I have a 2005 Mazda Tribute with 182k miles. I've been concerned that it was nearing its end but…read morewant to hold onto it for as long as I can. This shop has consistently assisted me with repairs, updating wear and tear. I asked if they could get it to a point where it will last a bit longer. They were kind, suggested that it was time to let it go, but agreed to work with me - I had a budget in mind. They worked within that budget and gave me a number of things to look for. Very kind, very supportive, but also kept me realistic. Highly recommend.

I would stay away as this repair shop is a money grab. I spent nearly $8k in a matter of three…read moremonths at this shop with issues still persisting. Initially, I brought my car there to get a diagnostic which it was determined my car essentially needed new brakes, rooters, hubs, etc. (you name it). My car is an 07 Camry, so I understood why the fixes were necessary. The issue came came afterwards, when it was shown that I needed to have repairs to the repairs they had made after I brought my car back for timing belt issues (which they did not diagnose initially). I brought the car back to get the timing belt issue resolved because the car continued to make loud screeching noises when I accelerated. After the timing belt was fixed, my car ran ok for another week then the starter and the battery went out on the car. I brought it back here after spending $8 over the matter of a three month period- they charged me for a diagnostic and told me I needed a new battery and starter now. I felt it ridiculous to have to pay for another diagnostic after spending thousands at this location in such a short window (mind you, this was summer 2025). The police was called and I still ended up paying for the diagnostic. About a week ago, I heard the screeching sound and my wheel is starting to vibrate rapidly again as I'm breaking which indicates the timing belt is still not properly repaired. When I called them back to look at the work they did on my car considering I am having timing belt issues again, they gave me a number to call and said I could not bring my car back to them. Y'all be careful and mindful of who you allow to work on your cars, not all business believe in integrity and customer satisfaction-this car repair shop is all about getting your money. I would stay far away from them!!!!!

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

1991 Astro. He rebuilt it! It drives perfect! Nice guy, showed me the bad parts! Great guy! Polite…read moreand professional! Recommended highly! Thanks!

If you want great service and HONESTY see Mr. Oats. I have brought a few vehicles to him and his…read moreteam for transmission repairs and have never been disappointed. If he can't fix your vehicle trust his recommendation. GOD BLESS MR.OATS!!!

Awesome customer service! Sam is very honest and helpful with our car. Definitely recommend!read more

From the owner: We are about our customer's vehicle needs. We offer a service unlike any other auto repair shop…read more Call and ask about our bring your own parts service.

Just here to leave an honest review... I bought my car there to get diagnosed and the crew is so…read morepolite, kind and honest. I got bad news that my car was a goner but they was so nice about it I wasn't even mad. I appreciate the service so much. You should definitely bring your car here for any service they provide. They're trust worthy!

My parents' car needed to be fixed and the original shop we took it to didn't do this kind of work…read more Danny was accommodating and great at communication. He explained to me what was needed for my parents' car and took the time to call around for a better price on a part. They even moved the car from the other shop to theirs. It's a good feeling to know that there are still good people today who go above and beyond what they must do to do their jobs.

Good communication and solid pricing . Quick turn around .Would return for future needs.read more

Very nice guys and work was done in less time that I anticipated and the price was very…read morereasonable. Would use again.

Truck transmission and problem after the repair We brought…read morein a 2500 ram truck. The truck work perfectly except the reverse wouldn't engage. David said he doesn't do repairs he does total rebuilds. He quoted $2200, seems like a good price. He said about 5 days to complete the job. After 20 days he started coming up with reasons why it wasn't ready. !. he said he found some wires that needed to be worked on, I offered to pay extra for the labot 2. A few more days passed by he said he needed help plugging in one of the transmission wires?? that took a couple more days. 3. he said he had to replace three fuses in the truck, that concerned me. 4. Then he said he installed the wrong Torque converter?? Doesn't sound like he knows what he was doing. to replace the torque converter, he had to pull the transmission out again. 5. we went over there to see what was happening. 6. he said he couldn't get the truck to start, starting to believe he shorted out the computer. 7. he hired an electric mechanic that can troubleshoot the problem. The man said the PCM module (the computer that controls everything in the truck) was not working at all, zero info coming out of it. 8, he said that, that module was a one-of-a-kind unit and that there were none to be found anywhere. 9. I told him I found one and it was $960 with a one year warranty, It took me days to find it. 10. Then he said he got it running. I asked how? he said he found and old module from a vehicle he worked on in 2000. He installed the incorrect module, and the truck does run but there are fault lights showing up on the dash and the truck spudders some time. 11. I contacted him again and told him we need to purchase the correct module and he should pay for it. I said this truck was a pain in his side since it came in and then hung up on me. 12. he said the brake light was because the switch is bad. I'm an Electrical Engineer, the brake switch works properly, it is the computer that isn't reading the correct code and displaying the light. The ABS light is on, the ABS controls the brakes on the truck, in the truck. 13 At this point he will not make it good. We will be taking it to small claims court.

Instead of giving me a new transmission like two other mechanics had recommended... David's son…read morejust replaced two fuses for free and I got to pick up my car the next morning :-) how often does that happen? :-) Even if it ends up being my transmission in a couple months I'm still going back here because he was quick honest I felt safe and close to my house... Thanks Dave!

I wish I could give them 0 stars. I went in and explained I needed my hub bearings changed and the…read morecar was making a vibrating noise. There were no lights on my dashboard. I was told I needed a rear end and just one hub bearing. After paying almost $2800 when I got my car back, the steering is messed up. The ABS light is on and now 2 days later my check engine light is on. Jamie was rude and very unprofessional and told me well the car has a lot of miles. Sir nothing was wrong with my trac system when I brought the car in, not to mention they broke my park assist camera and the car sounds worse than when I brought it in! I highly do not recommend going here and I hope Jaime gets everything he deserves!! I should have read more reviews before taking my car here!!!

Quality service started and finished on time. Highly recommended. Excellent communication.read more