Arrived about 10 minutes prior to opening. Waiting room was already full of people who apparently…read moreknew something that I didn't know about what time the business really opened. Asked if I could get an oil change done. Was told they could not get to me today And service manager pointed to a stack of work orders and car keys that had already been logged in for oil changes. Asked if I could schedule an appointment for sometime next week and was told they only do first come first served and do not make appointments. He said That they had tried appointments and it didn't work. My guess is that it worked fine for their customers, but didn't work for them so they chose to go with their convenience rather than their customers convenience. By the way, if you don't actually open at the time posted phow the hell is the customer supposed to know when he has to get there to get an oil changed done? Long story short, found someplace else that could do the job and was at least somewhat interested in my convenience. Will continue to use that company and to recommend it. Do not recommend this place unless you want to arrive the night before and spend the night in their parking lot so you can be at the front of the line when they open, whatever time that may be.

We have taken all of our vehicles here for new tires or tire repair. They put tires on raised…read moretrucks, motorhomes along with our other standard vehicles. They fixed a tire we had a blow out on with a tire we already had. They rotated our tires for free since we bought them there. Very busy place, so you can wait in the lobby while they work on your vehicle, but they need to update their lobby TV and stock their vending machines. Friendly staff. I would recommend this place.

They fixed my baby faster than I had hoped and did a wonderfully job. The rates were good and the…read morestaff was so kind. I will definitely be back if any more repairs are needed.

Very professional, knowledgeable and friendly. My check engine light came on when I was driving to…read morework. I turned around and looked online for a auto shop close to me and Brant Jones came up. I drove there and explained my issue. The looked at my truck, explained what the issue was, how long it would take and how much it would cost. The fixed it promptly and it runs great. I would highly recommend this shop. David, the manager, is awesome!

Traveling from Arizona to Ohio, I noticed one of my tires was getting low on air. I stopped by…read moreReiselman GMC and asked if they could help me out. They took care of it right away and aired up the tire at no charge. Everyone was friendly and professional, and the General Manager was especially nice. It's refreshing to find a business willing to help a traveler without expecting anything in return. Great customer service and good people. Thanks for helping me get safely back on the road.

I originally left this dealership a 5-star review after buying my vehicle, but after my experience…read morewith the extended warranty they sold me, I can no longer recommend them. I paid nearly **$5,000** for what I believed would provide meaningful protection if something major went wrong. Instead, when I actually needed to use it for a mechanical issue, I found myself dealing with a warranty company that has been an absolute nightmare. The claims process has been frustrating, communication has been poor, and getting answers has felt like a constant battle. After doing my own research, I was extremely concerned by the warranty company's reputation and the number of consumer complaints. Had I known that before purchasing, I never would have agreed to buy the warranty. For nearly $5,000, I expected a company that would stand behind its customers--not one that makes it so difficult to obtain the benefits I paid for. My biggest disappointment is that this warranty was sold through the dealership. I trusted their recommendation and expected them to offer products that provide real value to their customers. Instead, I feel like I paid thousands of dollars for coverage that has been far less helpful than I was led to expect. If you're buying a vehicle here, read every word of the warranty contract, ask detailed questions about what is and isn't covered, and research the warranty company yourself before signing anything. I wish I had. The dealership has yet to reach out to me regarding this matter. Beware!!

Amazing! Great people, answers all of my questions. Very quick service, accepted my walk in. Was…read moreout in 30 minutes.

Walked in with no appointment, I needed wheels changed out they said they got it and they did so…read morepromptly. Highly recommend for auto/tire needs !

Gus Sr and gus Jr and their crew are the greatest..so nice and helpful. Would recommend them to…read moreanybody Bought an suv from them and it runs like a top..if I ever need another vehicle I will check with them first and they also have a body shop..if they work on your car you know it will be right..great people..even the people that work for them Precision Auto Sales and Service are the best

Dropped my truck off to get the A/C repaired. Called 5 days after it had been dropped off and it…read morehad not even been looked at. I understand if a shop is busy but don't make appointments to have a vehicle looked at if it's not going to be seen. After $400 for a rental for my truck to sit I'll be taking it somewhere else.

I had an appointment Monday June 13 at 8:00 AM Car was not ready till end of Next day. They…read morecharged 270.00 to put on A 52. 00 sensor. The next day Battery light was on . The car stopped two doors down and they wouldn't come to even give a boost. HORRIBLE customer service. Total bill was 448. O0.. They charged me 95.00 for a diagnostic test. They said no problem. Next day Battery light came on and I now have to get a Alternator. Another 400.00. They are SLOW,. UNPROFESSIONAL,RUDE. And OVERPRICED. !!! No CHRISTIAN Values and HORRIBLE customer service. Do not take your vehicle here. CROOkS. The deserve -0

They went the extra mile for sure! Love these guys and won't go see anyone else in town if they…read morecan do it. Honest, helpful and pleasant is a tough combo to find sometimes. Car runs great. They also helped me with some details about my car I didn't know about and saved me money!!! Woohoo! *blows a kiss to all the people working for this company. Special shoutout to Toby, a super guy!

These guys always are always friendly and eager to help me asap. They are the best option for an…read moreoil change or tire repair in Springfield. Steve and Brendan are always easy to work with. Prices don't break the bank either. If you need simple maintenance done or a new set of tires, give these guys a try.