We were told to arrive at 12:30 for a 20 min out patient surgery and my husband wasn't taken back…read moretill 3:40, it's now 5:30 and we are still trying to leave. Its about 60 degrees in here so make sure to wear your winter coat and half of the staff has left for the day so it appears one nurse is in charge. My husband hasn't eaten since last night. He's very hangry. The nurses were all very nice but with all the surgery centers around just don't come here for a surgery is my advice.

I receive amazing care everytime I have to be a patient, or visit the emergency room. They're…read moreattentive and patient, and they always make me feel like my questions are valid. The staff is comforting and courteous, which makes me feel more at ease. The food is fairly good, as far as hospital food goes.

Absolutely loved our experience here! The team was attentive and passionate when seeing my…read moredaughter. We visited on a Saturday night and even though they were closing before our visit was complete, they continued care until all options where exhausted. I didn't even realize they were closed. Highly recommend and if needed will be going here again in the future.

My wife and I have taken our 3-year old son here many times. It's perfect for those parents who…read morework M-F during the day. Great place and I hope they open more of these locations; I'd love to see one in Maplewood.

I used to love this place. There is one provider who I still love, but when my kids or I don't get…read moreto see her, it's marginal at best. My last visit, however was horrendous. I have an MRI confirmed labral tear plus impingement in my hip. I also have hypermobile Ehlers-Danlos Syndrome, among other things, which makes my joints unstable and pop out of place, plus puts me at a much greater risk for injury. While trying to step on the leg with the labral tear, the leg collapsed, causing my hip to sublux, my knee collapsed and jerked sideways with my kneecap shifting one way and my femor going the other. It hurt like hell and both joints swelled and became discolored. I tried to nurse it at home because females with pain, especially chronic pain are treated like sh*t at ERs and UCs. Even with taking the Norco I already had at home, the pain got worse so I couldn't sleep or walk and I had a big flare up of migraine and occipital neuralgia. I was in so much pain from all of these things, so I finally decided to go to TAUC because I knew they could do imaging to check for worsened/additional injuries, and knowing I had an MRI confirmed tear in my hip labrum (among other issues) so they couldn't try to tell me there was nothing wrong. I was mistaken. Dr. DeLucia was hostile the minute he walked into the room, asking "Why are you here? What do you expect me to do? I'm not giving you any meds." I calmly explained that I had a tear in my left hip and that I was concerned that I worsened the existing injury and also injured my knee. I explained that I even took the Norco that I had at home, but when it didn't help like it normally did, it made me wondered if I caused further injury. I tried to pull up the MRI report confirming the labral tear and he said, "I don't need to see it, it doesn't matter." He walked over, sharply jerked my hip & knee back and forth and the pain was so severe that I shrieked and tried to jump off the table to get away. He said, "Other than the pain you claim you have, there is nothing that indicates any issue." He ordered zero imaging to back that claim up, didn't even raise my pant leg to see the swelling and discoloration. He asked why I didn't just go to my PCP (It was the weekend) he challenged my allergy to steroids that was diagnosed by my Dr after anaphylactic symptoms, plus they are contraindicated in patients who have my health issues, and told me that "if I thought I really had pain I should see a pain management dr. When I told him that I DID have a pain management Dr, he goes, "Oh yeah? Who?" and after I told him the name, he says, "Hmmm, that's funny that I have never heard of him." He walked out saying there was nothing he could do for me. And the biggest problem was when he flat out lied in my chart and said, "Patient asked for Norco by name." I absolutely did NOT, I told him multiple times that I had it at home and had been taking it at home and only came in because it was less effective than usual, making me wonder if I had worsened my existing hip injury as well as causing new injury to my knee. Dr. DeLucia was hostile, careless, spiteful, and FLAT OUT LIED in my chart. Honestly, he's lucky that a bad review is the only action I decided to take after that visit.

Billing issues were resolved in a timely and reasonable manner. We are a repeat and valued…read morecustomer of Total Access Urgent Care.

I had a staph infection on my eyebrow with severe swelling around eye and nose. Attending physician…read moredid very little. He drew blood, IV with fluids and sent me home. He didn't prescribe any new medications since the one I was previously on wasn't working. I wouldn't send my dog to this ER.

The care was good, the staff were very friendly. I have no insurance so I paid $175 when they…read morechecked me in. I had my blood pressure taken and my temperature taken. I have chronic COPD so they listened to my lungs. They gave me a breathing treatment and sent me home with antibiotics and steroids. Today a week later, I receive a bill in the mail saying I owe them another $74.92 for, professional fee of $ 196.00 but adjusted $134.58 anda7qqqta $7.50 for the medication the put in the breathing machine. Are you people serious.... Before it was aaper just to die

I have been a patient of Central West Healthcare since 1998. The compassion and expertise exhibited…read moreby the staff is unequaled, which explains my 23-year relationship with the practice. You will not find a more qualified and caring group of professionals anywhere in the Midwest. Thank YOU, Central West, for taking such good care of your patients!

I have been a patient of Dr. Parks for more than 20 years. Dr. Parks and his staff combine state of…read morethe art medicine with a compassionate patient demeanor. In all the years I have been fortunate to be under the care of Central West healthcare, not once have I felt compelled to seek an alternative. Give Central West Healthcare a chance and I assure you that you will be grateful for the decision.

Grounds and pool area are very well-maintained…read more My daughter was doing scuba training in the pool and it worked out great. They have water fountains, but I wish they had a bottle filler on them for easier bottle filling. Locker rooms were nice and clean and well lit.

I'm a union laborer, and I have great private insurance. I still use the VA as much as possible,…read morebecause I believe they treat patients better, in every aspect, when compared to traditional hospitals. At least that's been my experience for the last 20 years. The VA is held accountable by our representatives. Catholic charities and for-profit medical providers, just have a different agenda.

This place is terrible. Avoid it if you can. The employees are slow, habitually rude, and…read moreuncooperative. Their sign in the front has bullet holes and graffiti on it - if that gives you any indication of how it is inside. If that's what you see on the outside, just think of what level of care they provide where no one can see.

Like most people, I'm not a big fan of hospitals. The only experiences i've had involve cancer and…read morepeople not leaving them. So, I was a little worried to hear some of the comments about St. A, the hospital where I'd be undergoing gastric banding surgery. "It's old, it's falling apart, it's dark and creepy and people try and push their religion on you." I'm happy to report back that all, except the last, are untrue. As cliched as it may be, the people are really the lifeblood of this place. From the first blood test, everyone was fantastic. Cheerful without being syrupy. But, more important than demeanor, they worked fast. I had to go in for a day of tests and they zipped me from department to department, I never sat and waited for than a few minutes. The staff in the NewStart wing was really friendly and human. They were jokey and some even had the balls to tell them they hated NYC - I'm talking to you Dr. Shah the anesthesiologist! After the surgery, the nursing staff was great - prompt, friendly and quick with the pain meds. There was one sweet old lady that I wanted to punch in her liver-spotted face. After surgery, Betty came walking into my room and asked if I was Christian. I said no and her immediate response was "So, you don't believe in God?" No Betty, i'm a heathen. Christianity is obviously the only option, right Betty? As if the picture of the new pope in the lobby wasn't enough to make you turn to Rock & Roll. No matter how prepared you are, it's always a little scary to go in for surgery. But everyone, except Betty, kept me at ease and I felt great the whole way through.

I have had mammograms, cat scans and blood work at this location. It's not fancy, but they are…read morefriendly and efficient