Terrible customer service! I will not return to this place…read more I used 4 washers, sat in the car until loads were done. One washer left my clothes completely dry. I mentioned to the guy onsite and he was not concerned. Told me I should have said something before my wash was competed. WTH! I expected my $4.50 back. I ended up spending another $4.50 in a different washer because I had still had clothes to dry. On top of that, he did not place a "out of order" sign on it. SMH Never again, I rather go to a packed laundry mat where customers are properly greeted and know they will do the right thing by their customers.

I have been coming to this laundry place for a couple of years now because I live nearby but today…read moreI had to write a review and I agree that this place is clean but I do believe that the customer service could use a little help. The people that come to these places are very humble and appreciate the service provided including myself but when it comes to getting a refund which is not entirely the customers fault due to machines not fully working properly. It would be nice to be seen as a person that appreciates the laundry. The person I talked to lacked the common courtesy and compassion that all human beings should naturally have. As a teacher and parent I believe kindness and compassion should always be taught at and early age. I guess some people learn differently. What I learned today was that not everyone is here to serve their higher purpose. But I'd like to thank Laundry Express for allowing me to use your facility. I trust that the one who own the facility appreciate the people who use the laundry mat and not take advantage of people who just needs to use the machines to clean and wash their clothes.

Superb service! I left one laundry mat in the area due to poor service and came here to finish…read moredrying my clothes. I appreciate the hospitality, they also accept cards/Cashapp. I wasted all the coins I had at the first place. Should have came here first. I will be back! Thx Tasha for accommodating me.

the customer service at this laundromat is horrible. I had to call the police on the man that works…read moreat this location, the owner never correct the employee's behavior so ever 5 to 10 business days they have to get new employees.

This place does a fantastic job and very reasonable. I heard they are temporarily closed . Cant…read morewait for them to reopen.

Clean, friendly, and straightforward. If you need a laundromat in the PTC/Fayette area, this is…read moredefinitely the place to go. Prices are pretty standard but the machines work as they should. No complaints here.

Angela is wonderful! I brought in several items to be dry cleaned plus a top that needed…read morealterations, and I couldn't be happier with the results. The clothes looked fantastic, the fit on the altered piece was spot-on, and the turnaround time was quick. On top of that, Angela is really friendly and makes you feel like a valued customer. Highly recommend this place if you're in Powder Springs and need quality dry cleaning or alterations. Very affordable as well!

I dropped off some outdoor cushions and I didn't even know if it was possible to do, but the…read moreexecuted perfectly, and did it with a smile, I love coming here!

By far one of the best dry cleaners that I have ever been to and it really comes down to the…read morepricing. The parking lot is terrible, but that aside, I have gone to just about every single dry cleaner from Paulding to DeKalb, and this one not only gets it done in a timely manner, honestly, they can do next day, but does so at a price that I am perfectly fine with paying. I have two sport coats that I wear religiously, and they get them clean and turned around the next day if needed, minimum 2, for $16. You cannot beat that, especially when other places are charging upwards of $40.

I wish I could post the photos of what I received back. I play Mrs. Claus and took 2 dresses and 2…read morecapes into be dry cleaned (one was slightly pink now it's worse) what I received back were 4 items that had pink very matted fur. 1 cape had a broken clasp. I had asked if they were familiar with how to clean Santa type clothes. They assured me yes "we have a few Santa suits that we do". When I pointed out the issues the man behind the counter could care less. After I called him to look, He said they could replace the clasp if I brought in a new one. I can do that myself. I was mostly concerned about the pink fur. He said he could not fix that since there was so much red attached. Uhhh that is a Santa suit. These outfits cost me between $300 and $400 each not including the alterations. Avoid this place for any thing you care about.

A kind, friendly , and professional owner with affordable prices and quality tapering and…read morealterations.

I've been going here since high school. They are so affordable and never disappoint in pressing my…read moreclothing!

Wedding Dress Altered, well over my expectation and the straps fit perfectly. This is where I will…read morebring my alterations plus tell my friends about it. The cost was pennies to me because it was a must. Thank you stitch and tees for your service!

The ladies in this shop are very helpful and the turn around time was fast. I requested to have…read morethree pairs of pants hemmed, without an appointment. They were able to complete the order within my requested timeframe.

I can't believe it's taking me so long to submit a review to Kim's cleaners. I have been pretty…read moreloyal customer for years. I don't do as much dry cleaning lately because I don't wear suits and go to an office very often. Family owned and operated and you can tell because they really care about their customers as if they expect to see them again. Always greeting with a smile . Not too chatty but friendly and efficient . They're also great for getting your rugs cleaned. They don't do that on premise but it still doesn't take that long for them to send them out and get them back. They're also a good location to get alterations and minor repairs on your clothing. Even have a curtained dressing room for you to put on whatever you need fitted and they'll pin it and adjust it so it's exact. And then within a week you'll have your item back. I've never lost an item there, although I have been known to leave a brooch or business cards in a pocket and when I pick up, they're in a little Ziploc bag attached to my clothing. As a locally owned business, it's delightful to see how they support the programs in the area, particularly anything a non-profit is doing and anything that the local schools are producing. They don't offer coupons anymore. I think it's because so few people out actually dry clean from something to preferred vendor and just pay what the asking is. A bunch of other dry cleaners that used to have coupons don't offer them either. Tip is if you're dropping off and want to go through their drive up window it is best to enter down by the ophthalmologist on the corner and come around back so you're going the right way. Otherwise you have to go through and make a u-turn to come back through the drive-thru. Pick up is easy though if you just want to pull up in space just outside cuz doesn't take as long to pick up as it does to drop off.

Ruined my suit before a wedding. would not take responsibility for the terrible damage. Wanted to…read morefile a claim but was told to leave store! Be very cautious using this business