This maternity office is simply amazing! Dr. Kirsty Sloper and every single one of the staff that…read morework at the office that I have had contact with are very kind, caring and efficient. I have been coming to this clinic for my second pregnancy and I have nothing but good things to say. Every time I have went in I have been welcomed with a smile and then reassured by Dr. Sloper. Wait times can be a little long sometimes spanning anywhere from 45 minutes to an hour but it's worth the wait because the care and attention I've received thus far is worth it. I hope to come see this office for my future pregnancies. Thank you for all your hardwork Rockyview team, I greatly appreciate it.

Service: 5/5 Bedside Manner: 5/5…read moreParking: 4/5 Location: 5/5 Located just off the intersection of Glenmore Tr. and Elbow Dr., its very easy to find this place. Parking can be a little tight as the lot is small and pay parking only but its well worth it. The doctors here are embedded within the maternity ward of the Rockyview hospital so someone from this clinic is always on call/rotation at the hospital itself. They treat you really well and give you the peace of mind that you need.

It's very worst service I can say, as my son was suffering from nose bleeding since fro one whole…read moreday he lost to much blood and how old he is just 2 yrs old but dr says it's normal don't worry as a mother I can't see that much blood. But the ER dr says it doesn't seem like he lost blood so now dr wants to see my son again when is lost to much blood and not now. That is ridiculous.

Very clean very nice staff and doctors and all of the above food. Is it a bit expensive? The Tims…read moreis 24 hours there a Starbucks on the third floor stayed for a week the patient food is pretty good

Had an amazing Doctor here, but he left the experience went down hill. Went for knee pain, he…read morebasically convinced me to NOT ask for an MRI, several months later go in for same problem and he reads from HIS notes that I REFUSED an MRI. Claim ends up thru WCB, after literally months of back and forth trying to get them to simply give the file to WCB I find out that in my file he had written down the wrong knee having issues! Apparently they can't accept email, everything has to be by fax?! They said they never got faxes, never got letters, even after I could confirm that they did. Go get the MRI, I call them a week later to ask if they got it... they tell me no, but the doctor will call me right after they get it... the next day WCB calls they got it on the Friday before and have already had a doctor write a report. I give Excel 3 more days, I call and they lie to me saying they only got the MRI yesterday! Doctor still hasn't called. It's not just a single doctor, it seems they have their front staff lying to clients and very hard to work with. I emailed them asking if they would take a complaint before I posted this.... they haven't bother to respond.

Can't recommend at all…read more I made an appointment to have a back injury examined. I arrived early, yet waited an hour AFTER my scheduled appointment time had passed before my name was called. Then I'm taken back to one of the patients' rooms and have to wait another 30 minutes before the dr. comes in. After explaining my issue and history with back problems, and how I've never had any sort of scan performed to get a deeper understanding of what might be the cause, I'm told to take muscle relaxants, watch physio videos on YouTube, and wait to see what happens. Wow, I should've been a doctor... Even after confirming my name when he walked in, the dr mistakenly pulls up another patient's information on his computer and is glancing at that throughout the visit, mentioning how I've been on another medication previously for pain (which is not correct because he's not looking at my file). All this is realized as I'm walking to the pharmacy afterwards however, as I was ultimately handed a prescription with someone else's name and insurance info on it. So, I've just been told about another patient's personal medical history with pain meds and have the ability to use his name and insurance to get a prescription... By this point the dr had already began assisting another patient, so I'm told by staff to wait AGAIN until he's finished so the prescription can be corrected!! Brilliant. Decided I had enough of my time wasted and walked out. Stunned by the mismanagement and inefficiency of this clinic.

horrible experience. been told we're were "next" in line for a doctor for the last 4 hours. Don't…read morewaist your time at this location. been waiting over 8 hours and counting. complete joke of an ER. less than 10 people in the waiting room and over 8 hours of waiting. Update: been over 10 hours, finally got a bed to go over blood work and we can leave, been waiting for another 2 hours in the said bed.

This is a horrible place. the staff's attitude is bad. I'm 38 weeks in pregnancy. my daughter is…read moresick. I waited here for 5 hours already entry in the room. Still waiting for doctor to come. Nobody is checking on us. I started irregular comtractions due to long hours of waiting here. When I as them how long does it take for the doctor to come. Their attitude is gross and impatient. Seriously don't was your time in this hospital.

Great clinic. Staff are friendly and efficient. Dr. Yu is thorough and takes the time to explain…read morewhat is necessary. Received a referral right away. We will definitely be back! Dr. Chang and Dr.Jiang are also amazing doctors, we have received excellent service by everyone at the clinic, the doctors all work together to make your visit as efficient as possible so you do not have to come back multiple times; much appreciated!

Worst experience at this clinic with Dr. Cheung!!! Do not recommend…read more SIMPLY THE WORST!!! Have been a patient with Dr. Cheung for over 10 years, but today I decided to get a new family doc! I just had enough of their horrible service! Their receptionist and their way of running their clinic is the WORST. The receptionists are super rude, very unprofessional and don't care about their clients at all! I have routine blood work every 3 months for my specialist, and they ask me to get the req from Dr. Cheung every single time. They don't a standing order. Why? Because they can't get money from government if they don't see you. They also give you a time frame to go review your lab results, and demand you to book appointment. Recently I lost my req and phoned them today to ask if they can fax it to the lab. The receptionist demanded me to go see doc to get a new req. Explained to them that I live far and can't go to their clinic anytime soon. They did not seem to care. Talked to 2 different receptionist and both started talking in Mandarin (most of the staff speak in Chinese), then all in a sudden they accused me for not speaking English and "this is Canada" and I am suppose to speak English to them. What a surprise?! Dr. Cheung has been speaking Mandarin to us for the past 10 years!!! I guess that means Dr Cheung is not a very professional doc, by their standard, since he is speaking Mandarin after all. Racist? but the receptionist is Chinese as well! We asked her name, but she said we need to book an appointment for that! Not professional at all. They care more about money, and definitely not their patients! Do NOT GO THEIR CLINIC!

Have been seeing DrLauf for the last 8 months and I wish I had found someone like him sooner…read more highly recommend seeing him. as for the rest of the clinic I can't speak for that!

I cannot express enough gratitude for Dr. Andersson and the level of care he provides. He is the…read moremost thorough doctor I have ever encountered, always taking the time to address our concerns, ask the right questions, and ensure we leave his office confident in our health. He is not just a family doctor--he is a diagnostician masquerading as one. My family has been seeing Dr. Andersson since I was pregnant with my first son, and over the years, his care has been second to none. We have experience with doctors in Europe, and among our family friends in Calgary, one owns a family practice and another works in the hospital emergency department--yet we trust Dr. Andersson with our health above all others. His ability to truly see his patients, listen carefully, and perform thorough checkups is unmatched. His bedside manner is exceptional; he has a gift for making my teenage sons feel comfortable and reassured, and he always takes our concerns seriously. But while all of this has become what we expect from him, it's not why I'm leaving this review. I genuinely believe Dr. Andersson has saved my father's life. After my father suffered a stroke, he spent several days at Foothills Hospital, underwent surgery (stent), and was discharged with no further follow-up. Given that Foothills is known as one of the best hospitals for heart and stroke care, we assumed everything had been addressed. But when I took my father to Dr. Andersson for a follow-up, he immediately picked up on something no one else had. With his usual thoroughness and kindness, he took my father's blood pressure, listened carefully, and without hesitation referred him to Total Cardiology. That's when we learned my father has a bicuspid aortic valve that needs to be addressed--something the hospital had completely ignored or overlooked. And if that weren't enough, Dr. Andersson personally called us after hours to make sure we understood what was happening. He told us, "Listen, they found some things, so they are skipping the middle man--meaning me--and referring him straight to a cardiologist. Make sure you answer the phone when they call, and don't worry, this is all for the best." The fact that he caught what Foothills missed and took immediate action is something I will never forget. Dr. Andersson isn't just a doctor--he is a rare find, a one-in-a-million physician who genuinely cares, is astonishingly competent, and goes above and beyond for his patients. I truly feel sorry for anyone in Calgary who doesn't have him as their family doctor because, as far as I'm concerned, he's irreplaceable. And as for my family? We owe him more than words can express. We are certain he just extended my father's life, and to us, that is priceless.

I was a bit apprehensive about coming here based on the previous reviews, but it's near my house so…read moreI decided to give it a chance. When I arrived, I was greeted warmly by a receptionist. There were a few others in the waiting room ahead of me but I was told that the wait would be about 45 minutes which isn't too bad for a walk-in. Sure enough, I was in and out pretty much 45 minutes later! Everyone I encountered was friendly and polite. The doctor seemed like he was in a bit of a rush (I didn't get his name and he wasn't wearing a name tag) but he was thorough and quick in examining me. He provided some treatment and we discussed it a bit and then I was on my way again. Overall, pleasant experience (other than me being sick in the first place).

With a young child and myself working in childcare I think it would be safe to say that me and my…read morefamily have visited our share of medical facilities in the city in a short time frame. Just want to say this clinic is the worst walk in clinic I have ever experienced in the province or any other. Wait times are ludicrous(the emergency room wait is shorter on average.) Every single time any of us goes there we leave wondering why the hell we bothered?? The reception staff are all some if the rudest women I have ever encountered and really should not be working with patients in any way. Very insensitive and just mean spirited people. All the doctors are the laziest people I have ever met, but Dr. Collette takes the cake. Barely utters a word when he walks in. Doesn't bother to listen to anything you say and makes you feel like an idiot who has nothing wrong with you (whem any other MD says otherwise) or diagnoses the wrong thing because he rushes to throw drugs at you so he can go and sit in the back for 5 hours until he wanders into the next room to screw up his next patient. So unless every other medical centre in Canada is closed, save yourself 4 useless hours of your life and go anywhere else!

Have been to this clinic for the last year. They are very friendly. They are very helpful. I have…read morenever had an issue at all. If you can't get them on the phone leave a message and they get back to you when they can which is usually around the same time of day or the latest the next day. They diagnosed me with what I thought I had when no other doctor would. And they referred me to someone really great too to do what needs to be done. Highly recommend them 100%

Reviews are true. Getting someone on the phone is close to impossible. You need to call at least 20…read moretimes and hope that someone will pick up. It's the most ridiculous thing ever considering that they DO have a receptionist. They absolutely never ever return any voicemail. I saw Dr. Sue during most of my pregnancy. She is a very compassionate professional but I somehow felt less cared for than at Riley maternity clinic. She was also supposed to call to check on me after the delivery and never did. I know they get very busy but unsure why they would tell you that if they simply don't call. That clinic sounds a little like a walk-in clinic where they are very professional when you are there but forget about you the moment you leave the clinic. They also tell you that you can call or send them an email with any question you may have but won't ever pick up or respond to emails... I'll say go with Riley's instead.