Don't listen. Assume you'd want certain styles. Even when you explain a fade or give numbers to cut with. Came here for over a year and it's always the same. read more

I've been here twice and got my haircut messed up by two barbers. Each time they give me an uneven and nowhere near blended fade. Second time, within the first minute of the haircut, the barber cuts my ear with his blade and doesn't even apologize as blood flows down my ear. Then, he goes on to nick my ear piercing causing it to almost fall out. They left hair all in my eyes and face, didn't even have the courtesy to brush it out. Both times, I had to go home and touch up my own haircut to even look good. I was ashamed telling my buddies I paid 40 bucks for a cut that looked like it was free. For what they think they're worth, these guys blow and you're probably better off going to Supercuts since they'd actually put time and effort into cutting your hair. read more

I went here yesterday for a haircut and had an extremely negative experience. The music playing was offensive to me with every other word being fuck or nigger. I told the barber when he asked if I had an appt. and I said no. He told me I would have to wait an hour . I replied I did not like the music and was not comfortable because of the profanity. He said it was not nigger but "nigga" and I decided to leave, shocked. I stood outside the shop stunned and he opened the door to ask if I had anything else to say. I did not say a word. he went back inside and seconds later he replied "take your Jew fro down the street to supercuts". He seemed to want a physical confrontation but I am a 71 year old man and he appeared to be in his thirties. Very hateful. I hope this review is seen by the ownership and steps made to correct this hateful behavior. read more

Fabian kills it every time one of my Favorite barbers. His eye to detail and working with my middle age hair is bomb! read more

Nope. Just gotta stay away from this place. I came here because we were in town for a mini getaway. The guys were fine. I actually enjoyed a good conversation with the barber. Price was fine. Those are the only positives. My haircut was so bad, I had to pay to get it fixed by my regular barber back home. He showed me where the barber at West Side messed up and how he managed to conceal his mess up. Perhaps that's why their schedule was wide-open on a Saturday? read more

I bring all my kids here and myself. Awesome shop, perfect cuts every time. Welcoming friendly atmosphere and always accommodating. Highly recommended. read more

Nobody at this place is ever wearing a mask. Totally unsafe and extremely unprofessional. I wouldn't trust anyone who works there to be that close to me in an enclosed environment. Big covid hazard - protect yourself, stay away. read more

Took my boy in. The displayed sign said $22 for a kid's cut. At the end he charged me $30. I argued but he was insistent so I paid. I will never go back. Ugly business practices. read more

After visiting a few of Santa Cruz's barbershops, I can definitely say this one is the best. I'm always happy with the cut from here. Mylez does the best fades. The conversation is always good too. 10/10. read more

Pretty good experience Myles cut my hair and did a good job the guys are pretty chill and fs would recommend

Haircuts are very bad no communication when cutting and un-even on both sides. Barber doesn't even talk to you awkward vibes

They may be great barbers or terrible; I wouldn't know because I had an appointment for 10AM (when they open) and no one showed up until 10:20. They confirmed I had a 10AM appointment, but that it was with someone else. "You should never book ahead with (forgot the name, Lulo maybe), who knows when he'll be in." I wasted at least an hour getting the the ship, waiting, and then getting home. Also spent $20 in Lyft rides. All just to be disrespected. If you're a friend of the barbers' I'm sure you'll have no issues here, but I'm just a guy who made an appointment. read more

All the barbers here are super talented and are extremely passionate about what they do. I highly recommend this place. :)

Been going here for two years. Started off great, but about two months ago they messed up there scheduling, And Brian had to cut my hair cause lalo dipped to burger (no big deal long as I get a cut) except they made me wait for over an hour to get a damn cut. Then today I had an appt for 2 pm show up at 2pm, and no one is there? Waited in the poring rain for about 5 min an left. Basically they will skip you if your 5min late but won't do shit if they are late as hell. Good cuts, but poor customer service. They need to take down people's number an call them if there is an issue. All in all I'd rather give my hard earned money to someone who showed me a ounce of customer appreciation. read more

Now, to preface, I have worked in customer service for many years and know that sometimes things can go wrong on both ends, but I'm generally a pretty easy customer and I always try to give folks the benefit of the doubt. I remember hearing good things about this place when it was still Johnny's. Thought I'd give it a shot - turns out it was arguably one of the worst experiences I've had with a barber. The barber left/stopped twice in the middle of my cut to make sure he wasn't getting a ticket on his car, and then to have a rather lengthy conversation with a walk - in. I specifically told him I wanted to keep the length on top but to shape the sides. I walked out with super short cut - but it's probably because he was too busy watching the World Cup, scissors in hand, taking inches off my hair. I won't go into detail about the incredibly misogynistic, gossipy, sailor mouthed conversation amongst staff. To top it off, a cash only business that doesn't have change for a 20? I suppose I wouldn't have needed change if hadn't left a tip out of courtesy. I guess I understand now why people will break their wallet for a clean cut and good service. Westside Barbershop, take some pride in your work - Also, see ya! read more

Been coming here for 3 years, getting cut by Taylor. Always left happy. After Taylor left, I made an appointment with Sky and was 10 minutes late, to which he said I'm too and that he's all booked despite the shop being completely empty and him previously saying on the phone that he has openings 30 minutes after mine. He didn't even look up from his phone or get up off his chair when he spoke to me. I really enjoyed coming here, but this disrespectful attitude convinced me to go somewhere else from now on. read more

Great barbershop. I've been going to this barbershop ever since it was Johnny's and now the new management West Side Barbershop. All the barbers are great, they provide excellent service, great conversations, and chill atmosphere. Lalo has always cut my hair, but the other barbers are just as skillful. They don't rush to just get you out of there. They take their time to make sure your haircut is to your liking. read more

Legit. Good dudes, surfing on TV. They are cash only but have an ATM inside that is relatively inexpensive.

This place wasted my entire morning because they messed up their scheduling. Had an appointment scheduled for 10:30am on Thursday (today). Drove down from Los Gatos for the haircut (30 minute drive) and arrived at 10:30am to see four guys occupying all four of the barber chairs and another three guys waiting. All four of us waiting had appointments for 10:30am and all four of us waited until at least 10:55am, at which point one of the guys working there finally asked me for my name, checked the books, and then realized they'd put me down for Friday somehow. There's no way I would have scheduled for Friday as I have work that day. So, not only are they running a half hour late, but they expect me to either come back again tomorrow or continue waiting until a chair is free - which at this rate could be another 1-2 hours, who knows, when I've already waisted an hour of my day with this place. By now, another two customers have walked in; so there are four guys filling all four barber chairs and six guys waiting 'in front of me'. Guy who asked me my name and checked the book apologized and offered me half off ($11 savings) if I continued to wait. No. I don't have time for that, that's why people schedule appointments in the first place. read more

Four times now, two cuts. Why 2 for 4? 'Cause Johnny's could never fit me in. Three chairs, one costumer, "Later Dude" they said. "Make an appointment next month." Nah, Ramona will takee me right now, and you know it FartBlossom. Then came Lalo, Johnny got the boot, and it's kickass, old school barber cuts the right way: right now with no feminizi salon gizz. Fook yeah, Lalo rocks! read more

I find the barbers in this establishment always in good spirits and willing to undertake the requested hair style - conventional or not. The haircuts are reasonably priced and though i'm a newcomer, I've seen them work on various styles like fades, tapers, and even designs. Some of the conversations in this place are a bit risqué but whatever, it's a barber shop not a church. I find the topics entertaining and merely a distraction from your average day-to-day encounter with a stranger. If we can't talk freely to our barber then what's the point right? It's like free therapy. One barber kept quoting a 1990's Benjamin Pratt gangster movie which I thought was kind of odd given the great detail in his quotes...nonetheless, I plan on coming back. Overall, I am very satisfied with the work they do. Give them a shot - They wont "cut" corners! NOTE: Cash-Only but they do have an ATM inside ($2 fee from ATM) read more

The guy with short hair seemed cool judging by his haircuts. The guy with the beard cut my hair and messed up my beard.

These guys are good. I wish I'd caught my barber's name. Front chair. My man hooked it up. I recommend 5 stars for sure. I'll definitely go back. read more

West Side Barber Shop - Barbers Near Me - Santa Cruz, California

Walked in at 2:30pm and made and appointment for 5pm the same day. Came back at 4:55pm, waited around for 15 minutes only to be told that the guy who was supposed to cut my hair had already left. The guy there told me if I came back at 9am the next day he'd give me a free cut. I came back at 9am the following day and waited around for another 15 minutes. They were fully closed, no one there. They don't even open until 10am. Avoid these a**holes like the plague. read more

After calling ahead of time and making an appointment with this place , we showed up at the designated time only to walk up to a locked door. The lights were on and you could tell people had been there, but no sign indicating he would be back or anything! My grandson and I waited 15 minutes past our appointment time as well as another guy and his Son. We finally left. Very disappointed. Not a way to run a business. read more

Great hair cuts but terrible customer service. They don't need your business and don't care about you. They won't be able to have you when you want, and nope, tomorrow neither. Be 2 minutes late and your appointment is gone. read more

Had a reservation, after an hour and 15 mins waiting I decided to leave. There was still one person ahead of me.

West Side is definitely the best place to get a real cut in Santa Cruz. Unlike other shops in the area, the guys here take their time to make sure you're getting a premium hair cut. Johnny's my main barber, and it's clear he's been cutting hair for years. Lalo and Jose also do excellent work! These guys are pro's with the straight razor, you definitely get your moneys worth. There are some scathing reviews regarding the new management; it's inevitable you can't make everyone happy, since we all different- especially in Santa Cruz. I go in for a lineup or cut every few weeks and I have not once seen a dissatisfied customer. These guys create a relaxing and friendly atmosphere, and the music is always on point. If you asked for a good haircut in Santa Cruz, your choices would be West Side Barbershop, going over to San Jose, or out to Gilroy. These guys are that good. read more

Made an appointment a couple days back. When i showed up, they werent even open. Came back 30 min later and was told that even though i made an appointment i would have to wait for a cut. I was on a very tight schedule and could not afford to wait. Checked this place out because all my friends raved about it. First and last time I ever try and give them my business. Would not recommend to anyone, unless your time does not mean anything to you read more

I'm a woman who enjoys "men's" haircuts. I'm always concerned that barbershops have been male bastions. Well this place seems to be that. While I was trying to negotiate an appointment, the man was rude and all but hung up on me, saying that maybe I should find somewhere else. Is this misogyny at work? This behavior has no place in this day and age. read more

I loved this place when it was Johnny's and Johnny would cut my hair. I went in after the transition of ownership and received the worst haircut experience of my life. Lalo seemed completely disinterested in paying attention to the cut. It was a poor haircut he did in 10 minutes. He charged me more than the sign said the cut costs and worst of all he didnt clean me up, he left hair all over me. It felt almost personal; like he didn't like me. And the experience felt gross. Its a "sceney" kind of place, so if you care about pretending you're cool more than you care about a genuinely friendly place and a good haircut, then maybe this is your place. Lastly, I question why women are rating this place. They do men's cuts. I am assuming these women are friends with the owner/staff. I rarely give yelp reviews, and having worked in restaurants where people could be unfairly scathing, I take this seriously. My experience was truly horrendous and barely earns the one star. read more

Multiple tries with this barber shop, multiple scheduling mistakes. Absolutely not worth going to, they make no apologies about poor customer experiences. read more

Went here a little while back, and i had an all around bad experience. The haircut i received was not what i asked for. I asked for a mid fad, and he pushed it up quiet a bit. Cut my hair too much on the top, and butchered my hair line. read more

It had a better vibe when it was Johnny's. However I gave it another chance because Lalo did a good job with my hair the couple times I visited. I was shocked at how distant and weird they were to me as a customer. They talked about their personal lives the whole time and completely ignored me. Protip: never make your customers feel like they don't belong in your barbershop. He still did a decent job with my hair so I'll give three stars but not worth the bad vibes I got. Finding another barber in town. read more

Things seem to be back on track and running well. The guys (Johnny, Lalo, and Taylor) are on time, the phone is being answered and the hair cuts are just fine. This place has always been everything that I wanted from the barbershop. I think they had a rough few months figuring out their business model. Today I got exactly what I needed - the perfect haircut. read more

i will never go anywhere else, Frankie/Stormy gives the best vintage haircuts in Seattle and she will always have time to chat about the good old days of the music scene in Seattle or even her LA days. always entertaining, never boring. i am in every 3-4 weeks to keep the cut looking good an crisp. this place is for all of you who want that great pompadour or that MadMen era classic cut. i habe been going here for over ten years, no matter where i live in Seattle i am always back. read more

Awesome shop with top notch staff. These guys know what they're doing. I'd never been to a real barbershop before and west side blew me away. Best haircut I've had in years and Taylor did it all while making non-superficial conversation. What a concept! Ill never go to super cuts again. read more

Made an appointment a week ago 7 whole days and needed a cut really bad on this day. The guy was a jerk about it and blamed it on the "other guys" huge waste of time!! read more

I've been going to this barber shop for over a year and I live about 40 mins away. Today for the very first time I was late for 8 mins and the barber told me he is going to half ass my haircut and cut me short. I asked him to please do his best. He was so rude and didn't give me a choice on my cut. He mentioned that he is sick and tired of people being late!!! I guess he forgets when we wait for him and he is late. Last time I had to wait 20 mins for one of the barber since he went to get food right before my cut and I still gave him a generous tip. Very disappointed!!! He didn't even showed me the back of my hair with a mirror and asked me to leave the chair as soon as he was done. Not to mention that the entire time he was talking to the other barber and ignored everything I asked. To be fair my hair cut was good and he did a good job. read more

These guys keep you looking sharp. Doesn't matter who's cutting your hair (Johnny, Lalo, Mike...) they do a good job. They hooked my son (6 yo) and I up quite a few times and they always do an awesome job. Keep up the good work guys read more