I called 6 minutes before close on a Sunday- very Pregnant, and desperate for a new wiper blade in…read morethe rain! My wiper blade just fell apart while leaving a birthday party in town. The two gentlemen working had a full set of wiper blades waiting for me at check out AND installed them in the rain for me!!! LIFE SAVERS!

I took my Jeep in for service, and they went above and beyond. They not only listened when I…read moreexplained the problem, and what I thought was wrong (this never happens anywhere else) but they took the time to explain what they diagnosed, and why it was very similar to what I was suspecting. They needed to keep my Jeep overnight, and arranged a ride home for me within minutes. The next day my Jeep was ready on time, and they even took extra steps (again, never happens anywhere else) to ensure I wouldn't be experiencing any issues anytime soon. I'm completely appreciative of the amazing service I received.

Go elsewhere to get service on your vehicles. There's not enough space here to list everything,…read moreincompetence x 10. Price, timing, quality of work performed! Not good!

They locked their doors at least 10 minutes early. It was raining, my wiper blade busted, and I'm 8…read moremonths pregnant. I couldn't see to drive. They were the closet shop to me and ignored me when I tried the door. Very disappointed.

Fabulous customer service! The folks here are friendly, helpful and knowledgeable. We stopped by…read morehere with car troubles on the road to a family vacation and it was reassuring to see such good people in a foreign place. This shop deserves your patronage.

the boys at Tommy's treated me right. They did a wonderful job with my BBC..I totally recommend…read morethem to anyone needing engine work.

No stars! Im an old retired GM Mechanic. You can't BS me about any kind of repair especially the…read morelight trucks. On Nov 19 as scheduled I brought my 2021 Trail Boss with a check engine light on for service. On December 13 I finally got the truck back. Only lacking 2 days being a Month! The truck has 23104 miles on it now and am crossing my fingers I don't need anything else other than an oil change! Terribly disappointed with the way I was treated by the employees of Payne Chevrolet they have lost my trust. Have purchased many new vehicles in my 75 plus years and not once have I ever experienced such issues like this! Kenneth Lyles-Springfield Tennessee

Purchased a vehicle from them, fell for the "lifetime power train warranty" however when I needed…read moreto use it it couldn't be honored based on a technicality. Engine oil had to be changed every 5k miles instead of going by General Motors service guide. So they did not handle a transmission failure over an engine oil change. Furthermore, while working through this issue I was talked to as if I'm a child by their finance manager who told me how thankful I should be that they're willing to even consider paying for any part of this repair and how I need to be more responsible, this and that. Using condescending phrases and tone to make me feel as if I owe her and that I'm clearly irresponsible and she needs to educate me on how to handle myself. Basically scolding me and teaching me a lesson, as a 38 year old successful and professional man with a resume that would make her embarrassed had she known exactly who I am and what I do. I was completely disrespected and frankly I'm embarrassed for her and the business she represents. I called the general manager afterward and explained the situation to him, he assured me he'd take care of it. When I went there in person I attempted to have a professional conversation about my experience with said person, who immediately started yelling to get out of her office and started yelling for help. Saying she didn't say anything cross to me and she doesn't have to put up with me (Clearly she had not been spoken to about this by the manager as previously mentioned). While maintaining my position and composure, I waited for her and whoever she felt like she needed to return and continued to explain how I am a customer and I'm not satisfied with my experience and that I am absolutely within my rights to have this conversation with them or anyone they feel needs to be involved. I explained I'm calm and professional, and I don't have to be dismissed just because this person doesn't think she had to own her shortcomings. In conclusion, My experience was extremely disappointing and I can't suggest anyone do business with them. It's unfortunate that people must fight for basic respect as a paying customer.

Great and fast service. It took 5 minutes for a plug and they were done. I will definitely use…read morethem again.

Best experience at a repair shop in a long time. Dropped off my 2015 Sienna for new brake pads…read morethis morning and was completely impressed with the friendly and prompt service. It only took about 30 minutes and everything was done...all four wheels with new brake pads! On top of that, it was a very reasonable charge for the service. I am pleased!

I found ATR a couple of years ago when my Ford Focus was having transmission problems. Tracy…read moreLangston Ford charged me a $99 diagnostic to tell me they'd have to do a more extensive diagnostic to figure out what was wrong. Frustrated, I took the car to ATR who diagnosed it as a bad computer very quickly. They also realized that my car was under a computer warranty and got me a new computer and fixed my car for free. Most recently, I took my Ford Edge to them to have my wiper switch and door latch replaced, and the work came in $300 cheaper than quoted. The car developed brake issues immediately afterwards, but they took it right in and fixed it, and although I was still having fluttering after a few days, they took it back in and fixed it free of charge. This place is absolutely fantastic, and I recommend it to everyone that needs work done.

I have been bringing my 2004 Ford F150 to them for years. Never felt over charged and the work is…read moredone right. Yes, they may be a little slower than other mechanics, but I would rather have slow and accurate than fast and sloppy. They have bent over backwards to make me happy and do not try to stick me with additional charges. When another reviewer complains about paying for a diagnosis, remember that a doctor will still charge you for an office visit and their time even if you do not have the medical procedure done. I will continue to do business with Springfield Auto & Transmission Repair as long as I live in Robertson County... I trust them.

One of the worst speedways there is in North Nashville. Somebody needs to teach the person making…read morethe sandwiches how to make a sandwich and how to use the toaster oven. What a waste of money will never use this location again for sure.

Good selection, better than most convenience stores in the area. Staff was warm and friendly, I…read morewould definitely return in the future.

Amazing! Great people, answers all of my questions. Very quick service, accepted my walk in. Was…read moreout in 30 minutes.

Walked in with no appointment, I needed wheels changed out they said they got it and they did so…read morepromptly. Highly recommend for auto/tire needs !