The whole practice! Dentist is excellent. Staff are wonderful, very accommodating and…read moreknowledgeable. Well equipped for all your dental needs.

Hygienists are wonderful. Dentists are hacks. Had to have multiple root canals on same tooth. I…read morehad to have it fixed at another dentist. AVOID!

I love this dental office and can't recommend them enough! I had some bad work done (out of state)…read moreand they were able to fix everything. The front desk girls are amazing (friendly, thorough, fun, and professional) and Dr. Lee is great. He explains everything to you, to make sure you're always comfortable. My whole family goes here and appointments are always fairly quick! Highly recommend this office for all of your dental needs!

Dr. Hausman and staff are the best! They are professional, knowledgeable…read moreand caring. I feel like I'm having a visit with a friend! I am extremely happy with my dental care!

Always a positive experience! Dr H is a great dentist! I had to have my front tooth pulled and he…read morewas able to match so perfectly you could never tell! Chantal is a great hygienist always so pleasant and does a great job cleaning. Highly recommend this office very ethical and trustworthy and the entire staff is so pleasant a great team!!

Another dentist created an issue that caused me great pain about two weeks after she did a partial…read moreroot canal. I called Hsiao at 8:00 at night. He met me at his office at about 9PM and fixed the problem. As you can imagine I can't say enough to convey my sincere appreciation for this. I was working in another town that day when my tooth started bothering me, and the only thing I could do to stop it was put cold water on it. I never would have made it thorough the night.

From the owner: Individuals should always prioritize the care of capable professionals when it comes to dental…read morework. One of the most efficient family dental care experts in the local area is Yuh-Fang Hsiao, DMD. With years of experience helping clients handle all types of dental issues, our dental care professionals can help you get your condition under control. Our friendly staff understands how difficult it can be to cope with the appearance of sudden dental issues, and they strive to provide all of their customers with the degree of care necessary for an efficient recovery.

Had to come here for a cap that had fallen off. Dr. and staff (Marie) were very friendly The…read moreprocedure was quick and painless and relatively inexpensive. It was so convenient since it's right in the middle of Main Street and the office is charming. I am very happy that they are here, and that they could see me right away. When I called my regular dentist they told me it might be a week and a half before they could get me in.

My sister had a similarly negative experience, and we have both decided that we will only see Dr…read more Patadiya from now on. If that isn't an option, we will find another dental office altogether. I would rather drive out of my way to see a dentist I trust than ever schedule with this new dentist again. Dr. Patadiya earned the outstanding reputation this office has. Don't assume every provider offers the same level of care. Based on our experience, they absolutely do not. The unnecessary perscription was refused. I do not trust the dentist at all!! All future appointments have been canceled at Southbridge Family Dental and we will drive to Watertown for Dr. Patadiya or find a different dentit that can be trusted. I feel bad for anyone else that expects greatness from here and recieves stress and poor care instead.

Had a wonderful experience with Dr Castillo and staff. I…read morehad a very specifis issue and they handled it superbly Great environment and service Joanne smith

I had a very uncomfortable and concerning experience with this dental office and would strongly…read morecaution others before going here. I scheduled a new patient appointment approximately two months in advance. Prior to being seen, I was encouraged to enroll in the office's dental membership program months before my actual visit, which was unusual and, in hindsight, appears financially motivated rather than patient-focused. The appointment lasted close to two hours, yet I only spent approximately 20 minutes with the dentist. During that time, the dentist made unsolicited and unsubstantiated claims about my overall health, stating she could identify "gut issues" based on my appearance. She then strongly pressured me to see a specific outside provider charging approximately $1,600 per visit, and implied that any dental treatment would fail if I did not follow her recommendation. This was inappropriate, outside the standard scope of dental care, and presented in an alarmist and coercive manner. The interaction was distressing enough that I left the office in tears. After my appointment, I attempted multiple times to obtain information about my X-rays, recommended treatment, and an estimate of costs. I called the office approximately 10 times, and each time I was told that staff were unsure and would follow up, but I never received a clear response. I was eventually told that this information could not be provided over the phone, which had not been communicated to me previously. The lack of clear communication and inability to provide basic information about my treatment plan added to the overall confusion and frustration. Following this experience, I attempted to cancel the membership. My written cancellation request was ignored, and my card continued to be charged. I was only able to stop the charges by contacting the third-party provider (Clerri) directly. Only then did the office acknowledge the cancellation. I was not provided with any information indicating that cancellation had to be completed through a third-party provider, and this requirement was not clearly communicated to me. Even after cancellation, the office continued to send repeated messages attempting to schedule appointments, despite no indication that I wished to return. Subsequently, I was told I was responsible for paying the full cost of services (cleaning and X-rays) that had already been covered under the membership plan. When I requested written documentation or a policy supporting this retroactive billing, none was provided despite multiple requests. Attempting to charge patients for previously covered services without a clearly disclosed policy raises serious concerns regarding billing transparency and fairness. I did not receive or sign any documentation clearly stating that this was a yearly membership or that I would be financially responsible for the full cost of services if I chose to cancel early. The office also indicated that they would send the disputed balance to collections, despite not providing documentation supporting the charge. Additionally, the office failed to provide my dental records, including X-rays, after I requested them. The office indicated that records would be released once the balance was resolved, suggesting that access to records may be contingent on payment. Overall, this experience raises significant concerns regarding ethical standards, billing practices, and respect for patient rights. I would strongly advise others to exercise caution before seeking care at this office.

Everything went off without a hitch, thanks to the team of dental hygienists and Dr. Tim. I…read moreactually got there ten minutes late, and with a baby who had skipped her afternoon nap. A few employees held her while I got X-rays! Then someone else held her while Dr. Tim checked me. My hygienist (I think her name was Rachel?) didn't mind me breastfeeding while she gave me my cleaning. I appreciate it so much! Furthermore, they were thorough, professional, and focused. Got good advice on dental care and a walkthrough of my X-rays. They validate for parking so don't pay for it! Just park and go upstairs with your license plate in hand.

First hygienist I had (Victoria) was super sweet and made me feel comfortable as a first time…read morepatient. Sad she wasn't there anymore when I came in again. The hygienist I had after made me uncomfortable. Needed a filling and didn't give me a chance to see the xray and laughed it off with Dr Tim that I didn't want to see it, which was not the case since she did not ask me. Also them knowing in my chart that my partner is in the same field, I would want the opportunity to see the xray to get a second opinion from a specialist. Just something that I wish they were more supportive in or I would've stayed with them for future visits

My 9 yo son chipped his front tooth and I searched Google for a cosmetic dentist. I came across Dr…read moreConforti's page. I called at 7am and he had an opening to see him at 8:30. He was so patient with him and explained everything to my son the entire procedure! He took his time and wanted to make sure it was perfect! I am so grateful for finding him!! I would recommend him to anyone!

Thank you so much Dr. Conforti and his staff for taking great care of special elderly lady with…read moretooth problems. God bless

Decades passed since I found a dental team as good as the one Dr. Shah has assembled and leads…read more Spencer and all of central Massachusetts are lucky she's opened her practice here in the Big Y Spencer Plaza. Some dentists I've met go on dental cruises, some have expired licenses on their X Ray Machines, and some rather ask for fees than stay in contact. But Dental Elements is NONE of these. I've found them all a compassionate crew of dedicated orthodontic experts determined to make a positive difference in every client's dental health. Your mouth is not just a collection of teeth, not to you, and not to Dental Elements. To myself and other patients, I consider the staff warm, friendly, and prompt, from sending appointment reminders or communicating via text to helping us feel comfortable in the waiting room or while seated in their office. I found the expertise and consultation they offered in service to dental needs making me consider the calcium in my mouth more valuable than any other polished mineral, metal, or gem. I can't do the community of Dental Elements enough justice. Even if I move far away, I will understand the value and rarity the care Dental Elements offered me beyond experimenting again with new providers, and I pray you are lucky enough as well.

The Doctor is incredible at Dental Elements. She is kind, caring and empathetic. I would…read morerecommend this office to anyone looking for great dental care.

By far the best care and group of endodontists and periodontist in New England. I've had 17 Root…read moreCanals with Dr. Nagel and he is the best. Highly recommend this amazing group of Dr's and love that they have all the newest equipment to make things easier and more efficient!

These guys (and gals) are the best! Very professional and client friendly! Dr Gonzalez and Kathy…read morewere excellent. They make you feel like they really care about you. If you need a root canal this is the place to go!