very happy with the work done, clean and fast. carpets look brand new!!…read morethanks Steve and Tracy

They were prompt, the price was fair, and wow--they did a remarkable job of eliminating the old cat…read moreurine smell from the basement of our new home. I think they actually undersold what they were able to accomplish, but I would rather have managed expectations than be misled. 10/10, I will definitely do business with them again.

They did such a wonderful job. Don called back even when he was out of town to set a date and…read moretime. Cleaned spots out of the carpets that another company said wouldn't come out. They even moved a generator that was sitting in the living room. I will definitely be calling them when I need a cleaning. I highly recommend them. Thank you, Don and Sons Carpet Cleaning.

most kind and helpful, punctual response with professional assistance. should always be your first…read morechoic.

Work was started on my project in February 2025 and is still ongoing 14 months later in April of…read more2026. I was promised a 4 to 6 week start to finish on this job. Juan's and his workers were rude and incompetent. Juan was often rude and one time was actively hostile and acted like he wanted to fight me. Juan's workers told me they had never done floors before. His workers continuously made mistakes (not cutting the flooring correctly, they had to buy extra materials because of mistakes, not using the correct tools, hiding mistakes, causing more damage, spilling stain in my concrete , not cleaning up their messes, leaving front door open three times when they left), they were often hours late or would not show up at all while I waited around all day with no one following up with me, eventually Juan avoided all my texts and calls as well as Broughtons. Juan was openly hostile on one instance acting like he wanted to fight after he had to fix a damage that did to my counters I had told Broughton numerous times that I was uncomfortable with Juan and his workers because of all the incidents but he said Juan had already been paid so Juan needed to fix the work. Broughton told me there would be no further payments needed from me if we continued to use Juan's company to finish and we only partially fixed mistakes and didn't have to redo the entire flooring and baseboards and I didn't leave a bad review, BBB complaint or complain to the insurance company or the owners of the company. Broughton later had told me that Juan had been lying to him and Juan stopped returning his calls then Broughton stopped responding to my texts and calls so after 2 months of no contact I reached out to other companies for estimates to fix the job that AllKlean had not finished. If Broughton and Juan were fired why did no one from All Klein ever contact me? Even during and after I hired the Idaho handyman to repair some of the work that left damages to my house, no one from AllKlean ever contacted me to check up or follow up. Broughton left the job unfinished and my new floors, baseboards etc damaged, with material left in my garage taking up needed space, my bathroom was left with the sink and toilet unattached for months until I hired someone to make my bathroom usable and my furniture in the garage or out of place because there was no flooring or damaged flooring in parts of my house. I hired the Idaho handyman to finish the job since no-one from AllKlean Klean would call me back and fix these issues, who said they can only do a "Bandaid" repair the replace entire flooring and baseboards to complete the job properly. The employee of the Idaho Handyman who did repairs wife works in AllKleans billing department. 3 other companies that came that give me a estimate to complete the job that AllKlean was supposed to do said it the entirety of the floors and baseboards and bathroom sink had to be replaced to fix properly. In October 2025 I received a final bill even though the work was not completed. I called and told the female in the billing department that answered the phone that work was not done. She put me in touch with the person that took over for Broughton. This person told me not to pay anything until after he and the GM came out and inspected the work that was done and both he and the GM would come to my house to inspect the job. Neither he nor the GM came out or called me to inspect the floors etc.. I called back after a week of not hearing from anyone and was told by a female from the billing department that she couldn't get ahold of the person in charge of my account but she would leave a message for him to call me. I never received any sort of correspondence from anyone regarding my job until the end of April 2026 where I received yet another bill saying that the work was completed (it's not complete after more than a year). I called Stephanie from the billing department and explained to her what was going on. She apologized and put me in touch with the guy that is charge of my job. I told him what was going on and he said that both him and the GM would come out this week to inspect the job. Which ironically is exactly what was told to me in October of 2025 and no one ever reached out to me or came by then. I understand that both Juan and Broughton were fired for the incompetent work they did. Since Broughton was fired why did no one from AllKlean ever reach out to me to regarding my job? I received no voice mails or emails or texts from anyone other than the billing department since Broughton was fired. I talked to the new person that replaced Broughton to oversee my job twice in the 8 or so months since Broughton was fired and both times it was I that reached out to him both times after I received bills that the job was done when it isn't done.

Local company that did a great job! For a great price! They did our entire commercial building too…read moreto bottom 6 condos and a bar and restaurant. I was thinking of replacing the bar carpet and it will now get a few more seasons of life. The two workers were super helpful and accommodating as we moved furniture and re arranged due to space restrictions.

Did a great job on our carpets. Very professional and thorough. The best part was how easy it was…read moreto setup an appointment.

We've used Baylight at our home three times now. They've kept prices and service consistent. Their…read morenew employee Angie did an excellent job. Very pleasant too.

Excellent overall experience! Owner responded quickly, gave a very reasonable quote, scheduled me…read morefor the next day, was on time, and the job was done with great care & professionally. I wish all home jobs were this well done. A+

Called this morning was told they could not service my area in lake country. Website shows service…read morearea as lake country.

I went with Oxi Fresh because their website promised quick drying (1 1/2 to 2 hours) time and…read moreguaranteed carpets would not be crunchy. I was concerned about that because this was the first time my carpet would be cleaned. The fellows' showed up on time and worked quickly. However, the carpet took almost 8 hours to dry and it was very crunchy. The way they "clean" is to spray the carpet with a cleaning solution and then go over it with a machine with rolling brushes to scrub the top layers of the carpet. It will pick up hair and some lint but it picks up absolutely no water or dirt or anything else. So, nothing is being taken out of the carpet it is really only spread around. Also, the rollers seem to be really hard on the finish of the carpet. I called the company and they said the worker must have used too much cleaner and they would come out the same day and do an "extraction". I did ask about this and expected a machine something like a steam cleaner to flush the soap out of the carpet. So the fellow came the same day and redid the entire apartment using the same system only just water instead of adding the cleaning solution. He told me it would take the soap out of the carpet. He spent a lot of time going over and over the carpet and while it was still wet it did feel a little softer. Again it took 8 hours to dry properly. The next day the carpet texture is somewhat better than the first go around but still feels crunchy. Also, the cleaning machine left some black marks on my baseboards and pulled up some of the carpet at the transition into the kitchen. The finish on my carpet is also ruined. What still looked like a new carpet before cleaning now look like a 25 year old carpet. So, the bottom line is, if you want your carpets cleaned, meaning you want the dirt out of your house instead of just smeared around, go with another type of cleaning. On the upside: After called and speaking with the owner again they did refund my money in full.

Did an excellent job cleaning ducts in my house. Prompt, courteous, fast, and reasonably priced…read more Excellent experience.

BJ did a fantastic job cleaning my living room furniture…read moreand cream colored rug. They look almost new now. BJ was quick yet thorough and he is very pleasant. I would highly recommend Clean Customs. LaVonne P