I love these guys. They are like family when going in, they make you feel so comfortable. I would…read morenever use another pharmacy. I slowly started going to them. Now they're my full-time pharmacy, they go out of there way to do whatever they can to help you, even if it has nothing to do with their pharmacy. Or even if it has to do with the medicine and there's a better price somewhere else as far as compacting medicine, they are amazing.

From the owner: We are an independent retail pharmacy with customer care being our TOP priority and take pride in…read moreoffering free delivery, a convenient drive thru, and genuine fast and friendly service to all of our customers!

Great store with lots of healthy food options! I also really like their flower display with fresh…read moreflowers for sale. The employees here are friendly and helpful. Lots of fresh produce, which I haven't found as much in other stores in the area, and also pretty good prices! Love crunch granola is a better price here than even online!

I am so disgusted by the so called clerk that didn't help me at the Smith's gas station yesterday…read moreat 2:00 pm. I wanted to pay for gas at their kiosk station and the nasty young woman inside was in the phone. She finally acknowledged me after 3 minutes of standing there , as she seemed to be having a good time on the phone. She asked me " what do you want?" I wanted to pay for my gas with my card and she said you can pay at the pump and rolled her eyes. I have never experienced such bad customer service in this gas station . I was so mad I called corporate and felt compelled to write a review of this person that sent me to the pump. I also wanted to buy a beverage, but I was so enraged that I just walked away. I also called corporate in case this means nothing to that store management.

Ladies working are nice. Store was dead. Why would a company stay open on an important American…read moremilestone? Do you guys always treat your employees this way? No pharmacy available. I hope others support Americans holiday to celebrate freedom. Not even a General manage working to talk to. Joke. Only 3 stars for the ladies forced to work.

Absolutely the worst place to ever have your meds filled. they randomly decide that they are just…read moretoo busy and will divert your medication's to another Walgreens like Clinton without warning you in fact, they may call you and tell you your medicine is ready to pick up and when you leave to go pick it up. They suddenly tell you now it's in a different location. They never have anything in stock. They are never there and they will just send you wherever when they get busy. I wish there was negative stars. We would have switched a long time ago, but this is apparently the only place that my insurance covers.

Love n support! We have drove from 16th in ogden just to use…read moreroy pharmacy. Now we live in roy. I love the pharmacist and team. Fast and very friendly service. We will continue to go to Roy pharmacy. Wherever they may be.

I think the place has changed hands and the service has went down hill. I don't recognize anybody…read morethere anymore. I ordered pills on the website and didn't get a notice that they were in, so I went in and they said it needed a new prescription. So I waited a week and still received no notice that they were in, so I went back in and still no pills. I said you have had enough time so I went elsewhere and got a weeks supply and they notified me that they are ready so I will pick them up Monday. So goodbye Roy Pharmacy I have been with the old crew for fifty some years? And didn't even get to say goodbye to them?

They are really great and go above and beyond to help make sure that I am able to do my meds that…read moreare prescribed with my GJ tube

I've switched pharmacies probably three times and ended up going to West Gordon (they're so much…read morefaster.) I love that they remember my name.

Wanted to report a shoplifter, so I ask one of the employees. Sorry No English, so I go to a…read moreCashier, tell her what happened and was told that's not her job as a cashier. Go to Customer Service, I said "Oh to Hell with it" no one wants to do their job. I'm sure the Shoplifters laughed themselves all the way home! I see the Aisle for Pickles, so go down and 2 huge jars of Pickles are sitting there. No others. 3 Aisles later there's Pickles! I've never been in a produce department of a grocery store that no longer carries the ties for produce, but lo and behold this Walmart does not. I felt like I'd entered the Twilight Zone!

We went to the Syracuse WalMart auto department today at noon to have our car serviced for an oil…read morechange. We were told it would be about a 2-hour wait and we didn't mind since we had shopping that we needed to do. We returned to the auto department at 2 p.m. to check on the car. It was still sitting there waiting to be serviced. We asked how much longer, and we were told about another hour and a half. The manager approached us around 3:15 p.m. and asked what car we were waiting for, and we told him. He said because we had been waiting for almost 3.5 hours, the service would be on him. He expressed that the only way he could give us a free oil change was for us to pay for it first, and then he would reimburse us. Guess what? We didn't get a free oil change. We still had to pay for the labor. Needless to say, we were not too thrilled to have waited almost 4 hours and to be deceived by the manager. Don't tell someone the oil change is on them and that we wouldn't have to pay for anything. What also bothered us was that as we stood there waiting to pay, the manager was in the back silly, stringing the female workers. No wonder we had to wait so long. I hope no one else has to go through this and that the manager is held accountable for his actions.

I visited the store on Sunday April 26, 2026 to do Western Union to send money to my incarcerated…read morespouse. I accidentally forgot to add pertinent information and needed to cancel the western union money transfer and complete a new one the 2 women working especially the blonde was really rude and unhelpful and unprofessional I will not be returning and changing pharmacies.

What is happening with this pharmacy? Turning people away left and right. Prescriptions not ready…read morewhen promised. I dropped a RX off. Told it would be ready in an hour. Came back 90 minutes later to be told it would be ready tomorrow. I said NO. She had surgery today and may need pain meds tonight!

This place is pretty good and they normally have everything that I'm looking for. I had so far…read morenever had a problem coming here ever

This is sort of a "holding" rating as I'd frequented this place a ton many years ago and it was not…read moreanything overwhelming inside, but very ok-ish and a bit run-down looking. The outside looks revamped and I didn't have time to go inside, but, hey, fuel pumps and any Smith's that has those automatically gets at least a 3, so this could be going up, if I ever have reason to go inside again...as it is, very convenient to get to and if you like to fill up at Smith's, a pretty decent spot to do it.

I scheduled vaccines through the CVS app. I arrived for my appointment, they didn't know I was…read morecoming and didn't have the required vaccines. Said they would order them and call to confirm with me. After a week I went back to the store as a follow up. They still didn't have the vaccines, and acted offended that I was disappointed in their lack of communication. "We can't call everyone" was the comment from the pharmacist. It's now been over 2 weeks and they still don't have the vaccines, even though "they have ordered them everyday" I plan to find a different solution than CVS.

This is the worst pharmacy I've ever been apart of! I've moved around and used a lot of pharmacies,…read morenever have I seen such a poorly run pharmacy. You'll get a text notifying you that your prescription order has been placed but when you go to show up there will be countless reasons why they aren't able to fill it! Then when I express my confusion as to the text message I've received they have zero sympathy and provide no options. They almost seem annoyed that I'm confused. I am on medication where I experience withdrawals if I don't continuously take it. Their communication and customer service is horrendous. Zero sympathy that their text messages and store communication don't align. Multiple times I've showed up to pick up my prescription and they seem annoyed that I'm there when I've received a text stating my order was received. For your sake use another pharmacy!!