Been a 2 year member of Wescom and I have no regrets joining whatsoever. If you are going to this location, ask for Olivia to help you. She will go above and beyond for you. Excellent customer service all around. read more

BIG SHOUT OUT TO LOAN REPRESENTATIVE TIFFANY OLIVIERI. Tiffany was extremely knowledgeable, patient, and customer-care focused. She informed me of various re-financing options that would be optimal for me and was very helpful. Tiffany is an OUTSTANDING reflection on the WESCOM FINANCIAL brand and I cannot recommend her highly enough for one's automotive loan needs. She's another reason why I love WESCOM as the warm/personal interaction was so different than working with " clinical " banks. Also, WESCOM offers competitive APR rates and a 90 day period before my next payment!! Hats off to Tiffany and I genuinely appreciate her commitment to WESCOM members. read more

I have been a member since 2004. My experience has been nothing but positive. Great service and friendly staff. Happy with my auto loan and credit card rates as well! read more

Why have and account here if u can't even have cash checks and get your money asap!!! Said need to have more history of cashing!!! read more

Prominent business center located on La Palma, near Imperial Hwy. Businesses include a credit union, cabinetry business, a church, and a metal works factory. Access is easy and there is a parking structure towards the back for additional parking. The parking lot is well-maintained and proudly displays American flags encircling the roundabout. read more

Wescom Financial - Main entrance - Banks & Credit Unions Near Me - Anaheim, California

Been a member for a long time. I trust banking with Wescom and would not go anywhere else. For newer members you need to earn your membership points in order to obtain the free perks such a free checks and overdraft fees, but that can be easily done or done over time as you start saving. I used to branch in Pasadena when I lived in L.A. and since the move to OC this is where I go and have great service it is a smaller branch compared to Pasadena, but again great service. read more

I love this Wescom, I did see the ratings but I honestly had a way different experience here especially with Ms. Quinn she is really helpful and great customer service. Will definitely start coming here for help now and thankful I came in! read more

Rates are HORRIBLE! No explanation offered when asking why. Long wait times as they are always hairy staffed

They close online services with no notice. The staff is very disrespectful if you visit too much. Phone service hang up on you. STAY AWAY FROM THIS BANK. read more

TERRIBLE bank I have been calling their customer service from 8:00 am to 9:30 NO ONE PICKS UP If they can't be bothered to pick up the phone good luck financing a car or buying a house w Wescom read more

Great customer service. They are so nice. The online customer service is also very efficient and get right to the problem. I LOVE this bank. read more

Bank elsewhere. Very unfair organization that abuses their members. This CU adopted the "Wells Fargo" strategy of maximizing fees against their members and will treat you very unfairly. Their response is just what I would expect. Instead of finding out what MY issue with them is. They want to push more of THEIR services and THEIR agenda. Customers beware. read more

Joined recently as I wanted to utilize their competitive rates for a car loan. I applied a week in advance of my purchase and did not hear a peep or acknowledgment from them regarding my application. The dealership where I was buying my car agreed to hold it until I got an answer from Wescom. When the dealer finally said they could not hold any longer as they had another party interested in the vehicle, I called Wescom to see if I could get an update. Wescom had not even begun to process my loan app to my surprise and when they did, they wanted me to jump through more hoops that would further delay my purchase...So I went with Chase who processed my app in minutes and gave me a slightly higher rate than wescom, but did not require any b.s. travel to their offices to show pay stubs, etc (i get direct deposit and have 800+ credit). With that benefit gone, I will move my money back to SoFi who pays a high interest rate on savings and checking accounts. (Wescom pays no interest as far as I can tell) read more

Worst customer service. Every time I go to this branch it feels like I am bothering them to be helped. This branch is only a mile from my house and is never busy but I would rather drive to the Orange or Tustin branch for better service. I have been a member of this bank for more than 30 years, and I never have had a problem with the service till going to this branch. read more

Worst service I have ever experienced three tellers standing at their stations all said be right with you as if they were busy. Once one became available, she said the loan rep was busy and told me to go online or call. Well thanks, if I wanted to do that I would have, but I needed to speak to a rep. Im so glad that this is not my home branch. read more

Great customer service here as always. My son's and I have accounts here and my wife finally got one. She will be leaving BofA. Angie's answered all our questions and Nestor made sure we were taken care of. read more

Buying a car is stressful enough, and just when I thought I wouldn't qualify for the car I really want, my agent, Ms. Kayla Rubio and Wescom came through for me and made my purchase happen! Kayla helped me get an even better rate than what other banks were offering me with a fair credit score. I recommend this bank and their customer service is appreciated. Ask for Kayla. read more

Desiree in customer service tonight was awesome! So knowledgeable and kind. The best we've spoken with so far.

Been with Wescom for over a decade. Never a problem! Now that they opened on La Palma a visit in person is soooo much easier! Love the staff there. Always helpful! read more

Had my morning ruined when i found out my account was charged. I had removed my wescom account from autopay two months ago. Yet the provider had charged both my accounts. Wescom helped me by not only providing the form for dispute but also waived the NSF. I thank the gentlemen that explained the process to me and helped me today. Thank you wescom! I love how it doesn't matter which branch i walk into i am always helped with five star service! read more

Wescom Financial - Banks & Credit Unions Near Me - Anaheim, California

Literally the worst credit union so many fees and they are actually higher then most banks unreasonable and rude bankers this credit union offers no Benefits of banking here complete waste of tome take your money and trust elsewhere. To reply you wescom I like many of us don't qualify for your "points" to become a "signature"member banking with you should be enough considering the fees we pay in my opinion read more

I was excited to see a credit union pop up here until I used their ATM. The only credit union I know that charges ATM fees for other credit union members. read more

Drive through ATM is worthless, you gotta get out of the car to even use it... And since it's worthless, and the is now only 1 ATM for walk up, lines form... Go back to 2 walk up and fix your drive through so it's functional please. read more

I've been with WESCOM for more than two decades, I used to feel important but now the service has gone down hill. Our credit scores are always around 800. I transferred the majority of my assets to another credit union and they treat me great. No longer do I recommend WESCOM. read more

I've been having trouble whenever I call in to be verified. I don't recall the address (which they need to verify) that it put on file so I was told that I need to visit the branch to change it. I have asked if I could send over alternative options of identification for myself because I really am who I am and I understand the security. I told them I don't feel comfortable going into the branch right now because of the pandemic and it seems like they don't care to make any exceptions. I was told by a representative as well as a supervisor named Britney that the only options I have is either going into the branch or going online to change my address. I forgot my password and a have an old email on file so I cannot get online. so when I called to be identified I can't verify the address and they're making me go into the branch. This is terrible! I am doing my part in social distancing during this time and I'm being told that I need to go into the branch to make a change to my account and there cannot be any exceptions made over the phone. It doesn't seem like they had concern for my safety. I offered to send over my identification and they did not accept that! That's terrible it seems like they don't care! All I want to be able to do is view my account online like any normal member. When I spoke to the representative,I did not even ask to speak with a supervisor So I felt like I was in trouble for asking for help. I hope concern for member grows a little quicker with this credit union during this time. read more