You cannot go wrong. I don't have any interior pictures but I can assure you that it looks like every other Wendy's. Nonetheless, if you care about the decor or ambience of fast food restaurants, this isn't the place for you. read more

Wendy's - My order! - Fast Food Near Me - Middle Village, New York

Went through the drive thru using the app. Not only was the order wrong, the food in the bag was stale and not edible. Not sure who runs the local Wendy's but they are extremely bad as far as service and food is concerned. There are plenty of other places to eat and I will not be eating at Wendy's anymore. Stay away! read more

Chicken Sandwich!! Oh my gosh! Chicken sandwich!! WOW!! Whenever I have a bite of this, the flavors just start MELTING on my tongue!!! Chicken Sandwich!! Oh my gosh!!!!!!!! Chicken Sandwich!! read more

Wendy's - Spicy Chicken Sandwich - Fast Food Near Me - Middle Village, New York

I waited 10 minutes to order, and I've been waiting 20 minutes. For. A. Frosty. I'm furious and I would leave but I've waited so long that I'm committed. Also, I wanted to buy a gift card as a gift for someone. They don't sell gift cards. FYI. Finally got my disappointing drink after 25 minutes. read more

It's a Wendy's. It's good fast food. I mean for all the bad reviews, the drive thru line is always pretty long. They do a pretty good job of getting stuff out. The fries here are hit or miss. Sometimes they are barely warm. That's about my only complaint. The burgers and chicken are pretty tasty. They are doing the whole COVID thing, so they gloved, masked and all. It looks clean, it's fast and good, what more do you want? read more

I ordered on DoorDash and received the wrong order after an hour after I ordered it. They took so long that they changed my driver while he was waiting. I checked online, not busy, so I call and ask them about my order nicely. The woman was very short and snappy with me. I told her my name and before I could finish she told me they're working on it, again. So the food finally gets here, I ordered a jr cheeseburger, cheese+bacon baked potato and a soda and the potato came plain. Really disappointed but not surprised to be honest. read more

Wendy's 61-11 Fresh Pond Rd. Middle Village NY This was the worst food I've had in a long time. Burgers were cold and hard, fries were soggy and chicken was dry. Ordered shakes not delivered. Said no cheese on Burgers just bacon well got cheese no bacon. Called store they tried blaming it on delivery person. Seems they didn't care is " we have your money too bad " . Didn't even get an apology so will not be ordering from them anymore. Sad its not like its free. Wish I could give no stars read more

This Wendy's location is one of the worse. Short staff and very rude. I ordered a Big bacon classic combo and they give you a junior burger. Same situation with the Asiago chicken. So basically your getting ripped off and better off ordering kids meal because you get the same size burger. read more

Went to the drive-thru today and they screwed up my order as usual. What ticked me off this time is the drive-thru. It was a 20-30 minute wait and I was forced to pull to the side because there was a huge line of cars they wanted to take care of first.. Anywho, I placed a mobile order for pick up and they didn't have my order and they canceled it and tried to make me pay again that was more than the original purchase price. They also forgot to give me my frosty even though I showed them my receipt. They took my receipt and refused to give me my frosty along with my receipt. It's these particular disgusting cashiers that makes me feel like an animal. Other than that, I often patron here when I see the mature people at the counter because there isn't much fast food options in this neighborhood. Anywho, the drive-thru is a disaster and I don't know why it isn't shut down during the pandemic or at least allow pick up at the counter like most restaurants that are open. The entire experience made me want to just crawl under a hole and never go out to eat or grocery shop. Do yourself a favor and stay home in this crazy world! read more

This place is always messing up orders and missing items from the order. Horrible service!!!!!

The food was spectacular and puts you in a euphoric state. The fries were fresh crisp and the staff and service was very fast!! Always a good time at Wendy's don't let negative reviews discourage you because people only post their bad experiences. Thank you wendys! The biggie bag is such a good deal! read more

Trash and fucking lunacy! This was the worst Wendy's I've had in a while. I should've ate dog food instead ! If I'm going to eat fast food , I would prefer Wendy's , but the chicken sandwich was flat as a piece of cardboard and tasted old, burger sucked and was like a fuckin skip jailhouse burger. Even the soda tasted like shit. The server also was retarded and couldn't even operate a fucking blender if he had to! When I shit this garbage out of my assshole later I'm going to post a pic of it ! What a disgrace to the Wendy's chain and a fucking bunch of lunacy! read more

AVOID!!! Order was completely wrong. Ordered the ghost pepper chicken and ghost pepper fries. Received 2 dry a** double beef patty burgers with bacon. If you're going to get orders wrong at least make them edible. No lettuce tomato pickle or onion. Just dry burgers when I ordered CHICKEN. Needless to say I got a refund from grubhub because NO ONE WOULD ANSWER THE PHONE. What type of ghetto business are you all running?? It's like yall know yall trash so you take the phone off the hook after deliberately screwing up orders. I didnt get the fries I ordered either and the drink looked filthy! I wish I had checked this place for reviews before ordering. read more

Epic, Don't Know Why People Say It's Bad And Not Fast. I've Eaten From This Place More Than 10 Times. I Would Recommend, But I Wouldn't Think People Will Agree read more

Wendy's - 4 For 4 - Fast Food Near Me - Middle Village, New York

I love how high class this Wendy's look! This place has a large parking lot with a good drive through, usually there's no line for a drive through. There's a mock fireplace with a TV overhead, and comfortable couches! The line is long sometimes, but usually moves quickly. However, especially during times when it is not busy-- the fries can become a little stale. Make sure to counter this by asking for fries that are UNSALTED and then add your own salt to it! The food taste consistent with the other Wendys. Sometimes they miscount the number of chicken nuggets, so make sure to always check your order before you leave-- if you're getting it for take out. The drink selection is huge!! It's one of those machines that's a touch screen and dispenses the type of soda that you want, though they have many options I find a couple of them are usually unavailable so that's quite disappointing. You have to ask them for sauces such as ranch, creamy sirarcha and etc. It's the same with the sour cream and chive baked potato, they will sometimes only give me sour cream or butter, but it usually comes with both! This place has amazing potential to be a place for kids to hang out after school, or just to grab quick lunch because of the amazing job done in renovation but the service itself is quite lacking!! read more

Wendy's - large, clean dining area !! - Fast Food Near Me - Middle Village, New York

This location stays open late, has a parking lot, and a drive through. Place is pretty clean and the interior has been nicely updated. Not sure why there are so many negative reviews, but I found the service to be quick and there were plenty of seats available. I mean, it's a Wendy's! What more do you want from a fast food joint? They have the fancy drink machines (touch screen) where you can choose from a vast selection of sodas. I recommend the ghost pepper fries (limited time promotion), chili, and small salad. read more

If I could give 0 stars I really would. Every single time I go in there my order is incorrect in the drive thru and In the store. I even remind to make sure nothing is missed because something always gets missed. On top of giving old potatoes... thank god for the Wendy's on Myrtle, I am done giving chance after chance for them to get it right. Horrible service, attitude all around & god forbid you tell them your order is wrong. read more

Worst food I have ever tried from a food chain company . Fries were terrible and lacked taste The burger was a bit better than the fries but still very below average read more

I think Helen Keller would move faster behind the register and grill. This drive thru is like waiting on a line to get into the parking lot during the Super Bowl. I didn't even think it was possible to be this slow. read more

This Wendy's was refurbished and opened again on 27th October 2014. So you should probably ignore the bad reviews from before that date. I went today and had the quickest, freshest, friendliest Wendy's experience ever. Pretzel bacon cheeseburger with chili cheese fries and a chocolate frosty was perfection! Bun was soft, food was hot and it was ready before I had time to grab a straw. They even have a huge TV and an employee came to ask if everything was ok with my food. I highly recommend! Delicious. Best Wendy's restaurant I've been to. read more

Wendy's - Pretzel bacon cheeseburger, chilli cheese fries and a small chocolate frosty! Delicious! - Fast Food Near Me - Middle Village, New York

See all

The manager Ashley refused to allow my 3 yr old daughter to use the restroom. Citing transmission of COVID, a if they do not have cleaning products on hand to sanitize surfaces that they are already required to have on hand. So i had my daughter urinate in front of the establishment in 40 degree temperature . Better there than on herself. If I carry wipes then Wendy's can in their restrooms. read more

Worst Wendy's I've EVER been to!! warm food (not hot), all microwaved , no ice, no baked potatoes, no spoons, have to ask for napkins and ketchup ...it was like a joke every time we asked for something and they didn't have it. Kids are, adults threw food away. I mean we knew we were getting fast food so we aren't picky, but to have the food barely be hot was pretty gross. Staff is nice, not their fault no grill is on and food is served that way AND they have run out of everything! read more

This is by far the worst and I mean it the worst Wendy's I've ever been to. My first time here I asked for no cheese on my burger (I'm lactose intolerant) they still put cheese on my burger. This has been on multiple occasions...yet I still went back besides my better judgement. Never again! I understand the job is stressful I get it I really do I've worked in the food industry as well as retail...but upon ordering I make it a point to repeat that I do not want cheese on any of the items I've ordered but somehow I always end up with this delicious dairy product that I can't freaking consume!! It's just messed up! read more

What a disaster. This place has a very poorly trained staff. The staff is easily distracted within their own conversations about life. The wait times are a reflection of poor time management. This is supposed to be a fast food restaurant and it is far from fast. Completely unacceptable wait times. If they improve this they will increase their daily covers by 28%. read more

I am not even exaggerating, 5 stars. This Wendy's in particular (not every Wendy's!!), this Wendy's, ALWAYS DOES IT RIGHT. I have been in customer service 15 years and I appreciate people who give a shit about their job. You can tell they do at this Wendy's so I commend the management and everyone working there. The food is literally scalding hot, fresh, cookies are soft, and the fact that you package the soda so it is spill proof. All examples of caring and it really makes a difference in someone's night sometimes lol. read more

SLOOOOOOOOOOOOW SERVICE! BAD ATTITUDE! Counter people never smile unless they are joking with each other. No manners at all. Got my order wrong and never apologized! read more

To echo what Jimbo said, this Wendy's location definitely has slow counter service. I dropped by to pick up lunch after visiting a nearby vet. The line was long and it took them forever to get the order out. Seeing that, I aborted my plan for a "sit down" lunch and instead went for their drive-thru. What a difference! There was 1 car in front of us and after getting our orders in, we pull to the window and took us less than 5 minutes to get out food (I counted it). So, yea ... do the drive-thru if you're short on time. read more

I wish I could give 0 stars. They don't deserve a single star, they didn't want to give me my frosty. Out of everything, and very dirty. Go here if you DO NOT want what you ordered. read more

First off make sure you go to Wendy's a half hour before you plan on eating your meal since It takes forever to get served. then this second time in two weeks that this Wendy's has no baked potatoes! I find this absolutely ridiculous. No point in complaining there's no online customer service you have to physically call customer service then you're told you're going to get a callback from management, yeah right. read more

Worst Wendy's in the city, food was cold and tasteless and on top of that the cashier gave me the wrong change, my bill was $24.75 gave him $40 and just gave me back a $.25 cents saying gave him $25, never again will i purchase anything from this chain that just stole my hard earned money. read more

This location has improved dramatically in terms of order accuracy, which was a big problem for them before. Recently renovated with good, fresh food, I have no complaints. read more

This is the world's slowest fast food restaurant. Double check your order! A lot of times, they left out food items that I paid for but never got. Also sometimes I got different items than what I ordered. read more

Wendy's - September 2014 - this Wendy's is currently under construction and temporarily closed. - Fast Food Near Me - Middle Village, New York

See all