We are a military family and we just moved to San Diego from Hawaii. We signed a lease on a unit…read morethat we did not see in person since we had to quickly lock in a place to live in the short time frame the military gave us to move. We moved in and found that the unit was not thoroughly cleaned from when the previous renters lived there so we did some research and decided to hire Fresh-n-Home. I had high hopes for this company because the other reviews were outstanding, but unfortunately I was disappointed. The unit was empty when we hired them to come in and clean so I didn't think they'd have any issues finding the areas that needed to be deep-cleaned. There was candle wax splattered on the walls and floors; caked on grease on the cabinets; food splattered on the wall above the stove; a brown ring in the toilet; mold on the dishwasher; among other things. To their credit, they were able to remove the mold from the dishwasher and the brown ring in the toilet, but everything else appeared to be untouched. In fact, they even broke one of the handles on our toilet and left the pieces on the bathroom counter. I found it rude that they didn't mention the damage once they had left, so I emailed Kelly and she was courteous and offered to send the girls back to clean and fix what was missed. Keep in mind, the first time they came they spent about 4.5 hours "cleaning" the house. A couple days later they came back and fixed the toilet handle and wiped the food splatter off the wall. There was still wax on the wall and she asked me if I would like her to remove it, I said yes. She told me the first time they were there they weren't able to get the grease off the cabinets because we didn't have any hot water since the water heater wasn't turned on. By the end of it, we still had grease on our cabinets and our floors were dirty (even though I saw her mop). They just didn't seem as thorough as advertised. And we were charged $292.50...

I have to give Kelly and her team 5 stars for one of the best customer service experiences I have…read morehad. I had been searching for a house cleaner for awhile, but felt like I was trying to be sold something and was just a number. I felt Kelly's service was personalized and they worked around my schedule. We talked after the service to make sure I was happy and they leave a checklist of every item they cleaned. My apartment looks amazing.. they even took care of things that I had troubled getting stains out of such as my oven and toilet. I would recommend their services and plan on using them again soon!!

Talk about holy leaks!!!!!! I work in HOA management and when the emergency calls start pouring in…read morebecause of rain, fire, floods --- I can always count of ServPro to help me out. Lisa Sussman is the best at this craft, she responds so quickly and gets her team out there faster than you can say mold. I don't have mold, you know why? Because ServPro is reliable, quick, and gets the job done. I have used ServPro over a dozen times, way too many times because of emergencies and not have heard one complaint from an owner. Homeowners are happy when ServPro is at their door. Please save yourself the time, the stress, the pressure and call/email Lisa Sussman / ServPro SD City SW today.

Word to the wise...SHOP AROUND! ServPro is WAY over competitive pricing. We had some water damage…read more The repairs were a little drywall, a little baseboard and a little paint. ServPro quoted us $6000.00 !!! A handyman did an excellent job for $850. Shop around people. If you're using ServPro or other large companies, you're contributing to the problem. Remember the days of honest companies who wanted to do a good job at a fair price to build their reputation? Remember when "The customer is always right"? Those days are gone and they won't return if you don't force companies to be honest and fair.

I'd like to give a huge shout out to Ignacio Cerecer and his workers at ICR (Innovative…read moreConstruction and Restoration). My wife and I decided to convert our garage into an ADU and since ICR has done some work for us in the past when my son's room flooded we decided to give him a call and get a quote. Just as before, through the whole process Ignacio communicated each step of the process, he was respectful of our house while the work was going on, and the unit was completed in a timely manner in accordance to his estimate. We also swapped out our old water heater for a tankless so that we would have more space in the laundry room we created. ICR went the extra mile and did everything right from beginning to end to ensure longevity of parts. We are extremely happy with the results. The unit came out absolutely gorgeous. All the cabinets are very high quality, the oven, cooktop, and counter top are beautiful, and the bathroom is very spacious for a garage unit. I almost want to move in it myself! Lol. I love advocating for small businesses who do honest and quality work. If you're thinking about remodeling, adding an ADU, or need restoration work done, I highly recommend Ignacio Cerecer of ICR. (619-218-0632)

If I could give more stars I would. Amazing work from Ignacio Cerecer and Alisnadro. These…read moregentlemen are absolute professionals and extremely thorough. They did an outstanding job and were transparent every step of the way. Super pleased with everything. I highly recommend this company and these guys. Extreme value 10/10

Excellent resto company. Luis and his guys were always on time, communicated well, and open to any…read moreminor changes that were needed. I got other bids on different parts of the project, and Quality usually had the best offer. I'd recommend them to anybody looking at remodeling or restoration jobs.

Superb service and follow up to completion. I had an in-home flood last year and this company was…read morereferred to my by my insurance claims adjuster and flooring contractor (whom I trusted, having worked with her previously). Quality Restoration was straightforward with me, providing accurate descriptions of complexities and times of repair, unlike contractors involved in demolition and water mitigation preceding their stage of repair. They also agreeably removed and relocated wall art that was left behind (curiously!) by the movers. I was pleased with the professionalism of the owner, Luis, including the office personnel and all Quality company workers involved. The follow-through is value-added, in my opinion. They were fair and extremely considerate of handling the details needing attention/touch-up to my satisfaction and for this I am very grateful and cannot praise and recommend "Quality Restoration" enough - for living up to their name.

Cutting Edge Restoration did a great job in repairing water damage from my bathroom…read more Their explanation of the work to be performed was easy to understand. They worked well with our insurance company and got all the paperwork sorted out with a minimum of stress. All the restoration and construction work was of a excellent quality in both workmanship and materials. Crews were always on time and were diligent in cleaning up after the job was completed. I'm

I dont recommend this company. They caused damage to flooring when bringing into apt. They also…read moredamaged furniture book case edges. Very rude service from employee when just trying to contact when are they coming to pick up dehumidifier. Also apparently when bringing in dehumidifier they spilled some water that apparently must have been left in the machine and used my personal towel to cleanup mess and tried to hide the fact. Poor service rude behavior and not careful about property. So if you want to concur damage and be treated rudely and disrespectfully then call this service to be abused.

The were recommended by a friend and did a great job. Very professional, attention to detail, and…read morereliable. The bathroom was painted beautifully, with perfect lines, and profection. The second job of securing a rack surpassed my exceptions. They went above fixing the lose connection and secured all the connections with better hardware. They left the job areas clean and improved. I am looking for new projects for them and will always depend on them

If you are looking for a great house cleaner or commercial cleaner I recommend Jenie. The owner of…read moreJP Residential and commercial Services. They cleaned an apartment were I lived. The lady lived there for 40years and then passed. Her sister came from England and had Jenie remove everything from the apartment and clean it. The place looked amazing after. Like a brand new apartment. The owner was very happy. It only took then two days. They were diligent and very professional. My hat is off to this company they did such an amazing job. They are hands down incredible.

Servpro left their moisture removal electric powered equipment running in my home two days longer…read morethan necessary. I will incur unnecessary and excessive electricity charges because they do not monitor the progress of moisture removal on weekends. Normally fire and water remediation services operate seven days a week. If you have damage that will require attention on a week end don't hire Chula Vista Servpro to do the job. They won't show when uou need them to.

On 01/2/25, we had ServPro come to our house to help us deal with water damage from a leak in our…read moreupstairs bathroom. They came and removed the affected walls' baseboards and carpet ends, and set up some drying and dehydration machines for the affected areas, which we had running over the course of 3 days. Afterwards, they merely came and removed the machines, and did a check to confirm that the area was dry enough. The job should only have been worth a small amount for the labor involved, plus the rental costs for the machines. But they charged us a whole $2,000, and they didn't even put any baseboards or carpet ends back in, saying that repairs were not a part of this work order, and that we'd have to pay for a whole new work order in order to do so! We had originally only agreed to pay $2,000 because we thought it was only reasonable that everything would be put back in place and repaired at this price point. The problem we have here is that the company never clearly and explicitly communicated with us to ensure we understood that repairs were not included before we signed to agree to the work order, which they would have done if they were an honest company. We had only received an email that briefly mentioned the lack of repairs involved in the job. When we asked for an itemized cost breakdown and expressed our disappointment, they only sent us a very general report of the work they had done, and had the audacity to claim that it is unfair to them for us to say and ask for these things! We now still have missing baseboards in the rooms that they worked on and the carpet ends are still removed in the closet, as we have not reinstalled them yet. If this were a company that cared about customers, they would have ensured our understanding of the limits of the job before signing. They obviously did not do so, and it seems like such omissions and unclear communications could have been done intentionally to try and get as much money from us as possible, abusing our lack of understanding. I do not recommend hiring this company, as they appear to not respect customers and be deceptive in their communications and practices in order to try and rip them off.

Incredible service! SD Pressure Pros went above and beyond in getting our gutters cleaned out…read morebefore a big storm. Shayne made sure that every inch of our gutters were cleaned out plus came on short notice! We appreciate the excellent expertise and thorough communication not to mention the great price. Overall a 10/10 and I highly recommend for all pressure washing needs!

I hired SD Pressure Pros to clean the multiple level patios and steps of my business. Their…read moreservice was prompt/efficient while the initial quote aligned with the final cost. Was so impressed with quality of their work, so I hired them a 2nd time to clean the breezeway which was in bad shape due to my grease traps. Truly the best power washing company I've hired. Keep up the great work SD Pressure Pros!!!! Ps. They do an excellent job at reclaiming water. Most companies say that but don't follow through.