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    West Claudia CPA

    3.7 (3 reviews)

    Services - West Claudia CPA

    Accountants

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    2 years ago

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    Nesters Tax Service

    Nesters Tax Service

    4.6
    (9 reviews)

    Tom was knowledgeable and experienced. Easy to work with, easy to talk to and very professional…read more The price was also very reasonable. This is my go to tax place from now on.

    Ooof. I was looking for a new tax professional and came to Nester based on the reviews. The office…read morestaff was courteous and helpful both on the phone and in person. I had dropped off my taxes later in the season than I had wanted, so they said they would file an extension. Great! I wasn't in a hurry. I called to ask for an update a few days after tax day. Just an update to make sure things didn't get lost. I wasn't not in a hurry but I do like to make sure I'm still on the books. Office staff again was accommodating and pleasant and said she would talk with Tom and leave him a note. Sounded good to me! I get a call from Tom a few minutes later and he's short with me, asking me questions, cutting me off, and is downright rude. I'm not in the habit of letting anyone talk down to me, especially when I provided all the paperwork necessary, along with an extensive excel sheet with totals clearly labeled. He wanted me to access the same spreadsheet and read him all the same information he was holding in his hands. It seems like his first reaction is to get frustrated and angry, which doesn't make sense to display to a paying customer. Our second phone call resulted in swearing. Look, when you're in a professional setting and you don't know the person on the other end of the phone, professionalism should be the default. Not only this but he called my job a hobby. He can take his opinions and shove them because I will not be returning. He seems to have a patience issue that he needs to work on. Therapy can be very helpful for this.

    H&R Block

    H&R Block

    1.0
    (1 review)

    I went to this specific H&R Block and was "helped" by a guy named Gerry. He found a head of…read morehousehold program. to get me an extra $1,000 on my return. That was great news. H&R Block then got a cut from that $1,000. Then the state of Michigan sent me a letter saying I was not eligible for that program and I would actually be paying back some taxes. Gerry told me to come in and provide him with some documents and he would take care of all of it. He told me he specifically would take care of me even after his seasonal contract was done. Again, great news. Then April 15th came around and Gerry was done for the season. Somebody from H&R Block got ahold of me and said they would be taking over the case and to direct all questions to them. I understand what a seasonal worker is, but this guy came up with something dubious at best, charged me for it, and then disappeared. Now H&R Block is playing hot potato with me. Get more money back my ass. They're frauds.

    From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Woodhaven,…read moreMichigan, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local West Rd office to connect with a tax professional.

    West Claudia CPA - accountants - Updated July 2026

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