I am posting this review to warn patients about billing and refund issues with Dr. Paul Morton's…read moreoffice, not the medical care. In November 2025, I prepaid several thousand dollars for PRP injections, but after surgery the plan changed and the doctor agreed a refund was owed for injections not received. This was never disputed. Despite that, it took about six months of repeated calls, emails, and office visits to receive the refund. I was told multiple times that the refund had been processed or mailed when it had not. I am sharing this so patients can be aware of the refund process before paying large amounts upfront. Although the Dr. blamed a bad billing company, I was always interacting with his office staff who were clearly communicating with him.

Careful about his doctor. I called and left messages twice. No response for the past two weeks…read more This tells me the doctor is too busy to handle patient calls or he employs incompetent staff. Good thing I did not go through with the surgery as you will not be able to get any assistance with post-surgery.

My husband suffered from very painful back pain for many years. One day as he was working he felt a…read moresharp burning pain shooting down both of his arms. I drove him to the west ER where he was recommended to see Dr Morris Mitsunaga. We were told he was one of the best MD in town. We made an appointment for Tuesday (2 days after seen at the ER which was huge plus..Doctors these days are hard to get an appt with) and he was straight forward. As he reviewed CT/Xrays we were told my husband case was severe, and if surgery does not happen soon then he could be paralyzed especially because my husband was losing feeling on all his left side on body (hands down to his leg). We immediately scheduled for a procedure and was given a date/time of surgery a few days after. My husband was was explained that he was to do a C4-5, C5-6, C6-7 Decompression & Anterior Cervical Discectomy & Fusion. His staff had told us that authorization frm his insurance was approved and everything was ready to go. His surgery was moved up a week earlier (another huge plus). Dr Morris always was straight to the point and said he may or not get feelings back which crushed our world. We could only pray and hope for the best. Day of procedure: We checked in Kinau surgery center. My son and I was able to come in back with him while he was getting prepped for surgery up until it was time. He was in the operating room for about 4-5 hrs (as Dr Mitsunaga explained). Once it was done, he came out and looked for us in the waiting room. He came out and shook my hand and updated us with how things went. When i heard him say "everything went successful" it was a huge relief. We were able to see him shortly after in the recovering room. Dr Mitsunaga said he may or may not have appetite and hoarseness due to approach of surgery (anterior), but it all depends on the patient. To my surprise, he was up, making jokes with the nurses, and asking to eat. He was alittle groggy but i could tell Dr Mitsunaga did a great job! We stayed IP for about 2 days and had to do f/up, PT, etc. Fast foward to 3 months later... My husband is walking and ALL feelings came back to normal. He is back to work FT and more happy than ever. He is pain relief and we owe it to Dr Mitsunaga. My family and I could not be more thankful for what he has done. Thank you to Lynette and Kris at his office for being so kind and assuring us as well.

Paralyzed from the neck down in a surfing accident there was seemingly no hope. Dr Mitsunaga…read moregenerously gave up his Sunday for emergency surgery. Thank you! Walking and using hands pretty good and all the nurses are impressed with the fantastic outcome. I will always be grateful to Dr Mitsunaga.

Top ratings for Dr. Barcia and the staff for their professional and personal care. Dr. Barcia did…read moremy total shoulder replacement a year ago and it is as good as new (I'm 79 and a former high school, collegiate, and Hawaii Masters Track Club athlete). Follow ups and visits are all timely, informative, and with excellent communication.

Condescending. Kyle Chun was astonishingly insensitive, smug, arrogant, and disinterested in…read morelistening. HE told me how I was feeling. When a doctor blows off your description of your symptoms, leave! I went to Windward Orthopaedic Group instead. Way, way better. Go see Dr Devin Ganesh. He's SO nice to you. And the Drs there are interested in listening. Worth the drive to Kailua. Beware of the doctor that disregards your symptoms an interrupts you while you're talking. That's Kyle Chun. Even some professionals in the building he works in don't like him. That tells you a lot.

I had an outstanding experience with this incredible surgeon. The laminectomy Dr. Lee performed on…read moreme was flawlessly successful, eliminating my sciatica pain. I am immensely grateful for his skill and care. Mahalo, Dr. Lee!

Dr. Jeffrey J K Lee did both my hip replacement and spinal fusion. Highly recommended! On my very…read morefirst appointment he discovered issues other docs missed. Very caring. Very thorough. Very professional. Very experienced.

I've been seeing Dr. Tada and NP Tiffany. Tiffany has since moved but she was always a delight to…read morevisit with. Dr. Tada and his team have been awesome. Check in and out is always smooth and efficient. We typically go to the Aiea office; they're in that office M, W, and F, but I believe Dr. Tada is only there on Fridays. Perfect for our schedule. I first heard of Dr Tada from my CRPS support group. They all raved about his knowledge of CRPS, which is a feat in itself as a rare and poorly understood condition with the worse pain known to man. Most of the doctors I had encountered had never even heard of it, much less able to treat it. The only other doctors I found to have significant knowledge on the condition were the doctors at the pain management center at UCSF. Unfortunately, my insurance changed to a company that didn't have UCSF in network. I tried a few doctors on Oahu, but even those who had knowledge of CRPS proposed solutions that were either debunked or had never been widely used in the case of CRPS. And sadly with CRPS, incorrect treatment often leads to spread or worsening of the condition. Hence the dire need for knowledgeable doctors. Not only is Dr. Tada knowledgeable about CRPS but he has had several years and several patients experience. I have since received more helpful solutions than I ever thought possible. Treatment of CRPS is extremely dependent on a case by case basis. Medications that work for one patient they have an opposite effect in another patient. Some patients can tolerate touch while others can barely tolerate a breeze. In some patients it can go into remission while another patients it can cause lifelong debilitating issues. Unfortunately, I fall into the latter category, but with a Dr. Tada, I am able to have an unbelievable quality of life despite the pain. He doesn't just treat a small part of the condition as most doctors do. He treats the patient as a whole.

Dr Wang is an excellent anesthesiologist, so polite and his facet joint injections has made my…read moresciatica pain from a 10 to a 0. I am also dealing with lumbar pain and I have confidence that he will do whatever it takes to make me have a good "quality" of life... surgery is the last resort. So I encourage all of you who are dealing with debilitating back pain, join me on a journey of recovery. Susan Takamura, Kauai

Dr. Calvin Oishi is one great doctor I have had 2 total knee replacements done and everything went…read morewell with the surgery. Ofcourse I had my left knee done over six years ago and my right knee done a few months ago. I always look forward to my office visits Dr. Oishi cares about my recovery progress and gets to the point. And his office/front staff are the best they all are very nice and caring.

Arthroscopic surgery on both knees and total knee replacement surgery on both knees…read more Quality of care . experience, and professionalism at the office and after surgery is great! Dr. Oishi visits you everyday in the morning after surgery to check up on you. Very happy and will recommend to everyone!

1-25-2022 Have my first consultation this morning at 8:30 a.m. Received a phone call yesterday I…read moreneed to get an X-ray 45 minutes to an hour before my appointment. I'll update after my visit. I was looking for a bone doctor closer to home vs driving to town. After meeting Dr.Mariya O. I plan to switch to her. She is young, pretty and so thorough. Besides an X-ray of my knee, she also approved a wrist and hip X-ray while I was down on the 2 nd floor's Imaging Department. She hails from Bulgaria and England. She is great! She answered all my questions, went over every X-ray with easy explanations. She pinpointed where the aging of arthritis has set in and what treatments I can seek at home and medically. She administered a shot to my right knee( which made the hardest contact when my left foot Went like the White Rabbit down a hole in the ground) The soft tissue is still puffy like a marshmallow. She referred me to a hand specialist which made 2 nd point of contact to break the forward, downward almost belly flop propulsion to the ground. It's a wonder the Palisades neighborhood didn't feel tremors. As for my hip X-rays I asked her what's that black section that looked like bubbles at the top left corner. She said, that's gas in your bowel. Oh my- good one. Then she asked do you have pain in your groin? No I replied then thought... that's another story. I am very happy that Dr. Michael Chun(podiatrist) referred me to that office two days after the mishap and I fortunately have met Dr. Mariya O.to take care of me. She informed me that a new office will be coming to Mililani. Keep safe, take care and stay on sidewalks. watch out for holes in uneven yards camouflaged by a grass.

I highly recommend Dr Opanova! She did a knee replacement for my father in Dec 2022 and everything…read morewent well! My dad is walking with less pain!

It all started with a slip at my part time job. Customer spilt water and my colleague mopped the…read moredining room. Didn't want the customer to slip so I took the initiative to bring the drinks to their table. I didn't know colleague mopped in front of our work station and both legs flew up as I exited the swinging door... Torn rotator cuff. After x-rays and an MRI, took some time for worker's comp to approve this procedure and the day finally came. Was given explicit instructions prior to this day and after following them, I checked in at Minimally Invasive Surgery Hawai'i (MIS), which is located on the 6F of Hale Pawa'a. MIS is state of the art surgery center which has a team of professionals who perform orthopedic, musculoskeletal care and spine care procedures. I've never experienced this before and didn't know what to expect so I found myself asking my sister, who has 30yrs experience as a registered nurse, with questions. My concerns were alleviated as I believed in professionals and their knowledge and expertise. I was informed by the office of Dr. Darryl Kan and complied with the instructions provided to me. Upon check in I had my RN sister accompany me just in case I needed clarification and to ensure a smooth process. To be frank I was somewhat concerned as there was not one other patient in the check in area. It was just my sister, myself and the staff behind the counter. I was escorted to the back where I changed into a gown and received instructions as well as the attending professional reiterated today's procedure. Once again, nerve block was explained in simpler terms where I understood. It scared me but once again I had to trust the process. When it was my turn, I was rolled into the operating room where Dr. Kan greeted me in an upbeat manner and briefed me on what's to come. This was done over 8 months ago so I don't recall what happened after except finally waking up to some noise. The nurse (?) greeted and checked up on me. I was a little groggy and she must have read my mind as I was thirsty and hungry. I was offered an array of drinks and some snacks to choose from. When I was post groggy stage, the staff called my brother in law as he was designated to pick me up as I'm not allowed to drive after my procedure. I remember presented with non-slip socks and escorted to the 1F via wheelchair. Overall, I am very pleased and satisfied with MIS as they walked me through this process that was nerve-racking from the get go. From Dr. Kan, his staff and the staff at MIS, I was treated with great care and professionalism.

My journey with painful and swollen knees after running, jogging, hiking, aerobics classes, playing…read moreracquetball, and golfing began over fifteen years ago. Still, I stubbornly, or should I say "stupidly," held out for a year before making an appointment with the orthopedic surgeon my PCP referred me to, Dr. Jay Marumoto, at Queens Medical Center. After a physical examination and imaging (X-rays and MRI) tests, it was determined that I was suffering from bilateral knee osteoarthritis and torn meniscuses. After receiving the diagnosis, Dr. Marumoto counseled me about having the surgeries performed on separate dates. Still, I chose to have both knee meniscus repairs done in one visit at the medical center's Same Day Surgery Clinic. At my follow-up, I was recovering quickly with a great range of motion and experienced minimal pain. Still, Dr. Marumoto counseled me about the osteoarthritic progression and said, "See you in about 15 years." Thirteen years had passed when I requested to see Dr. Marumoto last August, because more pain and stiffness had returned to my right knee. Still, I decided to get knee strengthening physical therapy before our May 2025 trip to Japan and Korea, before deciding on a total knee replacement. The right knee strengthening sessions went well. However, on the second day of our trip, I exacerbated my situation when I tripped on a curb and fell onto my "less affected" left knee and face-planted. Luckily, I didn't need hospitalization or emergency medical attention, so I nursed myself for the rest of our 21-day cruise with affirming thoughts of scheduling a knee replacement on my right knee after returning home from our trip. When I confirmed my desire for the total knee replacement, Dr. Marumoto suggested that instead of having the surgery done at the hospital where there is more potential for nosocomial infection, he recommended performing the Outpatient surgical procedure at Minimally Invasive Surgery of Hawai'i (MIS). MIS is located on the 6th Floor in the Hale Pawa'a Building at the corner of South Beretania and Ke'eaumoku Streets. My husband accompanied me to my 8 am check-in, where we met the friendly and cheerful receptionist, Nadine. I like the electronic check-in process and completed it within a few seconds before sitting with Nadine to confirm my identification, medical insurance coverage, HIPAA protections, and estate plans. The waiting room was chilly, but I didn't mind since I brought a light sweater and wore warm, comfortable clothes. As the morning sun brightened and warmed the clean waiting room, I cuddled in a corner and caught up on reading e-mails. Soon, John, a smiling and welcoming nurse dressed in bright red scrubs, called me to enter the pre-operative holding unit/recovery room, where he took my vitals. Another nurse, Ameika (sp?), confirmed my name, birthday, surgeon's name, and scheduled procedure while settling me into a holding area with a warm and comfy bed. Ameika set me up with IV fluids and let me relax in bed with privacy drapes drawn. I also met with the OR nurse, Jackson, and the anesthesiologist, Dr. Louis Chun. Before discussing any information, each person confirmed my name, birthday, and surgical procedure. Of course, Dr. Marumoto popped in for a few moments to greet me and, I guess, to check on my state of mind since I was excited to get this procedure done. I last remembered being transported into the surgical suite. After a restful sleep, I awoke hungry and thirsty in the recovery room. Ameika informed me that they had contacted my husband to pick me up, and she got me ready to be wheeled downstairs to the porte cochère. Before leaving the recovery room, she provided me with an Ice Man Clear Cold Therapy Unit, although I had prepared reusable ice packs or wraps at home because we don't keep ice cubes. Thanks to the comfortable, clean, well-staffed, and knowledgeable medical and nursing staff, I'm on my way to a positive outcome. Also, because I had such a wonderful experience, I'm looking forward to having my other knee replaced next year, after another planned trip abroad.