The company is extremely hard to contact and resolve claim issues with. Stay away from them.read more

Jason Stefely's State Farm office has amazing customer service. I moved 100 miles away and kept…read morethem as my insurance agency because of their eye for detail, the way they look out for me, in their amazing customer service. They called me out of the blue the other day to review my policy with me which ended up saving me over $150 a month. This is a quality company and has quality stuff.

I knew I needed a real agent. Our auto insurance was a mess. I relied upon an Internet insurance…read morecompany. Rod uncovered and fully explained several problems with our coverage. He offered a highly rated insurance company. Because of our good driving record, cost wsn't of concern, as most companies offered us excellent rates. However, we secured more/better coverage, and at the same time saving a few dollars. A win-win for us. I also need to mention that this location has at least one highly competent agent in the office. While Rod set the wheels in motion, his staff provided excellent, and fast, implementation of finishing up our policies. Rod and his staff, made us feel like valued customers.

He told me that I could not change my health insurance until open enrollment and to contact…read moreMedicare with my concerns

We were looking for a new insurance company. Jensen replied to my request. What a nice guy! He…read moreis very knowledgeable and answered all my questions. It was so comfortable to sit and talk with him. We plan on being with State Farm for a very long time. It looks like agent David Hersch has an all star team. Thank you Jensen! Penny and Russ Jones P.s. I forget to mention he saved us a bunch of money with dame coverage. Couldn't be happier

David and his team are extremely knowledgeable in their field and have top notch customer service!…read moreHighly recommend!

Cheri C. Sherry…read morerenewed our faith in the importance of a good agent. We lost our second hime in the Holiday Farm Fire; our long-term agen retired soon after. We found ourselves floundering with some of the claims issues, several friends highly recommended Sherry. She has been amazing from the beginning. She explained all policy provisions to us, she advocated for us with claims managers, she fully assessed our insurance needs (important after such a loss). She also explained the coverages in a way that helped us know how to actualize the limits of our claim. She is aligned with an excellent company and she truly understands the ramifications of the choices you have, One of the best decisions we made in the last two years was to request Sherry Schaefers as our agent. We trust her expertise and advise.

Sherry has been my agent for almost twenty years and I can strongly recommend her and her team…read more They are professionsal, knowledgable, always have time to answer questions and are pleasant to work with. Sherry provided tremendous support on a recent claim helping me understand the nuances of the claim process and also ensuring my claim was handled properly. I can't speak highly enough of Sherry and her team.

I have had Chris as an agent for many years. He has always had my interest in mind over any…read morecommission. He has directed me to services, coverages, etc. that saved me money and established coverage, or eliminated, coverage, that worked for me. I would highly recommend his services. John Marshall

He doesn't seem to know what he is doing. We changed agents to someone that knows what customer…read moreservice is all about.

Despite being with Seth Yost and State Farm insurance for 16 years, this is the end of my…read morepatronizing Seth and State Farm in general. I am extremely disappointed in them. Approximately six months ago, I made the mistake of adding my mother's vehicle to my policy at Seth Yost, State Farm once she stopped driving due to age. She had been insured with the same agency for over 20 years. I was assured the policy was set up as my other policies were. My family and I always carry roadside insurance to cover towing and emergencies. I trusted the company to set up the policy in the usual manner per our phone conversation. This was my mistake. I had the car towed to a mechanic six miles away for repairs. Weeks later, I received a call from Seth's office saying I would not be covered for the towing since my policy had been put in place without roadside assistance. This was unlike all of the other cars I have insured with them. I was told that it was my fault for not going over the policy details that were mailed to me. I was never offered roadside assistance and was never asked if I wanted to decline the roadside assistance. In fact, it was never mentioned, They even pointed out that I had saved one dollar a month by not having the coverage for almost a year, I am now out $168 that I have to pay directly to the towing company. Seth Yost and his agency, though polite, have been completely inflexible about the matter. This, despite my patronizing this agency and it's two prior incarnations under ownership by other State Farm agents. Having been with the company this long and to have them be so inflexible about their omission of a one dollar a month service that I have always utilized is beyond disappointing. This.has resulted in my having to say goodbye to State Farm if they can't rectify the problem. The issue here is not the mere $168, it is the fact that my unwavering patronage for all these years has no value to them and keeping me as a customer also has no value to them. They have made me feel like a fool for having not gone over the small print with a fine tooth comb. They have shown me that any payout they can possibly avoid covering they will, even a matter as minor as this. I'm glad I have never had a major claim with them, it would have been a nightmare judging from this experience. Be forewarned by a long time customer of theirs, Seth Yost State Farm Insurance will fight you over even the smallest claim, go elsewhere.

Big fan of Seth Yost State Farm Insurance. Friendly staff is always very helpful. I feel like they…read moregive me solid advice and look for ways to help me save money while ensuring I am appropriately covered. I've used Seth Yost as my insurance agent for many years and have always been happy. No complaints here.

It is April 15, and I just had to do my own taxes because of how badly L Burdick's people messed…read moreup. The good news, I suppose, is that I ended up with a refund $1100 higher than what L Burdick was going to get me. Here's how it happened: The initial meeting seemed scattered, as the accountant jotted down notes haphazardly on a yellow legal pad. Maybe he's just old school? Nope -- when I got a call that my return was ready, I immediately noticed that our moving expenses were not deducted. I then took the return home and found several BASIC errors such as: 1. Failure to claim a credit for taxes paid to another state (raising our tax bill by $600) 2. Declaring business property based on the pre-1987 codes AND misrepresenting the value ($100) 3. Failure to deduct business expenses ($50) 4. Failure to deduct moving expenses ($350) Needless to say, I informed them of their errors and they said they could fix them but would still charge me the regular price for preparing the return. Nope, I'll do it myself since L Burdick seems to employ incompetent workers. I wonder how many thousands of dollars L Burdick has cost Eugenians over the years.

L Burdick has filed my families' taxes for years and always does a fantastic job! I am not super…read moreorganized when it comes to my tax documentation and Sally Ruxton is always patient with my questions. L Burdick is very thorough and professional as well as friendly and helpful.

Can't express how great of an experience I have had with Al and his team. I have been a client of…read morethe agency for greater than 7 years and have had nothing but the top customer experience from all members of the team. They are prompt in response, knowledgeable, and helpful when anything unexpected is thrown your way. No better insurance team out there in my opinion and I would strongly recommend bringing your business their way.

Just got into my first accident and I can't recommend this place highly enough! Larry and Alen went…read moreabove and beyond with assisting me. They answered all the questions I had diligently and professionally while still providing some humor to make the process much easier. I didn't have a ride to get my car rental, but they were nice enough to drive me to retrieve it. We ended up getting there 10 min after closing, so they aloud me to come in the next day to get a ride before they even opened so I could get to work on time! If your looking for a reliable insurance company, Big Al's is the place to go!