I always get fresh food and if you see my review on 68 Wendy's you'll know why I come here! The male manager that usually works nights is awesome and one night even mixed two drinks in the freestyle for me. Today I went in there was a young red headed girl she was so good with the young kid infrint of me patiently taking her order then was super nice about having to make my drink for me cause they were out of what I wanted up front and she gladly mixed 2 flavors for me and stirred it before handing over. Ive seen this place have some friendly employees but im really impressed with this one! I hope she keeps this attitude forever it was amazing! read more

This location was "steady busy" from our arrival to departure. Despite that, staff kept the dining room impressively clean and presentable at all times. Front end manager "Chet" (U.S. Army Veteran) was the epitome of a "why, yes, of course we can do that for you" style of customer service talent. To my observation, he's an exemplary ambassador for the Wendy's brand. Our various food items were well prepared and tasty. We WILL be back. Job well done. read more

Work on getting all your orders correct and maybe check the receipt and bag before giving it out

customer service was very unprofessional And rude. Our food was cold, and they even forgot our orders. read more

I wouldn't give it any stars if I could the manager John is very unprofessional and very rude I would not recommend this location to anybody to order from that read more

Service was super slow for me i was supposed to be getting a interview and after waiting for 1 hour no one came out and talked to me worst place ever read more

Every time I order here they don't have something. It's 7:20am and they don't have any coffee made yet. WTF they know people drink coffee in the morning. And it's always can you pull forward. Then they don't give you all your food after waiting 12 min. They have to go back in and get your drinks and that takes another 6 min because they waited until the car beside me order was ready so they didn't have to make 2 trips out. read more

Haven't been to Wendy's in a few years. And I won't be going back anytime soon. Burger was blah, fries were cold. Even the coke was flat. So disappointed because I love this place when I was a kid. read more

Had a chicken sandwich yesterday...I use to love them. What I was given was some processed 1/4" patty that tasted like wet newspaper within the buns with lettuce & sauce. They have lost me as a customer! Worse than dog food! read more

One of my favorite places to Eat out at service is good and also I made the five dollar biggie bag and the Frosty's we're always good read more

Wendy's - Evan - Burgers Near Me - Pasco, Washington

Normally get the chili and fries. Chili was SO watered down! Onions for the top were long, stringy grilled onions used for burgers. Fries were hot. Staff was nice. Chili was LAME! read more

8pm shift on a Thursday...HORRIBLE, HORRIBLE customer service! One worker was freaking out because someone hadn't done something right that he needed. He's getting all worked up and having a fit in front of us. "Take a c-a-l-m, deep breath..." his coworker is telling him. "Don't take any more orders. Just catch up on all these." This all happened right at the cash register. They completely ignored that we were standing there waiting to order. At minimum, acknowledge customers and apologize. Let us know it might be a minute or two. Don't argue in front of us. We waited a minute or two, then finally left and went to the Wendy's on Rd 68. SO MUCH BETTER! Our order was done in no time flat! Don't go to Court, go to Rd 68. read more

Got up to the drive thru and lady there took for ever to greet us and when she did greet us it was to tell us to wait even longer. There were no cars in front of me so I don't under stand why the wait was necessary, and by the time she talked to us to take my order it was extremely rude and rushed. When I got to the window she had a manager shirt that is not the attitude I would expect from a manager. I slightly over heard her talking to an employee and she was rude to them as well. From the name of the receipt her name was Maria. read more

Our family stopped here while traveling. The service was abysmal. Our daughter wanted to order a cheeseburger and fries, but the worker refused and ended up giving her a different combo meal. The food was lukewarm at best. The menu was hard to read and understand. Would not recommend, and will not go back. read more

This is basically an update review. The biggest reason I am doing a supplemental review is finally, FINALLY, I got my burger without tomato. I thought that was worth mentioning. The employees were very friendly tonight too. Unfortunately, the fries are still soggy, and they are still slow. But at least their accuracy is improving read more

Wendy's - a sign on a brick wall - Burgers Near Me - Pasco, Washington

they Were kinda rude and they messed up my order they could've been better and the fry's we're cold.

Store at 2311 N. Court St in Pasco WA was worst experience I've had at a Wendy's. Took 3 minutes for employees to decide who was going to even acknowledge me, soda machine out of 90% of flavors and store employees running around the store, fighting against each other to open/close the the door going into the kitchen and hopping and sliding on the counter to get from dining room into cash register area. Manager became confrontational when this was communicated to her. read more

Saw two employees wearing a mask only over their mouths and not their noses, but completely ruins the purpose of face masks. Asked the person taking my order to tell them to put it back on their nose. One of them did, and yet a minute later I see it off. I guess they wanna actively spread coronavirus germs. So unless you wanna have a larger chance at catching Covid-19, don't eat here. read more

Doors not even open at 7:30 (when it says open at 6:30!!) when going thru drive-thru they were not even ready! Ordered sausage croissant sandwich (gave me wrong cheese), got a maple bacon chicken sandwich (dip shits forgot the bacon!! I mean wtf!!) It's fast food & should not be hard to get the only person in lines order! read more

We stopped to have lunch here today and the manager and cashier went above and beyond the average "customer service" you normally see these days. Our food was brought out quickly. The cashier was super nice and easy to talk to. The manager came around to every table and asked how our food was and if there was anything else he could do for us. Just not normal these days. Good jobs guys! Oh and the food was basic Wendys food. Didn't taste amazing but it was good. read more

I am a uber eats delivery driver. Every time I come to this location I wait for ever to get the food, regardless of how busy or what time of day. Today, I stood there at the window waiting, the line emptied and the cashier walked away and started stocking. He got two orders ready, so I didn't say anything thinking they were super busy. Finally he comes up and asked me who I was here for, and when I told him the name, he goes "oh let me go check that in". I've never had a fast experience here. Giving it 3 stars only because I can't speak on if the food is good or not. read more

Food was cold, asked the GENERAL MANGER Ben for help but was more focused on making his schedule then helping a customer. Got burger remade & was still wrong read more

Court Street Wendy's offers the freshest food out there. The wait is worth it! Great food and great service!

They take FOREVER, but I've never had something wrong (yet). If you're willing to wait and chill, drive thru is the place for you! I wonder if they serve the dine-in customers first or they just take their sweet-ass time OR don't prep enough for the day. Management in the end is to blame, however. Sigh. read more

Wendy's is really not a bad place we stopped by on our way to the park to grab a quick bite, food was good,cheap and the service was pretty good. 2 of us got the Strawberry Summer Salad the salads are good but a little heavy handed. This is a quick review but a good one. read more

Forgot half our order, complained when we asked for hot chili seasoning. Then didn't even give us the hot chili seasoning. Super unpleasant.

Thank you Ashley for helping my husband when your machine was down! Great customer service at this Wendy's, thank you!

Rude shift manager. Don't care if your food is wrong. Don't care if they spill liquids all over your food and car. Uncaring horrible service. Don't come here. read more

This place was opened by the "higher power" in the universe to test our patience and remind us we don't always get what we want (or order). I ordered a chicken sandwich with no tomato and granted there wasn't a tomato, but they didn't put anything on it and then put mayo instead of ranch. Wtf? I paid $9 for a plain chicken sandwich that didn't have anything I wanted on it or that was advertised. I just don't understand how people can't do their jobs and the staff is so rude. Never again! Ever ever ever. read more

don't go here. They will mess up your order, and when you complain, they won't care.

This place is running a scam...they over charged me and when I asked for a reciept they gave me one that just had the total charged on it, not a break down of price with tax. My fries were stale/cold and my sandwhich didn't have a tomato on it! I wouldn't even mind if they didn't rip me off to start. So lame. read more

they take for ever, only come here if you dont have anywhere to be for the next 2 weeks. all i ordered was two fuckin frostys and ive been waiting for a fat 20 minutes. youve been warned. foods good tho read more

This Wendy's is under new management and wow have they improved. The staff was friendly and service was good. The food was hot and fresh and tasted great. Kudos! Hope this continues. read more

If you're coming to Wendy's expecting gourmet food, please remind yourself that this is fast food and not going to be top quality compared to a sit downnplace. That being said, this is the fastest food ever! I work near court and I've tried it all. They have my food to me faster than they can swipe my card and I never feel rushed getting back to work. They are friendly, accurate, and have the best fries around. Yum! read more

Service was great but more importantly it was the cleanest fast food stop I've had in a long time. An employee was meticulously wiping down tables and chairs, the backs of chairs, and windows. Very nice to sit in a place so clean. read more