Went in for some X-rays, quick and painless ..No wait at all. They confirmed my information and I…read morewas ready to be seen! Thank you Methodist for the comfy and safe feeling by staff!

A new nurse for Dr Franklin who really calls me back I…read morecalled the day before new years.. his nurse didn't call me back

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

If you are looking for people who work hard to find the best course of action to keep you from…read moreavoiding problems with your health this provider that you need Always a pleasant experience at your worst times when your not feeling well. Dr Mcgill and staff will help to figure out to get you back to enjoying your life I would recommend to anyone. Thanks for your support....

Best clinic ever! The staff is caring and nice. Dr McGill and Trish are awesome providers.read more

The service of caring for the patient is lost in recent months as they put patients on hold…read moreindefinitely and blame them. My cousin was sent a letter indicating she was not living up to their standards because she missed two appointments. How rude! Don't they understand customer service never blames the client?

My experiences have been good so far. Their office is quiet and I've been able to get appointments…read morepretty quickly. However, like many doctors in Omaha, they tend to follow a more traditional approach to care rather than a progressive one. That said, if you advocate for different treatments or care options effectively, they are open to considering alternatives. The doctors are caring and willing to listen.

Thank you for finally doing your research and speaking truth. People need to hear this.. i have…read morenever been to this practice but will in future if i have need. i ask these people that have commented to consider another side to this virus.. different from the propaganda put out there. Consider improving your every day health through proper diet and exercise as a lifestyle and the God given immune system you have will fight this virus like all others we have come across over time. The mask is absolutely proven ineffective, do your research. The expensive drugs that the drug companies want to sell you are wasteful in cost when recommended regimen is so affordable and effective. Big money for big pharma. I support legacy family practice and their letter, if you dont, no reason to call for shutdown leave open for those of us that desire a sensible life approach. Now lets get back to school and let our teachers do their job without being the mask police.

Well, I need to update my initial review and it's not negative, just that this clinic doesn't…read morebother with us old farts on Medicare Part B and apparently prefers to do business with a younger non-Geriatric set of customers. Suspect they're not the only clinic with this approach. I called to set up an appt and was informed of the above albeit a tad abruptly. Can't blame them given they wanted to get back to the customers that mattered and not waste time on someone who will not be adding to their bottom line. I would advise they could save both prospective clients and their staff time - if they posted on the web site who they will, and won't do business with where it can be seen.

I highly recommend Dr Melissa Dahir and her nurse Karen. I feel they truly care about me as a…read moreperson. Most Drs treat you like you are just another patient,they care about me and my health care. Karen always returns my phone calls and consults with me. If I had to pick only one Dr and nurse in the world, it would be Dr Dahir and Karen.