the service is horrible I waited in the lobby for 6 or 7 minutes to have my order taken. then after I ordered everything was made wrong and I didn't get my cup. I also saw one of the employees standing on top of a car and driving in circles through the drive through. this is absurd read more

I went to the Wendy's in Milton FL last week and ordered a Big Bacon Classic in the drive-thru, got home and there's no bacon on it.. No big deal, honest mistake I said. I went back today and ordered a Baconator in the drive-thru, got home and once again no bacon! As someone mentioned earlier the level of incompetence is too much to deal with at this establishment. There's a McDonalds just a few blocks West of them, and I'd go there instead. You have a better shot of actually getting what you ordered! read more

Y'all don't listen to orders for sh*t! I asked for a number 8 no cheese no tomato, and gotta plain chicken sandwich with lettuce.

While waiting on my order. The drive thru "Cashier" comes over and fixes a 10 piece nugget with his bare hands. Instead of making sure the employee uses utensils, manger says "I'll make sure he wears gloves." If he does, I'm sure he'll probably be wearing them collecting money and fixing food. Mangment is even worse. I would expect the correct response to be I'll make sure he doesn't serve food. Or I'll make sure he uses the proper utensils. read more

Wendy's - a man working in a kitchen - Burgers Near Me - Milton, Florida

Absolutely incompetent staff, slow and every item was wrong.ordered drinks and didn't even receive them.change a sandwich that was wrong and took 15 minutes to get. read more

So what heck is going on here now. Almost no ice in my tea. (last Few Visits). Who wants warm iced tea? And my burger is like room temperature. WTF read more

Shouldn't even be in business. Waited 25min for food in the drive thru lane! Got food and it wasn't even right and the girl basically tossed it at me. read more

Yikes! So I ordered over the app, that was my first mistake. The app will take any order you want, regardless of whether or not they have the item.. That was my second mistake, to try and order a *NEW* item -- which have been sold out of since yesterday. But don't worry, they can offer a sandwich readily available from their normal menu at a lesser value! So based on the blatant thievery, the 30 minute wait time, and staff inability to get an order correct, this Wendy's should be condemned so people don't make the same mistake I did. Literally zero reason to ever go back. read more

Extremely slow, possibly slower than all Wendy's in the US combined. Waited 45 min in a drive through !!

Orderd two chicken sandwiches and chili cheese fries to go, asked for PLAIN with cheese. Got one with nothing on it and one slathered in mayonnaise and limp lettuce. The sandwiches were inedible. I remember when Wendy's chicken was good, They "forgot" to give me the chili cheese fries but gave me a cup of chili instead. I am never going back! read more

So how does this place have strawberry banner advertising all over the windows, etc. only to wait in line for 15minutes to hear oh sir we only do chocolate here? This place is always short staffed and always out of something. How about get the place staffed and a manager that make sure if there's a promo for limited time they have it. Don't worry get your shit together because other businesses are opening around here. Your parking lot will be empty when these other places continue to open and give way better service. If you don't have the product don't put all the advertising up for it. read more

service is horrible the forget half your order and if you ask them for the rest of your order they act like no one wants to help stood at the counter for 5 mins waiting and no one will acknowledge you ask for manage and the looked like that don't understand you that's it I'm done with the Wendy's not going back anymore ! and it's not the first time that they forgot the chips for a toco salad read more

Do not eat here. LITERALLY takes 40 plus minutes to go through the drive thru!!!!!!! Ridiculous never again.

I have never been to this WENDY'S before, after seeing the employee taking a BATH IN THE SINK ON CHANNEL 3, it still doesn't sit well w me, but I had just been to the vet, and wanted to get my dogs a treat, CHICKEN NUGGETS. I pulled into drive thru, no one is waiting behind me, it is 2:15 ish, so I order chicken nuggets, then I see something different on menu and ask to change order, I GET THE ,"BIG PUT OUT GRUNT" so I asked if this was a issue, hear nothing in reply, so I guess she didn't know how to push the cancel button, then I hear,GO AHEAD, so I DID GO AHEAD, AND LEFT. Here is my issue, I changed my mind and was going to order more, and again no one was in line to order behind me, so what was the issue, and why does there ALWAYS HAVE TO BE SUCH BAD ATTITUDES ANYMORE MOST ANY WHERE YOU GO, IT IS THE JOB THEY APPLIED FOR , no one put a gun to anyone's head a made you work for the place YOU APPIED TOO. So again, after the disgusting BATHING IN THE SINK VIDEO, and this, no more MILTON WENDYS FOR ME! read more

It's been a year and a half since that initial review. My friend and I popped in here today after a day at the beach, opting to carry our grub to her house to eat. It was probably 20 minutes between getting the grub and actually grubbing. With any other fast food, that would be a deal-breaker. With Wendy's, it improves their burgers. The bun was as warm as the rest of the burger, which meant that the lettuce was wilted, flaccid, and contributed nothing to the gastronomic experience. But the burger was pretty...okay. Better than the last time that I went to a Wendy's. Too, a double cheeseburger (1/2 pound, before "cooking," whatever method they use to turn hamburger meat gray and icky) is only $4.59. That's a bargain, these days. The chili cheese fries sucked. Beans in chili are great when you are eating a bowl of chili. Beans in chili on chili cheese fries are an apostasy from the Chili Church (which I attend irregularly, but support nonetheless). Goopy liquid cheese with a strange tangy twang topped it off, with a light dusting of shredded "real" cheese (look at the pic and you can see it). Undercooked fries, not enough of them, not enough of the chili or cheese, and $2.59. I felt like I had been robbed. Do not purchase this item. The baked taters, which I last recommended--in an off-hand fashion--are now priced like they are actually real food...over $3. lulz, Wendy's! You still suck, but your burgers cold are better than your burgers hot. It'll be another 18 months or longer before I step through the doors of one of your ludicrous palaces of fast food fail. read more

Wendy's - Chili cheese fries. $2.59 on 3/30/14. - Burgers Near Me - Milton, Florida

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I have wanted a Taco Salad for weeks. Came in at 1:30 to drive thru. I started at the entry door, needing to drive all around for the pick up window. After 15 minutes moving 3 car length spots, I debated on just going in. I decided I'd just hang in line. 50, yes 50 minutes I finally got to the window, paid, waited 3 more minutes to get food. Maybe short staffed but 2 people at the window. Training? I checked the site, it did say unusually busy. WOW. It will be awhile before I come back and the business they lost with people leaving. Good thing I am not a manager there. 50 minutes wait for food is not acceptable anywhere. read more

This restaurant really did a fantastic job there a new morning crew is amazing and if you haven't tried the vanilla Frappuccino yet holy cow you need to get in there and try it it's not a Frappuccino it's a frosty Chino. The crew is definitely service with a smile now you're fast they're convenient and friendly and their breakfast it's actually really good. I've had some pretty poopy service from them in the past, and remember they have a new crew in the last three months they've been rocking it!! read more

One star because they don't offer zero stars. With out a doubt the worst Wendy's I've ever been to. when I got to the window to pay she read the order back to me. I told her that it was wrong and told her what my order was, she said yeah I know. Of course the order was wrong. read more

I genuinely considered turning my car off waiting so long for the drive through to even get to my car which was 3rd in line. I love Wendy's food but this is a location in need of an update on the physical premises and the management which seems to not care that this place is eroding its customer base with poor service and a building that could use a good clean and a minor "pick me up" renovation. read more

After waiting way too long in the drive-thru I drove all the way home to open the bag and see that we were given the wrong food, it happens. Drove ten minutes back to get my wife and I our correct order. Checked the receipt and it looked good, didn't figure they would mess up again. Lol and behold here I am, with 2 sandwiches not even close to what I ordered. My wife keeps telling me to stop going there. Looks like this was the final straw. They need less business anyways, seeing as they can't keep up as is. read more

born and raised in milton florida and have spent my years watching how dumb kids r these days , every where I go seems like people are so unhappy and rude, I was having a really bad day and went into wendys expecting ignorance but I was greeted with a friendly smile and so kind, she said she only been there week or two but let me tell you ! Heather here's to you! You are amazing I hope your bosses know what they have in you and really you should be there boss , keep shining kid we will be back read more

My family and I really like Wendy's food , we just started going within the past few months, yeah, it can sometimes be a wait no different with other fast food places. They haven't gotten our food order wrong not once so far and it is always been really good. read more

Please hire more people, extremely, extremely long waits, for food!! All the workers are very stressed and very tense, and very upset, when you go there, to place your order! I have been to many other Wendy's, in Pensacola, and the other Wendy's workers, in Pensacola, are fast and friendly! (Near my job, in Pensacola) (But I live in Milton) But, not in Milton, Florida, the workers are tense, and stressed, and they tell you up front, that they are short of workers, and that there is only one cook, for drive thru and for up front orders, inside restaurant!! I love the Wendy's food, but, I feel so sad, that my food takes forever, and that the workers are all so stressed, and its not my fault, I am only a kind, good customer trying to place an order for me and for my family, inside their restaurant, to take home!! There is always, almost daily, are extremely long lines inside the restaurant and outside in the drive thru!! This extremely slow service, makes everyone feel sad and feel anxious!! Please hire more workers and more cooks, and maybe, your existing workers will smile, and will make their customers and themselves, feel better!!! I feel very sad for the existing workers, and they need help desperately, so that the food and the service will be positive and relaxing for everyone, for workers and for customers!! Please hire more workers and please hire more cooks!! Please ask your workers to smile, when they see customers!! Thank you so much Bill and Eileen Brown and Family Milton, Fl Resident read more

This is the worst Wendy's I've been to. Ordered through door dash twice on separate occasions. Both times they sent food that was severely burnt. The burger was charred so badly it was too hard to bite into. They put no condiments or toppings on the burger either. Also, both times they completely left off items we ordered. I don't really understand because it's not like they were big orders. So sad. I tried to call to speak with a manager to let them know what happened and they won't even answer the phone. The people who work the night crew clearly do not care about customer service or the quality of the food they are serving. I will not be ordering from here again. read more

I pulled up to the drive through on Saturday at 10:27 and they said, "we're not open until 10:30... Really?! Omg I thought it was rude how they wouldn't serve a costumer 3 minutes early. read more

Went there last night and their sign was messed up to the point where you couldn't read. I can forgive that. I ordered and drove up and the cashier was not wearing a mask (in a hot spot during a global pandemic but whatever) and gave me my drink then closed the door. I was their for about 2 min before he opened up and asked what I needed, as he seemed to not notice he never gave me my food. Forgivable, mistakes happen, but then my fries had no salt on them. I only choose Wendy's because they have superior fries. The franchise is good, but not this store. Never going again. read more

The slowest and worst service I've ever experienced. No regard to the fact that we waited over 30 minutes because they gave our food to someone else. Once we were finally given are food we were only refunded partial payment. Do not waste your time. read more

Had a lunch there today Hamburger and chili. and coke. All was good and I ate them there. Never was a fan of taking a hamburger home to eat theyare never good whether Wendy's or Mac's or ?? Service was ok and I enjoyed my lunch there. read more

This is probably the worst Wendy's I have been to. The place is always dirty, the managers, both day and night shifts, seem to have a lazy attitude, which shows. The owners obviously could care less. I'm do e with this ace. read more

They did a great job remodeling their building. It is nice and clean. But the quality of the food is still lousy. We never get fresh food when we order from this Wendy's even when we request it. Someone needs to step in and do some quality control when it comes to their food. read more

I used the drive-thru at Wendy's in Milton Florida on US 90, ordered an Apple Peacon Salad with extra dressing, but I did not get the extra dressing, my receipt had XT PomegranateVinaig. I also ordered a frosty and no spoon or straw was provided. It is very sad nowadays you can't get what you ordered. read more