You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

Great experience! Needed to upgrade memory on my PC tower. Greg ordered the part and installed it…read morethe next day at a very reasonable price.

My external hard drive crashed all of a sudden, no warning. All of my computer backups, all of my…read morefamily photos, all of my work files, school files, everything, was on this 3TB external drive. I was stupid not to have a second backup or online backup, but... I do now. Anyway... TOTAL PANIC when it crashed!! I ran several well-reviewed diagnostic/specialty programs to try to recover the drive myself with those software solutions. It was clearly a hardware issue, and the programs confirmed that I needed a clean lab to open up my drive to have a chance to save it''s hardware. I researched a lot, and ignored the bargain basement type places, because everyone knows those are scams. Secure Data Recovery worked on my drive for about a month, because they ran into trouble and needed to try some different techniques, but they ended up recovering everything!! The customer service was the best I''ve experienced with any company. Frederick Wright, my service agent, was exceptional. Professional, fast responses, friendly, and always kept me up to date with what was going on. The price was a bit of a shocker, but honestly, when it comes to 10+ years of photos of your life, you can''t put a price on it. My drive dying is a bigger deal than a major appliance needing replacement (at least that''s how I justified the cost). I do believe that SDR put in a lot of time on my drive to earn their income from me. Anyone with questions are welcome to send me a FB message, I''m happy to offer advice/tips. I rate Secure Data Recovery an A+, and if it''s valuable, you should trust the best to save it.

My first experience with a data recovery service turned out to be a very positive one thanks to…read moreSecure Data Recovery Services. When my hard drive failed, I desperately needed to find a reputable service. I looked at reviews online and chose SDRS because not only were the reviews positive, but there was a conveniently located office where I could drop off my hdd. One of the most important points about their service has to be the communication you get from the account representative. You'll hear from them early and often, keeping you well informed of the entire process. Compared to other experiences I've had with support reps, this has been one of the best. Besides the communication, SDRS was able to work with me on pricing, making it much more affordable, thus permitting earlier access to the fully recovered data than would otherwise be possible. The entire process was very smooth and quick, and exceeded my expectations. With no other data recovery experiences to compare to, I still give them 5 stars.

AVOID--YOU HAVE BEEN WARNED!! Horrible company with impossible customer service. You can't reach…read moreanyone directly unless you spent hours and hours on hold on the phone--then you finally get connected with someone in another country who barely speaks English. Every tiny question results in a "teekit" being made and more bureaucratic delays. They charge an exorbitant monthly fee and destroying stored documents is frustrating and expensive. They arbitrarily charge us for replacing boxes and box lids almost every month--I'm sorry, isn't this a secure and climate-controlled facility?!? Why are boxes rotting and being so damaged that they need replacing? Just trust me and AVOID them.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

TERRIBLE EXPERIENCE!…read more I placed an order with ZARA and It was send by On Track in Sep 9. 2 days latter we got a Tracking info: "We're sorry your package was routed incorrectly & is in route to your local facility. Please continue to check your tracking for real time updates". I called On Track customer Service and couldn't locate my package. I escalate to a top level and same thing. I send different emails looking for answers an finally on Sep 19 we got an email: "Unfortunately, we are unable to confirm control of your package at this time and apologize for the inconvenience. Due to the unconfirmed status, please contact your Seller for further assistance." Is that acceptable??

I was simply updating my Apple Software to Ventura and the motherboard crashed. Ugh!!!! I was very…read morehappy with the results with the recovery. Also, the company provided excellent service without charging an exorbitant amount in the process. I like an honesty company like Ontrack. I would recommend them to anyone, who needs help in getting their data back.

Hard Drive 911 really came through for me! My hard drive crashed on my laptop and I thought that I…read morehad lost over a 100GB of important documents, music, and irreplaceable photos. Since I had never experienced anything like this before, I was unsure what to do next. I did a quick search and found their website. After reading the testimonials on the site I figured it was a safe bet to give them a call, but since it was 5 PM, I wasn't expecting anything to happen until at least the next day. I was shocked when I received a call back within the hour! After discussing my situation with the tech, he laid out possible remedies and I decided to proceed and let them handle the job. I needed a quick turn around to recover some work related documents so they sent a courier to my office downtown the next morning to pick up the laptop. After they performed the diagnostic, I received a call that afternoon to lay out the recovery options and pricing. The cost was less than what I expected so I was quite happy. I had my laptop and all my missing files back within a few days. I would definitely recommend Hard Drive 911 to anyone. Thanks!