I wish I could give them 0 stars. I went in and explained I needed my hub bearings changed and the car was making a vibrating noise. There were no lights on my dashboard. I was told I needed a rear end and just one hub bearing. After paying almost $2800 when I got my car back, the steering is messed up. The ABS light is on and now 2 days later my check engine light is on. Jamie was rude and very unprofessional and told me well the car has a lot of miles. Sir nothing was wrong with my trac system when I brought the car in, not to mention they broke my park assist camera and the car sounds worse than when I brought it in! I highly do not recommend going here and I hope Jaime gets everything he deserves!! I should have read more reviews before taking my car here!!! read more

Quality service started and finished on time. Highly recommended. Excellent communication.

I got a radiator repair and an oil change. They did good work at a reasonable price, and they were recommended to me by someone I trust. However, they charge a 3% service fee for any credit card transaction. They claim this is common, but anyone reading this review knows that this is practically unheard of these days. When I went there to pick up the car, I only brought my credit card with me, so I had no other payment option, and because it was an expensive repair, this policy actually resulted in a hefty upcharge. These days, it is extremely rare for a place to charge a percentage for using a credit card, and when they do, they warn you of it ahead of time. I was in a position where it was the only thing I could do so I had to cough up the extra fee (I had been dropped off by a friend to pick up my vehicle and they were closing soon, so I was stranded). Any business that accepts credit card payments has to pay a fee to the credit card company. This is why some places have a $5 minimum or a $10 minimum, etc. - it's only worth it to them if you spend a certain amount of money. These places of business generally display that policy prominently (unlike this business). Suspiciously shady, cheap, petty, and dishonest. They had many opportunities to warn me of this policy, like when they quoted me the price over the phone, or told me what time to come by and pick up the car. If I had known this was their policy, I would have brought a checkbook or debit card with me (why would I do this otherwise these days?). By charging the credit card fee, this is clearly just their way of trying to get out of paying for the privilege of accepting credit card payments. They need to either join the 21st century or at least be upfront about their outdated policy. So, if you plan on having work done by them and paying with a credit card, be prepared read more

I gave a one star rating not because of bad service but because someone worked on my car here and also stole some special sneakers from my trunk of my car. Dont trust a shop that steals and also go through your car searching. read more

Jamie treated me in such a misogynistic, disrespectful, and degrading demeanor that it outweighs the work done here. When I told him about an issue I was having with my car, he completely dismissed what I was saying. He said women aren't familiar with their cars, and insisted I was wrong. He asked if a man had looked at my car, or if it had just been myself. I was absolutely taken aback by this response. My sex does not determine my knowledge of MY car. read more

if you want to have your engine replaced and get taken to the cleaners, this is the shop for you. When we were told we needed a new engine for my partner's Honda Element, we were told a used engine was more cost effective than rebuilding the old engine so we agreed, and asked if we could do the calling work and track down a good used engine through LKQ and have additional new high quality parts shipped to the shop and the shop cheerfully agreed, then after that, they just ignored our calls and texts. 2 weeks later we were told the engine arrived, one that we didn't order, and thousands of dollars later it burns oil and after we got THREE months. I crawled under the car after getting it back the third time and saw motor mount bolts (the vital ones that keep the engine IN the car) were haof screwed in. When you buy a used engine you'd think to change the oil, right? Not West Transmission. The oil was thicker than molasses on a winter day and gritty, just the thing you do not want to have in a new used engine or your current engine. Gets better, we had to take it back THREE more times bc the check engine light kept staying on, and is still on to this day, each time they held the car for over a week. Maybe they can do some work right, but NEVER take your vehicle to this place for major work. Polite smiles up front, but less than substandard work after you hand over thousands. Me and my partner can't recommend a great mechanic, but for my worst enemy and crooked politician, this is the place for them! 0 stars. read more

Mr. Dan and his team are the best! They have worked on my Chevy Colorado a few times. Honest and trustworthy service. 5 stars all the way. Highly recommended. I will continue to bring my vehicles to them no doubt. read more

I highly recommend West Transmission Total Auto Care. I was referred to them to rebuild the transmission on my car several years ago, and my car has been running great ever since. Dan is honest and trustworthy, and his team does great work. I continue to take my care there for motor oil changes and am very satisfied with their service. read more

Dan is the best. Straight forward, and no nonsense. Will highly recommend West Transmission to friends and family.