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    West Yorkshire Metro

    2.0 (4 reviews)

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    Leeds Railway Station

    Leeds Railway Station

    3.3(42 reviews)
    0.1 miCity Centre

    Leeds station is currently undegoing a bit of a make over and there's a large section by the main…read moreentrance that's screened off while they get things finished. In the meantime all the platforms are still open as well as the ticket offices and information desk and almost all of the stores and cafes are still going strong. In terms of those stores and cafes they have what you might expect in most large stations; think Millie's Cookies, Upper Crust, M&S, Boots, Body Shop, WHSmiths and so on. Most platforms have at least one indoor seating area and some have cafes and vending machines too. This is a good thing, as it can certainly get a bit chilly on the platforms from time to time. It's quite a big station, with 17 platforms, many of them divided into sections. So if you're getting a smaller train, it's not likely to stop at all of platform 9 - it'll just be at platform 9B, for example. This is really handy because it means you know exactly where to wait and you don't end up legging it down the platform when you realise that only the front two carriages are actually going to go anywhere. The down side is that you can end up getting off the train very far away from the station exit when you arrive in Leeds.

    Really clean, good facilities and plenty of staff to ask for help if you need any…read more A good selection of places to get snacks for your journey. Bars, cafe and other eateries. Boots if you need any other bits and pieces.

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    Leeds Railway Station
    Leeds Railway Station
    Leeds Railway Station

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    Leeds Visitor Centre

    Leeds Visitor Centre

    3.8(5 reviews)
    2.4 miKirkstall

    Whether you fall into the resident or visitor category on your trip to Leeds, this visitor centre…read moreis an excellent resource to rely on. The amount of information on offer is staggering, any location or venue of cultural significance is available to take away in leaflet form. I frequently take a detour through the shop so that I can pick up a few current programmes for theatres and art-house cinemas within the area. The entire Yorkshire region is catered for, so any trip can be thoroughly organised with their guidance. The shop also has a range of Yorkshire and Harrogate teas, Grandma Wild's biscuits and other such twee goodies. I am referring to their presence because I have hastily purchased these items on a couple of occasions, ran around to neighbouring Paperchase and successfully presented a relative with a gift, as though it had been wrapped for weeks. This is not advisable, but sometimes unavoidable! Another excellent reason to remember the services of Leeds Visitor Centre is, they are an official vendor of local Ticketmaster events. I am often more popular with some friends and relatives around the end of March, when it is possible to purchase a Leeds Festival weekend ticket without the queues, panic or extortionate booking fees. Their presence in centrally located Leeds train station makes the shop incredibly convenient. With such helpful staff, they are worth investigating if you have lived in Leeds for years, or you are merely visiting for a few days.

    The first place most people will see as they walk out of the train station and turn left. Then most…read moreprobably, walk right past. There's a stigma attached to visitor centres, tourist information places and for want of a better example, guidebooks, isn't there? "No way man, I don't need a guidebook, I'm a free spirit, let me wander freely," maybe? Well, even if you're a resident of Leeds, the visitor centre can be a handy little place. Tickets, from theatre to Leeds Festival, are available here - free for the most part, of the extortionate booking fees you find at the established online ticket giants. As well, they cover all bases from places to stay, what's on, help with shopping, eating out tips, nightlife recommendations and information on the local sporting clubs. Go have a gander if you're a visitor or not, find out what's going on underneath the surface of our great city!

    Photos
    Leeds Visitor Centre
    Leeds Visitor Centre - From official website

    From official website

    Leeds Visitor Centre

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    Amber Cars - www.taxileeds.co.uk

    Amber Cars

    2.0(69 reviews)
    1.6 miArmley

    After several issues with Amber Cars over the years, I have to say that they are totally useless…read moreand unreliable. I have been left waiting for over half an hour for a taxi to pick me up after work as their driver decided to pick up a group of girls that ordered a taxi 15 minutes after we did. A member of my family ordered a taxi a day in advance to get to a hospital appointment, but said taxi never showed up. When we rang them, we were told that it wouldn't be coming as it was during prayer time. If they had let us know that they wouldn't be available at that time, we could have made different arrangement, but ended up panicking to get there on time. We've also ordered a taxi to take an I'll pet to the vets, only for the car to turn up and refuse to transport animals despite us specifically mentioning that we needed a driver that would take pets! Also, in 2022 when cash usage has dropped in favour of cashless payments because of covid, refusing card payments seems a little backwards.

    It's been a long while since I called on Amber's services, but today I'm delighted I did! Since…read moremoving house last year I've been using Ace a ton, since their rank is literally five minutes away from me, and they seem to turn up lightening fast. And after the incident (detailed in my last review) I didn't feel inclined to use Amber again for a while. And then you need a taxi, fast, and it doesn't matter who you go with. So long as you get one! The morning rush meant that even calling an hour early for my taxi was risky. Riskier than usual. Two failed attempts from other companies and I tried Amber, imagining that it'd be a similar story. Not the case! For a start, they've obviously got my number on record, since the chap in the office knew where I was and my name. He then tracked the nearest car, told me his location, and gave a very reasonable estimate as to how long it'd take to arrive. Sure enough, five minutes later, along came my car. The driver was super friendly, and had no worries at all on getting me to the station in time, and provided much chat on the way. All in all, Amber's back in my good books. The chap in the office was a delight, really helpful, and honest about the time it would take - none of that "It'll be ten minutes" when they mean 25. Lovely stuff!

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    Amber Cars
    Amber Cars - Amber Cars Office Charity

    Amber Cars Office Charity

    Amber Cars - Amber Cars Staff charity

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    Amber Cars Staff charity

    First - Website photo

    First

    2.0(4 reviews)
    0.7 mi

    In addition to Leeds, First provides the bus system transportation for York. During my two days…read morethere, I had the opportunity to ride a couple of the buses in York. Every one of them was clean and smooth and quiet. What I found particularly useful was that my bus was staffed by a "bus host" - when boarding, you would take your seat and he came to you to sell the ticket, make change and answer any questions. I am guessing that this helps with times at stops, since the bus doesn't wait on a long queue of folks. Many of the stops had cover from the rain, reasonably accurate "next bus" information and maps of the system and the individual routes. £3.70 for the day, a good deal.

    First buses and I have a tenuous relationship. It's like really gross tasting medicine. You need…read moreit, and rely on it to keep going, but my lord it tastes bad and you don't enjoy taking it. That's a pretty good summary, right there. If my car share isn't coming in to work, I *have* to use First buses. Since there isn't a direct bus to my work I have to get two buses. And at peak times, in student season, for love nor (exorbitant, extortionate, excruciating) money my first bus does not arrive on time. This in turn means that I *always* miss my second bus, and due to the route I have to take, have to wait an extra half an hour at a stop without a shelter for my next bus. You can imagine how naffed off this makes me. Add to that the aforementioned crazy fares, which seem to be ever rising with each passing year and I'm not all that enthused about First. Whilst the majority of drivers are reasonably friendly, there are a few who are consistently rude and impertinent, for absolutely no reason. I have bitten my tongue on many many occasions. Add to that the random element of public transport and the risk factor grows ever higher. Essentially, if you need to get to town pretty swiftly, the buses come every ten minutes - and those you can actually rely on. But even when it comes to this, there is a rival indie bus company whose fares are even cheaper. So, all in all, not much of a fan.

    Photos
    First - Taken from First website

    Taken from First website

    First - Website photo

    Website photo

    First - Your mother

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    Your mother

    Airline Connections

    Airline Connections

    1.9(9 reviews)
    1.3 miArmley

    Extremely Poor Service and Inflexible Policies…read more We booked an airport transfer with Airline Connections to take us to the airport for a 15:05 flight. Since the airport is over an hour away and we were travelling with a 7-month-old baby, we planned carefully. You only need to be at the airport 2 hours before departure, so we requested a pickup around 11:45 to avoid unnecessary waiting around with a baby and a 4-hour flight ahead. When we originally booked, they said pickup would be at 11:05 -- earlier than needed, but we agreed to be flexible and just kill some time at the airport. However, we were contacted today and told pickup was now going to be at 10:30 -- far too early for a young family and simply unnecessary. We phoned a local taxi company who had no issue with the time we originally requested -- and they quoted us £180 return, compared to £285 for the transfer with Airline Connections! To top it all off, when we refused the new pickup time and tried to cancel, they insisted on charging us a £10 cancellation fee -- even though we booked over the phone and were never made aware of any terms and conditions. Completely inflexible, overpriced, and not family-friendly. Will never use again.

    A dangerous and dirty service…read more I was picked up from Manchester Airport in July 2024 - the driver drove like a maniac, at times almost bumper to bumper with the cars in front, at 70mph in the rain, in the fast lane of the M62. He was driving so jerkily that I had to hold on to my bag beside me to stop if flying off the seat. The drover's mannerisms were weird - he looked like he had slept rough, he was bouncing to loud music (that he refused to turn down), and he continually picked his nose and teeth, wiping his hand on his lapel. I was afraid that he might abandon me on the hard shoulder of the M62 if I complained. He also pulled in at a service station to buy coffee without mentioning anything, extending the length of my journey. The car was filthy and dusty, and smelled stale. It rattled from a dozen places. And this was Airline Connection's "executive service"!!! I was given an invalid email to report my complaint. After I wrote to the general email I was told to wait for 28 days for a "investigation" to take place. Needless to say, they never responded to me. So I followed up after about 38 days - they sent an email with some platitudes, that never mentioned the life-threatening safety issues. In my experience, standards are low at this company. My family had used its services for many years, and it used to be OK. And standards are not just low but dangerous. Do yourself a favour and look elsewhere.

    West Yorkshire Metro - publictransport - Updated June 2026

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