Note: They are appointment only as of September 25th of this year! (The sign on the door says this…read morepolicy is temporary) But because of that they're appt only, this office is super organized and you don't have to wait super long for your appointment. I waited about 5 minutes to be seen which was outstanding! While I was waiting I saw a technician come out and help an elderly man who only spoke Spanish, no English, check in (all on her own accord to be nice) which was very kind of her! Overall, everyone at this location is super caring, and it's very efficient! I even got my lab results back the very next day even though it's Saturday! Super impressed! Highly recommend!!!

I couldn't find another LabCorp open past 3 PM so I called this location for over an hour with no…read moreanswered phone calls. I rushed here after work and arrive 20 minutes before closing time there was no one in the front for over 10 minutes. And once somebody came out to the front, they turned me away and told me that they wouldn't take me without an appointment. Every other LabCorp, I've ever been to take you without appointments. I asked if she could just take me since I was already there and had been waiting and she just turned around and ignored me and started helping a different patient. Aside from them, not answering their phone from an hour not having anyone to assist you at the front desk over 10 minutes. They are rude and unprofessional. If they don't take appointments, they should say that on their website somewhere or answer their phones and say that! Absolute horrible customer service.

Arrived at 7:10 for my 7:30 appointment, checked in at the kiosk, and was out by 7:20. A couple…read moreother people arrived at the same time as me without an appt and they were still waiting when I left so I cannot stress enough the importance to make one! The lady that drew my blood was very friendly and did her job well.

Horrible service. Horrible attitude.. made me wait almost a full hour even after having an…read moreappointment. Not only that, they also could not figure out how to draw my blood. After 2-3 attempts they were able to get the job done but this is how my arm looked right after.

Sometimes, due to specific parameters of blood work, you can't make an appointment, which means you…read morepretty much need to do a walk-in. Mine was a disaster. 6+ hour wait!!!! Spoiler alert: they have appointments every 10 min. They will only take a walk in/standby if someone misses their appointment, AND they're running on time. Do not come here.

Surprised by the comments about Michael? I just left after getting some vials done. The tone was…read moresarcastic and negging from the start, as I let him know I was nervous. "So why did you sign up?" I then asked if he could count down to which he responded "What am I, the count?" Once the needle was inserted, I closed my eyes and focused on breathing, to which he said "Oh, and now she can't talk." By this point, I was making it clear I wasn't interested in this negging or sarcasm; I'm just trying to make it through. He asks about plans, I see he's trying to distract me, so I throw him a bone and say I'm going to dinner at Javier's, a Mexican restaurant. "Yeah I figured by the name." I felt vulnerable and mocked and condescended to, and by the time I said "thank you so much" in a whisper as he took it out, he said "oh and why are we whispering." Super odd. Very pointed. Felt like no matter what I said, he was insisting on his bit at the cost of professionalism and compassion. I rarely leave negative reviews, if ever. This was weird and left me feeling icky. Ladies, I recommend asking for someone else.

Review for Thomas Bowers - OC Home Blood Draw…read more As someone who works in the medical space, I have a sharp eye for sterile technique, professionalism, and quality care--and Thomas Bowers absolutely exceeded every expectation. From start to finish, his process was flawless. Thomas arrived exactly on time, followed every procedural step with precision, and executed the blood draw so smoothly I didn't even feel the needle go in. That level of skill alone deserves praise. But what truly stood out was his attention to detail, calm demeanor, and the respect he showed for both the clinical process and my home environment. After the draw, he personally delivered my samples to Quest and followed up via text to ensure everything was handled. And just when I thought the experience couldn't be more impressive, I received a beautiful thank you card featuring a photo of elephants--an unexpected, thoughtful touch that now sits proudly in my home. Thomas is a class act. This is concierge-level care with clinical-grade precision. I've already referred him to several friends and can confidently say he'll be my go-to for all future blood draws.

From the moment I spoke to Thomas - and he called me shortly after I left a voicemail - I knew I…read morewas in good hands. I was fortunate to get on the schedule the next day and he rang my bell at the exact time of the appointment. Thomas is prompt, professional, communicative, efficient and truly delightful to work with. Following the blood draw, and later in the morning, he sent a text with the Fed-Ex receipt so I knew the test was on its way. Thomas is an excellent phlebotomist and I will definitely work with him again!!!

Love the staff member ! She is great at what she does. Very professional . I will be coming here…read moreagain!

Already paid and completed a TB test and received neg results and just for them to confirm and fill…read moreout the form stating that it's negative for my employer, they want to charge an additional $49. What a joke. Never had to pay additional fees and definitely taking my service elsewhere.

Martha was so accommodating! I had an appointment, but forgot my paperwork. Tried emailing it, but…read moremy service was spotty. Ended up going home to get the paperwork and came back to the office. Martha was efficient, accommodating and just the best this morning! She talked to me the whole time drawing blood (I hate needles) and it was over in no time - definitely coming back and will be better prepared with my paperwork in hand lol

Ibrahim was absolutely amazing! He was polite, took his time with my labs, reassured me throughout…read morethe process as I am a hard lab draw but he got my vein no problem. I would definitely recommend this location because the people and customer service was wonderful!!

If I could give 0 I would. I had an 8:30a appointment, took time off work. Arrive right at 8:30a,…read moreknock and no answer, call and no answer. I knock and call for the next 15 minutes. Then I have to schedule another appointment at another facility miles away. Finally 45 minutes later I get a call back saying they had a scheduling issue and opened late. No once called me in advance to warn me even though I had an appointment. I have never even experienced anything like this. As whoever it was tried apologize he just kept asking questions for what reason I don't know. Whatever your testing needs are I would suggest Quest or any other group besides ARCpoint Labs and any of its other locations

I highly recommend this service. I was able to conveniently select a test and book an appointment,…read moreall done online. I visited the lab for the blood drawing and left within 15 minutes. Two days later, I received the test results in a user-friendly report via email. Additionally, I received a friendly phone call to remind me that the results had been sent.

I had a great blood draw experience here! The blood draw itself was quick and smooth (no bruising)…read more But the best part was interacting with Riley. She was so friendly, kind, and went above and beyond to ensure I had a great patient experience and got my results in a timely manner. Thank you so much!

Riley was amazing! so nice and calm. she got my blood drawn quickly and easily no pain and I'm such…read morea baby. she had me lie down and was so nice the whole time. highly recommend!!

Very fast and efficient office. I read some of the reviews before going, and many mentioned that…read morethe parking was a hassel, but luckily I found one single spot right at the entrance when I drove in. I had set up an appointment and showed up 5 minutes late, but I still got seen immediately. The lab is on the 2nd floor room 2100. You check in at the kiosk by the door inside the lab office. You'll be in and out'a there in 10 minutes after parking.

Every time I get my bloodwork done, I'm poked repeatedly and left with multiple bruises. I came…read morehere and the phlebotomist was able to get it done within a couple of minutes in the most painless way. The office was clean, staff overall very friendly and helpful. Definitely coming back for any more bloodwork.