I came in looking to buy an engagement ring and was met with an older woman who seemed friendly…read moreenough at the beginning. I'm new to buying rings and jewelry in general so I had questions! I made the mistake of asking about real diamonds over lab created and immediately got told they don't deal with lab created only highly quality real diamonds and they may only have one lab created and got pointed to a small little case with the point of a finger. I was only curious about if they tested as real diamonds and general thoughts about them. At this point I'm already a bit put off. I asked about a multi stone ring which she showed me a few but nothing seemed right so she took me to another case which had beautiful rings or so I thought. Found one I loved but got told oh no that's cubic zirconia it's a demo ring we have to design and order these....im looking to buy today I thought to myself. Got some more attitude about my questions and ideas after again finding a ring to be designed. I also wasn't happy with the prices and when I asked about financing it again I got attitude and told I'll have to ask. She came back with a 6 month financing for a ring over 8 grand. Left unhappy with the service and attitude and will never go back, which is unfortunate as my father got my mom's engagement ring there many years ago and was told that's the best place, or was....

I needed help with some pieces of jewelry I've had for years. I needed their expertise and called…read moreahead to see if they would look them over. They were very professional when I came in and treated me with kindness and respect. They were very knowledgeable and I would definitely recommend stopping in if you are looking for a custom piece or something from their cases.

Yesterday I went to a jewelry store in Fayetteville Ny to have my seiko watch band fixed. The…read morefirst store wanted a minimum of $75 to fix the broken link. My friends said it is A better deal at Cazenonia jewelry. They were not wrong. I picked up my watch 2 hours later and the total due was $10. This was the exact same repair less than a mile away and I saved $65 plus. I am not trying to influence your0 decisions but give Caz Jewelry a shot first.

Great experience with this very knowledgeable team. I would highly suggest this location for all…read moreyour jewelry needs ( minus watches). I had a great experience .

We went here to get a ring repaired and cleaned. The owner was rude and condesending. We were…read moresurprised at his lack of knowledge after we went elsewhere and were properly taken care of. Perhaps the owner was upset we hadn't purchased the ring from him.

I only bring my jewelry here. It's a local business that has been around for years and is very…read moretrustworthy. The staff are awesome and so helpful. They have a decent selection of jewelry at fair prices and they also clean or repair.

Love my piece! I got a ring from my grandmother which wasn't really my style but wanted something I…read morecould wear and remember her by. They did a great job getting an idea of what I like and making a design for me. I tend to be very picking and not like most jewelry and they did an amazing job working with me! 10/10 recommend.

Kristy was phenomenal. I was trying to get a watch for last 4-5 years with no success. I went…read morethrough the process of driving to the store in Buffalo and following up with the rep (Gabe) and they would never return my messages. When I was introduced to Kristy in Fayetteville, she was great! She followed up with me even before getting the watch just to let me know she was working on it and had my information. She was able to get me a beautiful Date Just in just a few months. I would highly recommend her and I will buy another watch from her in the future.

It was a great shopping experience. The hospitality was impeccable, and the customer service was…read moreexcellent. They even offered us complimentary water and snacks while we browsed the store. The staff was very polite, and I'll definitely be stopping back again.

Excellent selection, very courteous, customer service, have amazing deals throughout the year!read more

A friend of mine had a stunning bracelet stack and I had to get one for myself! The Inspiration Co…read more has a huuuuge selection to choose from! I was greeted with a menu and a tour. The store associate was so friendly and helped me choose something that I loved within my budget. The items were a little more than I was expecting but great value and she never pressured me into spending more. Everything is beautiful - I can't wait to go back and add to my stack!

Stopped in here years ago and never sought out another jewelry store since. They get personally…read moreinvolved with your needs and strive to give you the best experience. They are certainly not a chain with same old same old pieces and settings. One of a kind pieces can be had here. Exquisite pieces and styles are displayed in multiple cases. The staff is always pleasant and interested in knowing your style and will suggest that you try on pieces that compliment. We got out wedding rings there and my band was custom made and we couldn't be happier. Stop in. Leave the chains to those without imagination.

Cheryl & Lori were fantastic and made me feel great about the experience. They knew what shape…read morewould look best and pulled great options. They were supportive and interested in what I thought &/or how I was feeling in each dress. The store was also size inclusive, which I was nervous about, but it was great! Would totally recommend! I would say the only downfall would be, that there's no alterations in house. But they did give a list of people that do that. Which was much appreciate.

I wanted to leave here happier than I did. They have soooo many dresses!! Sooo many sizes & soo…read moremany styles! But... you have to just hope you get paired with a good stylist for the appointment. Unfortunately you (as the bride) are only able to look quickly at the dress inventory for about 5 minutes when you first arrive to pick a few to start with, but your guests are never allowed to help at any time during the visit. Throughout the short appointment all dress selections are made by your stylist. Which I unfortunately did not get matched with someone who was understanding what I was looking for. Maybe she was new, I'm not sure? I have read other reviews saying they aren't a size inclusive salon, which I don't think I could agree with. I'm hoping that is maybe just a story of the past. I was super impressed to see how many "extended sizing" sample dresses they had. As a normal dress size 14, I'm considered a "plus size bride" which can be very stressful for some. Thankfully almost every dress I tried on were in those extended sizes, which helped me to feel much more comfortable through the process. So thank you NY Bride & Co for that!! The salon is clean & the workers do seem happy to be there. I just have now heard from multiple friends that they all had similar experiences as mine - upset that their guests weren't able to be involved in dress selections (they're the people that know us best) & frustrated that the stylists don't listen to the brides wants and sort of just make dress selections based on what they think will look best on the bride to be.