I had a very good experience. They sell Stylus sofas which are high-end, but the prices are good…read morefor what you get. The people were friendly and helpful, even when I changed my order at the last minute.

good quality furniture, good prices and quick delivery. whole interaction seemed so easy. very…read morehappy with the result. we bought a stylus sectional, we shopped around and IHF had the best prices by far

Honor and integrity, without it just another store. Next may not be fancy, but they have a great…read moreselection, and deal in some great brand names for a much lower cost. But, the customer service, this is where they shine. They make it right. This is my third visit, and I will always go here first.

From the owner: Next Home Furnishings is a family owned and operated business for the past 12 years. Located in…read moreNanaimo, we serve the area, providing new and used home furniture. What's more, we accept quality trade-ins. Come by and see our selection of bedroom furniture, lamps, sofas, dining room sets, tables and more.

Ordered and paid for a set of dishes on Jan 2/15 and was told they'd arrive the end of the month…read moreand they'd phone. On Feb 7th I called them and they didn't have any and offered to order them in (again I guess) and they'd take a week or two... Or they could box up the open set they have (the display set that's been there all along). I've waited 5 weeks already and you were supposed to have ordered them Jan 2nd! Not even an apology! Just bad service...

EXTRAORDINARILY AWFUL customer service department! It's actually zero star rating. I purchased an…read moreexpensive custom Elran couch from Dodd's. The leather is mismatched and the recliner electric mechanism is faulty. Dodd's has one customer service person "Tina" who looks after the whole island and has 600 complaints that she cannot get to. I've been waiting 6 MONTHS to have my problem resolved (couch arrived July 29, 2022). They never let you talk to Tina as she is always in a meeting. "just email her". But she never emails you back. They hired one person "cole" who they have since "reshuffled staff" and he is now gone. He at least got the couch looked at by service to confirm it is a manufacturing issue. Now he is gone so I am in Tina's never ending waiting room. I would NEVER buy an expensive product from this distributor again. Go to Urban Barn. They are lovely!

I had a very tight timeframe to furnish the new home we were moving into. Michelle Lund looked…read moreafter me, and I couldn't have asked for better help. She only showed me pieces that would arrive in time, kept to my budget, and was excellent on following up on the orders. Everything arrived on time (including custom orders) and I was very happy with everything. Michelle was professional, friendly, and extremely committed to providing excellent customer service.

ordered bunk bed online picked up same day order says 5 boxes they give us 3 asked about the other…read moretwo warehouse workers both confirmed they only had 3, go to build bed no slats double check the order boom 2x 17.6 pound boxes i never received

Same old cheap cheap furniture and accessories. If you have a need for temporary furniture or stuff…read morethat's not gonna last beyond 5yrs.... Come on down! Fill your boots