So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

I am from out of town (hey Chicagoland is a big place). My husband and I needed to do laundry after…read moreweeks of camping. I googled and was then recommended this laundromat. It is bright, clean, quiet, and staffed. They do have several sizes of machines ranging in price from $3.75 to 11.00 wash. (11 is like a Ferris wheel!) drying is .75 per 13 minutes. Dryers are hot and 13-20 mins is good to go even for towels. Carts are readily available. Clean floor if you drop something. Everyone has access to folding area. Bathrooms are clean but need a swipe from an attendant. Vending machines available and reasonably priced. Tv is on low if you're interested, background music is low. Chickens play area. Several walls of washers and dryers. I got 10 loads done in 2 hours! Spendy ok, but have you ever hand washed 10 loads... let's weigh the options here. Detergent is available, bleach, oxi clean, and even laundry bags... all for a small price. Also have drop off service. It is credit card or add dollars to a swipe. My cc didn't like the 10+ authorizations. Definitely a non creepy, bright light, reasonably busy on a Saturday laundromat. Would recommend.

Everything clean laundry is actually very clean and the people that work there are very helpful…read more Highly recommend this laundromat

They ruined my white dress shirt by writing inside of it with a black sharpie marker. I would like…read morea full replacement for my shirt. Not sure why someone thought that was a good idea. The shirt is ruined. Then to add insult to injury. The lady told me it's my fault for not telling them to NOT write my name. They offered to take out the name if I paid an additional fee. Then she told me the dry cleaning that I originally paid for was only a washing. She admitted that when you pay for next day dry cleaning they only wash it and charge you for dry cleaning. Crazy. SCAMMERS!!!

Excellent service! We really needed some pants tailored for an emergency, and they were able to do…read moresame day service. Also did not charge a ton of money! Very affordable tailor with quality work. Highly recommend!

Flor and her sister always keep the place so clean and friendly. They treat my 14 month old…read moredaughter like she's their family. I love it

Terrible. Garbage always left on the floor, everywhere…read more Overflowing garbage cans. Never an attendant around. A third of the machines broken with no out of order signs. When you find out the hard way a machine is broke after it takes your money, the auto phone there which is suppose to offer you a refund option always says "can't leave a message because the mailbox is full". What a racket! Stay away.

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

Very friendly owner. My hubby needed a pair of pants hemmed. I asked for a three day turnaround and…read morethe owner said no problem. I think the price for the hem and press is reasonable. I'll go back for additional clothes needing alterations.

This is my regular dry cleaner. The owners are very nice, professional and friendly so they will…read morealways get my business. Pricing is reasonable. The turn around time is very good but I am rarely in a hurry as I have a wardrobe rotation weekly.

we've been customers for 10+ years and use the for regular dry cleaning, blanket washing, and…read morealterations. always welcoming, priced well, super friendly and professional.

We had pants trimmed. Price fair service great. I would absolutely recommend this place.read more

Best coin laundry I have ever been to…read more I have been coming here for about 10 years. It is always clean, the machines are clean and well maintained. There is always an attendant and they are very helpful. They helped me out to my car when I had an injury. Plenty of washers, dryers and carts. Updated equipment and all the washers are front load. front. Sell detergents and all the laundry stuff. I like that they have snacks, an ATM and a few games for kids.

Very nice and clean! Looking for a nice local place when my washer and dryer went out, saw that…read morethis place had good reviews and I gave it a chance and was definitely glad I did.

Love coming here for tailoring and dry cleaning! Sung is so friendly and gets everything done super…read morequickly. I trust bringing my nicest items to her. Highly recommend!

I actually look forward to picking up and dropping off my clothes here! It's certainly the most…read morebeautiful cleaners I've ever seen, and the atmosphere is welcoming and charming. The service is above and beyond, prices are great and Sung is the friendliest and most cheerful person you'll ever meet. Our family gets all of our alterations here. I honestly can't imagine going anywhere else.

I love this place. I wash my bedding and rugs here. Prices are good and dryer actually dry better…read morethan most laundromats

Decently clean laundromat. Very big inside. Telemundo on the TV's. We've come here when the washers…read morenot working at home.