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    West County Radiological Group

    1.0 (3 reviews)
    Open 8:00 am - 5:00 pm
    Updated 3 months ago

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    1 month ago

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    Total Access Urgent Care - St. Louis Hills - TAUC Check-in desk.

    Total Access Urgent Care - St. Louis Hills

    4.4(179 reviews)
    8.7 miSaint Louis Hills

    From my initial phone call to see if they accepted my insurance to the nurses, the doctors and the…read morekind woman who talked me through the CT scan this urgent care center is AMAZING! The best customer service, not just from an urgent care center, but of any service I've received lately. They were all so kind, patient and always asked if I had any questions. Nothing felt rushed at all. I felt heard and that my care really mattered to them. I'm extremely claustrophobic and anxious of small spaces so they showed me the room where I'd get the CT scan and the woman who did the actual scan was nothing short an angel for me! She eased my worrying mind. I honestly hate seeing the doctor so it took a lot for me to come (and find out I had a fractured rib) but if I ever find myself in this situation again I will come back with no hesitation! Thank you to this entire staff!

    I work for a major health insurance company and I was seeking care for a previous laceration that…read morewas beginning to get pink and puffy. I checked in on line before 8:00 to be 3rd in line. They asked to see my insurance card and immediately said they don't take my insurance card because we don't pay! I said I work in appeals and I have never had to reve a dispute for payment. I even called my insurance company and said TUAC at Chippewa location is In network Instead of putting Me in a room the I take person was more concerned with the manager had to say and took my credit card "just in case". In the mean time they took other patient before me. An EMT took my vitals . I waited almost an hour in room finally I walked out and the EMT said the provider is coming and I said when? He says there are about 5. Ahead of you!!! I said that's why I signed up for Save my Spot all you care about is $$! I told them they'd get a bad review from me and I'd notify BBB and my insurance company and my employer. Today I look at my credit card statementsand they charged me 50.00!

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    Total Access Urgent Care - St. Louis Hills
    Total Access Urgent Care - St. Louis Hills
    Total Access Urgent Care - St. Louis Hills

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    Concentra Medical Center

    Concentra Medical Center

    1.0(6 reviews)
    8.1 miEllendale

    Well I can't leave a zero star review so here we are. I've unfortunately had to come here three…read moreseparate occasions in the past year. Last week I came for a drug screen (so I had to pee in a cup, and you know, came with a semi full bladder) and a skin tuberculosis test (takes 2 minutes to do that). Well I waited for 90 minutes for this. I finally went to the front desk (lots of people were waiting, I was trying to be patient and assume they were doing the best they could) to check and see how much longer, cause I had to pee. Some staff member had moved my file somewhere where nobody saw it and I basically was invisible. Very irritating. My other visits were nearly this awful. If you can, try somewhere else. Seriously.

    Please do not make it an option to make an appointment for a physical when I have to wait over an…read morehour and a half to get to the back to then wait again because there are four other patients ahead of me. Being given the excuse that is a "Friday" is not appropriate. I understand it is an urgent care and walk ins come in, but if appointments are being made then they need to be followed through and honored to be on-time for the most part. The front desk clerk should also not ask me if I "really need this to be done for today" when I made this appointment 3 weeks ago. And then the doctor comes in now after 2.5 hours of waiting and does a 5 minute exam and then leaves. I wait 2.5 hours for an appointment to have a 5 minute look in my ears and listen to my lungs annual physical?? I am sorry but what kind of place are you guys running here?!

    Total Access Urgent Care - Hampton

    Total Access Urgent Care - Hampton

    3.2(39 reviews)
    8.7 miThe Hill

    I chose this urgent care because of the excellent reviews, which makes my experience even more…read moredisappointing. When I arrived, I explained that it felt like something was stuck in my throat or airway. I was told - verbatim - that they "wouldn't touch me with a 10-foot pole." That was shocking and unprofessional. Instead of evaluating me, they immediately directed me to the ER. The ER visit ended up costing me $800, where I waited about two hours only to be prescribed amoxicillin - something the urgent care could have easily done themselves. Later, when I saw an ENT, I was told my symptoms were due to acid reflux. My symptoms had already been present for three days, so it clearly was not an emergency airway obstruction. It's frustrating that neither the urgent care nor the ER considered reflux as a possibility before escalating the situation. Being told they "didn't want to take my money" feels ironic, considering I was sent somewhere significantly more expensive for essentially the same level of care. I would not recommend this facility. Patients deserve to feel evaluated and respected - not dismissed.

    Literally went in for a procedure that could have been completed in office and was told to bath and…read morelet an INFECTED abscess drain on its on. Now headed to the ER. I wrote a review and someone called with excuses on why I wasnt taken care of. Definitely wasted $190 and left in more pain

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    Total Access Urgent Care - Hampton
    Total Access Urgent Care - Hampton
    Total Access Urgent Care - Hampton

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    West County Radiological Group - diagnosticimaging - Updated July 2026

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