They will ruin your clothes, send it to a "lab", then say it's not their fault. Have been coming…read morehere for 3 years, by far the worst experience I've had at any small business. Bought a suit in early 2021 for summer weddings, wore it only 3 times, and always dropped off at Klinke. Unfortunately, I never looked at the suit after picking it up, and zipped it back up in my suit bag, only to find when I wore it at a wedding that weekend, I had guests asking me why my jacket was so messed up. Looks like someone left a hot iron on the back of the suit jacket. Asked Klinke to see what we can do about it and here's what ensued: Jenny - the manager at Klinke Waukesha/Brookfield was always "on lunch" and wasn't able to take my phone calls when I tried to ask what could be done about the jacket. I left my number 3 times for a call back and never got one. Finally called the corporate office, and they asked me to drop my jacket off. Once I dropped it off I was told they would send it to "a lab" for some forensic inspection. Fast forward a month later, I have to call to get an update, and Jenny was kind enough to finally call me back and tell me the cleaners had no fault, and the "damage was physical in nature" - What the hell does that even mean? Hoping others see this review and avoid Jenny, and Klinke. 0/10, Wouldn't wish my worst enemy would come to this dry cleaner.

VERY DISSAPPOINTED: My son just got a brand new suit and took it to Klinke.....he wore it ONE time…read moreand got it dry cleaned. It came back with a hole in the jacket. he complained and heard nothing back from Klinke until he received a report form an Independent Lab that concluded that insects had caused the hole. How convenient to have a lab that Klinke pays for respond with an analysis that favors Klinke. This is a brand new suit. People you be the judge.....does anyone really believe that insects could chew a hole in a thick suit jacket. Klinke ruined this jacket and will not take responsibility. STAY AWAY......more on the subject on other social media outlets to come Terrible organization and worse that they are taking advantage of a young adult

So sad this wonderful business has closed. Hard to find a place with good service and reputation.read more

I frequent this dry cleaner business almost weekly. The staff is professional. They have fast…read moreturn-around times. And they have impeccable attention to detail. The owner is there almost every time I come in.

Pam has been keeping me clean and sharp for decades - always with a smile and a kind word…read more Outstanding small business. This business is a wonderful part of my daily life. Thank you!!

Pam and the staff there do a wonderful job! I've brought everything from suits to jeans to wool…read moresweaters there. Everything has gone smoothly - even when I need a quick turnaround.

Received a reply telling me that my review was incorrect. The facility that I went to did not any…read moreobvious signage a couple of tent signs. Checking the QR code led to the website where you basically have to use the speed queen app. The washing machines are not labeled I had machine 4 pop up on my phone and I clicked to what I was thought was reserving the machine but instead it said machine 4 now running. As I said non not one of the machines are numbered not a one. Poorly designed not very thought out I bet they make a bit of their non refundable money off of what was obvious a poorer population

Great service and owners! Love Ed and Debi!…read more They have everything here! Washers, dryers, mail service, but not only that, they serve coffee during the day and make sure the place is running well. There is also free WiFi, 2 TVs, tanning, video games, and a vending machine. I've been a customer for years, and I can't say enough nice things about North Street Station. This place is huge and clean. You won't have to wait for a washer or dryer!

Washbnb service has been impeccable. We found them in the early stages of the pandemic when we were…read moreafraid to go to the laundromat. The offer of providing subsidized service for seniors was a life saver. I was amazed at the quality of their work. I will be a forever customer!

From the owner: Starting at just $20 per bag, our virus-safe wash + fold service comes direct to your door. Our…read moreprocess eliminate person-to-person contact and follows all CDC guidelines to safely laundry your items and return them to you.

Quick turn around on dry cleaning. Super responsive staff. Good price. Don't get many things dry…read morecleaned but will go back when I do.

My experience- great work, always on time- good prices, easy drop off and pick up. Whate else can…read moreyou hope for from a dry cleaner?

In addition to our occasional dry cleaning needs, we've been bringing a mountain of dress shirts to…read moreCaption West Cleaners in Brookfield for years, and they always do a fantastic job! The cost is reasonable, the staff is incredibly friendly and helpful, and they always have things ready when we need it (even when we have last-minute drop-offs). It's nice to have a place we can count on for quality service and great customer care nearby. Highly recommend!

The owner is very kind, always in a great mood and even when I drop off something to be dry cleaned…read morelast minute he manages to get it done in time.

Great fast service, I like it. Always on time as I need it, I would recommend, Vodekread more

I haven't used this dry cleaner in several years. I've had good results from them in the past…read morethat's why I chose to go there. I brought in a jacket that I wear for special occasions to be cleaned. It had some yellow spots on it that I wanted taken care of. I've had this jacket cleaned before at another dry cleaner. I picked it up today. The yellow spots looked good, but the jacket had two rows of black beads at the bottom that I was told melted off during the dry-cleaning process. Apparently, it was a mess in their machine, and the impression I was given was that it was my fault. I was told that they were "cheap beads". I would have thought that they would have inspected the garment and saw what kind of beads they were and proceeded accordingly. I wasn't offered a discount for the damage to my garment and paid full price for the cleaning. I don't think I'll be returning to this business for my dry-cleaning needs.