I ordered a large strawberry lemonade and was given some fruit punch drink (picture added). I went back in and told the staff that what I ordered was not what I was given, and anybody who has had a strawberry lemonade from wendy's knows they don't look like that. the girl debated with me that she poured me a strawberry lemonade and said "i don't know what to to tell you," even after i explained it would be pulpy, not even this color, etc.. after i left, however, i realized they also forgot both of my ranches i ordered. this place is a mess read more

Wendy's - Strawberry Lemonade - Fast Food Near Me - Wadsworth, Ohio

Guy working the window and taking orders 6-23-26 9pm thought it would be funny to act like the ordering mic was cutting in and out and he couldn't hear anything at first then told my wife all he hears is her screeching in a high pitched voice. Obviously he was pretending something was wrong as there was nothing wrong...he was just trying to be funny and impress his coworkers with how not to take an order and goof around. We could see him laughing as we just left and pulled around. They were very slow that night. Very unprofessional, very rude, very unfunny. We just drove off. Wendys needs to clean house! read more

Took 2 peoples order in front of me. Then when he got to me he left and we stood at the register for 30 minutes and he never came to take our order. Someone at the end of the line ordered online cause he didn't want to wait and he got his food before us. Absolutely terrible customer service and I will never be coming back. read more

Never open on time employees smoke out back door. Always asked to pull forward. Absolutely worst service. But I love the breakfast just sad you hire pathetic people who cant show up to work on time. read more

I haven't typically had a good experience at this Wendy's, but Thursday night was great. Our cashier, Bella, was very attentive to our order and made sure we got everything in a timely manner. She even made sure to wipe off our ice cream cups and serve them to us clean! That's good service. read more

I waited in the drive thru line 10 minutes before I got to the speaker to give my order. They kept me sitting there 15 minutes thinking they would be with me any minute. At that point I asked, is this thing working, are you taking drive thru orders. They apologized and took my order telling me the inside orders were keeping them busy. I suggested that they put a sign out to close the drive-thru if they were going to ignore it! They took my order. I got home to find it was not the burger I ordered. Only thing decent about the experience was the young lady taking my order was very apologetic. It's not a one time thing with this place. Service usually stinks! read more

horrible staff!!!!!! took so long to get our drinks, said they had a ingredient but later said they didn't. would never recommend this place. ruined my day never coming back. made me feel disgusting and now me and all my friends stomach hurts. staff was glaring at us for no reason very judgmental. Small ice coffee took so long to make now I need to puke The place was disgusting and I can't even finish my drink it was so gross. read more

Wendy's - absolutely disgusting iced coffee. why was it warm?????? - Fast Food Near Me - Wadsworth, Ohio

Great food great service! We got a 19 pattie burger that cost 30 dollars and fed 6 people. #19pattieburger read more

There floors are always greasy and slippery.Soda selection is always unavailable and flat.

Food and service are terrible fix it why in the hell does it take 25 mins for a large fry and a drink

Their service takes so long it takes 40 mins for them to just make food and then they take your order and their food isn't even good like there food is stale and their fries are cold and their pop is flat read more

The workers were extremely rude and messed my entire order up ! I felt very rushed while ordering

Worst Wendy's experience in my life, and probably the worst fast food experience, period. My daughters food was not prepared correctly. Asking for it to be redone as ordered seemed far too inconvenient for the teens working here. I don't blame them so much, it was clear the manager had no handle on the place. Crew was large, but simply standing around, it took forever just to acknowledge me at the register. I've never seen so many fries and chicken nuggets all over the kitchen floor. I could have mulched a flower bed with all those fries. Finally and most importantly I caught one teen eating food directly from the prep table as he prepared burgers. Yes he was eating with his gloves on, and then making burgers for you and me. Not even just sneaking a fry. Speaks volumes of the manager when employees feel comfortable doing this in plain view of her, and in view of customers. Tells me management has zero respect for public safety and health. read more

Ordered DoorDash from this location around 10:45pm, DD said they were open until 11:30. They didn't send 90% of our order, just a chicken sandwich & their new saucy wings. No burgers, fries, or nuggets that were also ordered. Driver that dropped off order said that when he was there to pick up, he mentioned that the bag was way too light to be our whole order. According to him, the employees kept insisting there was "nothing they could do" and sent him away.. read more

Sunday afternoon, 5:30pm; almost every booth was dirty; Chicken sandwich overcooked, swimming in mayo; cold fries! neither drink machine was working; overall a very negative experience. Unlikely to return...ever....and, I live here; sad....newly-remodeled building, really bad good; three most of it in the trash; their previous mgmt was better; read more

I have always gotten good salads here, however tonight the lettuce was old and limp. The strawberry salad had 5 very old slices of strawberries. Kids chicken meal was fine- but not worth the $22. And change we spent! read more

I hadn't been to Wendy's in a while due to my keto diet. I wanted to try the new S'awesome burger though. What a disappointment! If there was any sauce in there I couldn't find it. It was just like a normal double and I violated my diet for it. Only plus: large fries for $1! read more

The most rudest workers I've ever dealt with....made my order wrong and then actually argued with me and they started the argument....!!!! The manager walked up to the counter during the argument and didn't care!! You pay for a meal and they don't make it correctly....I'll never be back and have contacted corporate read more

The slowest drive-thru in the history of forever. With McDonald's closed right now, they're the only game in town and they are terrible. Hopefully they hire a few more people and improve their operations. The food is good, but it shouldn't take 25 minutes to wait through a drive-thru line. McDonalds can't reopen soon fast enough! read more

You can't recommend a place that is almost never open. Even though it is a newer building they should tear it down and put in something that actually serves the community rather than being a waste of space. read more

Clean bright location Busy busy busy Nice workers good food. Thanks Good location near lots of other food options also read more

Usually, this Wendy's does an excellent job with my food but last night was not the night. I work in food service but they way the cut corners to make food was not acceptable. Part of it was my dad's fault by not saying I had a pork allergy but the rest I fault on the team as they simply pulled bacon off of my burger. I do not appreciate you using a Jr. Bacon cheeseburger to make me a Jr. Cheeseburger. The only reason why you weren't called last night is because i was on watch to see just how sick i would get. Luckily, I only have a rash on the inside of my mouth and around my lips with light swelling as I only bit into the burger and spat it out. This was really a huge disappointment on your end as a food establishment. read more

Nothing here but horrible service, poorly prepped food and rude management. Plenty of other choices in Wadsworth; avoid this Wendy's.

The staff offers fast and friendly service. I think there was only one time I had to wait more than 3 minutes for my food. Most of the time you can zip through the drive through line very quickly. They run a very efficient operation. The food is hot and tasty. read more

Wendy's - a view of the outside of a restaurant - Fast Food Near Me - Wadsworth, Ohio

My boyfriend works 3rd shift and stopped to pick us up the breakfast baconator this morning and we were blown away by how tasty it was! We're never going to McDonald's again. Serious- never again. That's how good it was. Thanks Wendy's Staff in Wadsworth! You guys rock!! Kind first thing in the morning and made us a delicious breakfast. :) read more

We were very disappointed in our experience at THIS Wendy's. We waited 20 minute for our food. The staff seem have been in a daze and couldn't tell their posterior from their elbow. We ordered a chicken strips meal and a spicy chicken meal with a baked potato and each one with a frosty after 20minutes of waiting my potato was cold, and our frosties were chocolate milk. I had to ask for butter. And we were not the only angry customers at 2:30pm on 7-15-2018. A real let down considering we were at the Wendy's in Fairlawn, Ohio the previous day and their service was so great, & the food was hot and fast, it knocked our socks off. And I will be reviewing them too. read more

This is probably the best Wendy's I've ever been too. Our orders are always fresh, hot, and served quickly. The workers are friendly both the drive-thru and the inside are efficient with the orders. We came at 10:00 PM at night and got juicy burgers, fresh nuggets, and hot fries. We also visited this location at 10:30 AM and had the same (if not a better) experience with the food and service. This Wendy's is awesome! read more

Is absolutely horrible on the weekends. Just there 10/19/19 in the afternoon. Only three cars in drive through yet took 10 minutes. Got my order wrong...of course. The girl working as cashier was a smart ass and had a "I don't want to be here attitude". Obviously a high schooler. Would definitely get her away from the public and or fire her immediately. I know its just a fast food joint but lets try to put a little effort into your job. read more

If you want fast food, this is not the place to go. Sat in drive thru line for 20 minutes. Not the same since John retired. Food was good.

Time to hire more employees so the person taking orders isn't doing 3 jobs at once. This place gets slower and slower every week. It's time for management to run their restaurant, and not into the ground. read more

My favorite place to go, great burgers, salads, chicken sandwiches and fries! Fast and friendly service!

They built a new restaurant and I can only assume they don't have the same manager that made this place awesome. Every time I go there now the lines do not move. They used to keep things moving so fast. It was always a good experience and now... what happened!? read more

I ordered the Wendy's bacon Nader combo and a four for four when I got home I realize I didn't get half of the four for four deal took my sandwich back and asked to get my order be filled which they did I get back home my bacon Nader has a quarter size piece of bacon on it and the french fries covered with salt twice maybe three times will not go back read more

Food was good, but employees seemed unprofessional and were standing outside the counter talking to other people blocking the condiments. Service isn't great at night. read more

Ok I don't know about what all the bad reviews are about. I don't often go to fast food places but I will if I have to, Wendy's in Wadsworth is always a good choice. We always use the drive thru which never made a mistake. They were always friendly and courteous. The only complaint I would have is their top buns are always cold. Aside from that, they were always friendly and the food was fresh. read more

Honestly I was in this Wendys a few weeks ago and had a horrible experience where someone in the kitchen was yelling and being so loud that the lady wiping tables stopped by and apologized. So I waited a few weeks and returned with my son for a late night dinner, hoping that we would get the service we used to get here (not sure if there has been a management change). When we ordered and received our food the lady at the register said that they would make and bring the cheese sauce out that we ordered...never happened till we were done eating. Additionally we were served food that was just sub par. The fries were barely warm and were clearly old, and my fish sandwich was not fresh. Sick and tired of paying for sub par food and service not returning. Seriously I have never had bad service here in the 8 years I have lived in Wadsworth until the past two times. Not sure what changed crew, manager, whatever but because of these two experiences it will be a very long time before I return! read more