Painting is a hard thing to do. Especially picking the colour and making it right…read more The people here make it easy and fun in getting the colours picked for any project. Only thing this store closes early during the week. So get there early.

This place is great. They have a wide selection of paint as well as a well curated selection of…read morewallpapers. The staff are great, friendly but they also let you peruse. They also do window coverings, so if you are looking to do a whole room with some wallpaper, some paint and maybe some blinds, then it's a one stop shop.

I once went in and said, This is my problem. What's the piece of hardware I need? A staff member…read morespent the time necessary to find me what I needed, for a sale of something like seventy-five cents. And not that long ago, the staff member was a young woman. First time. I remarked on it, and she said, "Fourth generation." I trust this store. BTW it shows up in one of Stuart Maclean's Vinyl Cafe stories.

Three days ago I visited the Home Hardware website and found the item I needed (a type of vacuum…read morefilter), but the website doesn't allow online purchasing and doesn't show me which location carries any of the items listed. I opted to visit the nearest location to me, and when I arrived a man took me to the area where they carried different types of filters. When I mentioned I needed the specific filter I'd found on their site, he simply said "You can't expect us to carry everything our website lists!" Fair enough, I thought, but how do I get the item then? I wanted to support this little local Canadian company over the big American guys, so I asked how I'd find the item; could we see if they carried it elsewhere? "No" he said, "We don't carry it. I don't know what to tell you." I left the store. I was frustrated certainly. This system seemed terribly flawed, and with each Home Hardware branch being independently owned, there seems no central governing body to ensure this type of glib service doesn't occur. Today I went back to that same store. I didn't want to give up hope on my locally owned Home Hardware store. After all, as far as I knew it was only the one bad seed! :) When I arrived at the store, the gentleman assisting me was initially somewhat helpful. He took me through the types of paint I was looking for and helped me pick out the right one. As he was mixing the colour I selected I told him about my visit 3 days earlier. He seemed totally uninterested. He said nothing at all initially. I told him I wanted to support the store but that the central online system seemed flawed. He replied, "Nothing I say will make a difference" and grabbed my things, walking past me to the front counter. He was brisk; wanted to simply get rid of me I suppose. I asked his name, and he told me "Marty." He then said he was the owner. I nearly fell over. I asked, "Shouldn't you take more of a vested interest in this?" Perhaps I caught him on the wrong day, because he actually began yelling: "What the F do you want me to do lady? What the F are you expecting?" I nearly fell over. As he continued to scream, I stepped backwards toward the exit. I began walking away from the store, a bit shaken. Moments later Marty was chasing me down the street! Amidst neighboring retailers and shoppers, he was screaming "F-U Bitch!" again and again. He continued to chase me until I threatened to call for help, and only then did he return to his store, angry that I didn't purchase the can of paint despite his temper tantrum. (Marty should've waited until after my purchase to lose his marbles.) The really sad addition to this story is that the young gent behind the counter didn't even seem shocked. As the owner screamed, the young man simply processed the small can of paint as if nothing was happening around him. I called head office, but as I suspected, since the locations are privately owned there is no one to govern the behavior or set a standard for how each retailer operates. Marty can do whatever he wants, and I apparently have to accept being yelled at and chased down the block.

Had a really great experience here ! I had to deal with the inconvenience of having bought the…read morewrong colour, and Frank was very helpful. Thanks for making that as easy as can be !

Disappointed in the service. A friend recommended I check this place out as, I was told they carry…read morehigh quality paint, and will be very helpful in advising what colour and brand of paint to buy. Unfortunately they were not helpful or interested in helping at all, shrugged their shoulders at any question I had, and was actually kinda rude.

Huge thank you to Antonella who spent so much time helping us get our blinds just right. It was a…read morebig purchase and we didn't know where to begin, but her patience, professionalism and expertise made the entire process flawless.

The customer service at this location is absolutely amazing. I was a bit nervous to purchase…read moreHunter Douglas blinds from them as there were no online reviews about that part of their business, but I'm so happy to have trusted them. The whole experience was seamless from start to finish. Each interaction with an employee or the owner was pleasant and they genuinely seemed to care about gaining my business even though my order was a relatively small one. The owner did the measurements and patiently answered all my mamy questions at the meeting and afterwards over email. The installer was quick, clean, knowledgeable and friendly. The product came in quickly and the quote was competitive. The finished product looks great and works well so far. Overall one of the most pleasant home improvement transactions I've had. I wouldn't hesitate to recommend them or use them again.

I had an issue that required assistance and Ansa the manager went far beyond what I would…read morenormally expect in helping me resolve it. She was highly professional , knowledgeable and I truly appreciated her willingness to go that "extra mile"

I had an extremely bad experience at Canadian Tire at 175 vetiver dr Etobicoke, I waited over 15…read moreminutes to return an item, only to be given conflicting answers, even though my receipt clearly stated that I could receive a refund or exchange. The manager was rude, sarcastic, and completely unprofessional. He first agreed to let me exchange the item, but after I returned with the replacement, he changed his mind and refused. This was unacceptable and felt very disrespectful. As I was leaving, other customers told me that this location is known for having the worst customer service. I am visiting the area, and after this experience, I strongly recommend shopping elsewhere. I would rather spend my money at Amazon or Walmart, where I expect much better service. I strongly urge Canadian Tire Head Office to investigate this location and take action. This was one of the worst customer service experiences I have ever had.

DO NOT USE DELIVERY SERVICE. They give you a 3 day window,…read moretell you that you'll get a call the night before and then again 30 minutes before delivery. They delivered on a different date and no phone calls. Horrible customer service.

This Home Depot was the only one that had the special coat hangers that we wanted in stock so we…read morehad to make the trip to this one. I placed an order online for pickup. They offer in-store pickup at the customer service desk or curbside. They give you instructions in the confirmation email so you know where to go. This location has a whole lot for itself so there's tons of parking. There are shopping cart corrals throughout the parking lot as well for your convenience. If you're looking for a bite there is a Subway built into it although there are a lot of fast food options nearby as well. The employees here are super nice. There was a door greeter that maybe was there to check if people had masks on. There was a sanitizer station by them. I pulled out my phone to look for some items and they immediately asked us what we were looking for to offer assistance. Luckily we had the aisle and bay number of the product in question so he pointed us in that direction. Maybe I just haven't been to a Home Depot in a super long time but it is really convenient to look for something online, get the aisle and bay number, and find it in store. The bay numbers are prominently listed in each aisle. I swear I've never noticed it before but it's awesome. As for the online pickup, I was a little silly and left all my cards at home since I wasn't driving or paying that day. Don't forget to bring your ID and the card you paid with!! They need that in order to confirm your order. The rep that was helping us was able to work it out for us since I was with my dad (same address) and I had already paid online. This Home Depot location was definitely out of the way for us so it would have been a real pain to come back. The product was already in this location so they didn't have to run to the back and get it or anything. Some other interesting things that I saw were all the different plants they had. There are mini sweet pepper plants that have fruits, rosemary bushes cut like Christmas trees, and a lot of really pretty poinsettias. I wound up getting one of the latter. They were $10 for a large plant with a real pot. A successful visit overall!

I have been using them for years. Last year I had trouble getting just the right shade of green,…read moremixing colours at home until I got what I needed. I took it in to Cooks and asked if they could create that colour for me. They did. Perfect match. They track what I have ordered before so that I can repeat and are always full of good advice.

This is a great store with very experienced staff that can give expert advice on all painting…read moreapplications and have top quality products. Cheaper wall paint can be purchased anywhere. That's not the focus of what they sell. They have a good selection of mid to top quality paint products and finishes and also wallpapers, adhesives and accessories. Proprietor Tom, has many years of personal painting experience. This is the best store in this area of Danforth and east of Main St., across from Canadian Tire.and available close street parking They can give you good advice on what products to use and preparation and application techniques. Recommended.