Run from this place! Incompetent staff and cold uncaring doctor. I went because I am getting older and my mom had dementia. I wanted to be screened. He told me I had the bio marker for alzheimers and flatly stated he was sure I had alzheimers, so how did I want my medication; infusion or pills? I was stunned! No compassion, no explanation of what to expect. He said I needed a amyloid test to be sure. Why would you subscribe medication if you weren't sure? A week later, the test still hadn't been ordered. Keep in mind that I am freaking out here. I drove over and got a hard copy of the test and also pulled up a copy of my blood test, which indicated NEGATIVE for alzheimers. Just because you have a bio marker does not mean you have alzheimers! This doctor has scared the crap out of me. I am taking my file and following up with someone else. Even if it turns out I have an issue I certainly want a doctor who can compassionately explain to me what to expect, etc. read more

You mention any health issues you are concerned about and he has Pill for you. My health insurance contacted me twice over contraindications he prescribed. I will go elsewhere. read more

Dr Yu is incredibly knowledgeable, efficient, and is a well respected neurologist in the medical community. He spent plenty of time evaluating me and I appreciated his detail and attention. He encouraged me to get a second opinion, and I quickly realized that Dr Yu is about results. You can always get in touch with him and his staff is top notch. I'm incredibly grateful for Dr. Yu! read more

Several visits so far with my son... I'm usually early but we are always taken to room on time, barely wait 5min, and finished talking to Dr in under 20min. Every question is quickly answered and easy to understand. I don't feel like I'm walking away with more concerns which is great since this is for my son. Not sure if he's always that efficient but I like not waiting for hours at a specialist office. read more

Dr Yu and his staff have only been kind and professional to me. He has always been professional as well as learning about me and what is happening in my life. read more

He is nice however he didn't remember me from my initial appointment to my follow up appointment after MRI (2 weeks!) he kept trying to prescribe me meds for my symptoms when I wanted answers. I do have some anatomy and physiology classes under my belt for my profession so I had an idea where to start for my problems. Overall, I made my own treatment plan based on my knowledge and education. I went to 360 rehab to get my inner ear dizziness fixed and will be contacting ent next. The only thing he did for me was get an mri that confirms my previous issues of west Nile/meningitis that affected my brain matter. I still wonder if I have MS and they just didn't listen to me. read more

Update: Received a bill for my visit. I paid it (and got email confirmation of payment made). A month later I received another bill, for the same amount. I call the office, and they direct me to a 3rd party bill collector (Harris Computer). The office and doctor don't handle any of their patients of billing. I called Harris, am told I have an outstanding payment. I provide proof of having paid. He says they only accept check and that I should mail the check (somewhere outside of the US). I refuse, provide more proof of payment, and after some arguing, they relent and apply the payment to my account. I ask for confirmation that the payment was applied. I am told "just trust me, I did it". What a terrible experience. I have no way of knowing if I'll get another bill or what to expect next. Very poor way of running a doctor's office, and outsourcing your billing to a computer solutions company not located in the US is very sketchy. read more

Been seeing Dr Yu since 2019 and couldn't be happier with the treatment I have received. I am finally living the most normal life I have since going to Western Neurology. I have lived with migraine headaches for years and Dr Yu has me on a treatment plan that has changed my life for the better. I recommend him to everyone I know that could use his expertise. read more

Came here to see him to get an idea of why I was having pain in my arm. He guessed my RSD was getting worse. What a waste of time to guess?! No testing no nothing! He's lucky he got two stars and charged $350 for this? He then snapped his fingers and had me follow his fingers and said he felt I'd had a stroke as well. What a lot of guessing! Not only to make such assumptions, but I had just had an MRI done by another Dr. If there had been signs of a stroke he would have told me as well as the radiologist who analyzed the the MRI. A Neuro who wants to guess and charge you $350 to fill you with a bunch of nonsense, is the sign of a Medicare fraud! Want real doctoring pick a different doctor, who will test you not guess! read more

I am very impressed with Dr Yu. I have recommended him and will continue to recommend him to family and friends. He listened to my health history and decided that I should have a CT scan based on info I provided, even though I was only there for a sleep study. He also asked me if I was interested in losing weight. I was thrilled that he asked this because I have been asking for assistance with weight loss through my primary care for nearly two years and every time I would go, I would get someone else who would want to run another test before starting me on something that was usually on backorder through the pharmacy. No one at my primary care's office would follow through - for two years. Now along comes Doctor Yu, and in one visit he sees there is a desperate need that is detrimental, to my health and with dignity, he addressed it immediately. When I went back for my follow up visit I found out that based on the CT scan results, I had a brain tumor that no one else had found. Even though I have complained about ,memory issues and other things, no one even bothered to check accept Dr. Yu - and that was not even why I was referred to him. If Dr YU had not done his due diligence,I don't know what the outcome would have been. He even told me to see a Brain surgeon at Mayo because he wanted to ensure that another, highly qualified seto of eyes, look at this as well. Additionally, I am happy to say that within the past 5 months I have lost over 50 pounds. Doctor Yu has me check in on a monthly and monitors my vitals. Yes he talks fast, but that is part of who he is. He is not rude, he is actually a very kind person. If you tell him that you are taking notes, and you would like him to slow down or repeat himself, he has no problem doing so. Honestly he left no stone unturned for me and suggested some other types of doctors I should see based on other medical information I shared. I HIGHLY recommend him and hope you are as blessed as I have been read more

Absolutely the sweetest staff. I am my moms caregiver and Dr. Kan Yu is the first to actually treat me like it. He is so kind to me and my mom and he is very thoughtful. Highly HIGHLY recommend him. He's always very quick and he doesn't like to waste time. He's everything you could want in a doctor and same with the staff, they are the sweetest. read more

Dr. Yu has been incredibly helpful as we have a family member newly diagnosed with adult hydrocephalus (NPH). He referred us to Barrows Neurological Institute and we are heading in the right direction for appropriate care. Very thankful. read more

I've been seeing Dr Yu and working on a serious condition for a couple of years. He kept telling me that losing weight would fix me but I didn't listen until lately. I lost the weight and it worked--I'm now well under control. He probably saved my life ! The moral to this story is if you need to lose weight Dr Yu will tell you so if you want to hear it or not and he will be right. I recommend that you listen to him even if hearing it bothers you. In addition, Dr Yu and his staff have done an excellent all around job of taking great care of me. He goes far beyond most doctors to be sure you are getting the information and assistance you need. Review by Robert M Rice read more

Felt very pushed to try medications I wasn't comfortable with and little explanation from the doctor on and was told to sign a piece of paper acknowledging all the possible side effects before being told there are no side effects. This was my first time at a neurology, so I have nothing else to compare to but my normal doctor appointments which is the comparison I based my rating on. read more

Outstanding doctor and staff! It's refreshing to have an actual conversation with a doctor to get to the bottom of what's ailing you. I appreciate Dr. Yu's honesty and commitment to get to the bottom of my chronic pain. I especially appreciate that Dr. Yu and his staff has gone out of their way to find a facility to have an MRI done at an affordable cost OOP. Not to mention that his staff is extremely organized and will do what they can to accommodate scheduling. Special thanks to Dr. Yu and his staff for taking THE BEST CARE of my needs and PUTTING ME FIRST! read more

Adding an update. Turns out Dr. Yu completely missed my DX by not recognizing my symptoms for what they were based on my age - assuming I was out of the range of an onset of my issue. If he had listened, I might not have had to wait months for the Mayo Clinic to DX what he could have with an additional MRI and lumbar puncture. Frustrated. read more

So happy to have found Dr. Yu! Very good listener, very helpful, offers multiple solutions and really includes the patient in the plan of care. I initially came to him for help with my migraines. One year later, I am migraine free! He amazes me with his knowledge and understanding of how my other medical conditions interact with his recommendations. He and his office staff are quick to respond and pleasant to work with. Highly recommend. read more

Dr Yu has helped with my migraines. I've been suffering from migraines for over 10 years, having up to 20 per month. Since going to Dr Yu, my migraine frequency and severity has improved with his treatments. If you suffer from migraines or are in need of a Neurologist, definitely call Western Neurology first. Dr Yu is incredibly knowledgeable, and will know what will work best for you. read more

Doctor Yu is amazing. I was trying to find a good neurologist for both me and my husband and thankfully found Dr Yu. He is takes quality time to listen to concerns and provides educated, honest, and direct advise. read more

I was referred to Dr. Yu by the pain specialist I had seen. They referred me to Dr. Yu for my restless leg syndrome. I Drove 30min away from home to see this doctor and it was such a waste of time. He rushed through my appointment, talked super fast that I could hardly understand him, and he kept telling me I need this pill and that pill. One thing that shocked me was the fact that I was there for my restless legs and out of nowhere he goes to get samples of these pills and asked me if I wanted to lose weight. I was thinking his thoughts were that if I lost weight it could possibly help the restless legs...nope. He said losing weight wouldnt matter. So why would he out of nowhere ask me if I wanted to lose weight and give me samples of seizure medication for it. I am not a skinny and I will admit i am over weight for my height but i am not morbidly obese for him to come out and say what he said. Then he wrote for a different restless leg medication that I have not tried before and told me to come back in a few weeks. Do not waste your time or money seeing this doctor. read more

I had a GREAT experience with Dr. Yu. He showed concern for the things I was telling him. He has a good relationship with a local radiology facility, which made things easier for me. Setting an appointment with him is always fast and easy. I don't wait forever in the waiting room. Also, the staff is awesome. read more

Dr. Kan Yu is a wonderful doctor. He has a goal and that is to try and help ease the pain as much as possible. I love how he don't waist time and he gets right to it. With Dr. Yu I can ask questions about anything and I get a straight answer. He has helped me so much with understanding my migraines the medications and what we can do to try and help them ease if not take them away. One of the best things I love about him is unlike pain doctors he don't try to push surgery or other things you don't need on you. I love how we work as a team in deciding what's the best approach to things like medicines. His staff is always so nice and welcoming and I'm always greeted with a smile. Thank you Dr. Yu! read more

Dr. Yu rocks! I have been seeing him for awhile now. He has helped me with my medications. He is an expert on medications that effect the brain. My other doctors had me on several medications. I worked with Dr. Yu to reduce the dosages because I was having side effects which were debilitating. Dr. Yu also asked me to get a 2nd opinion. How many times has a doctor done that? He has no God complex like some do. I had gone to another neurologist before - he was no help whatsoever. Dr. Yu takes time to listen to his patients. He does have a good sense of humor too. I always leave his office feeling happy. The staff is just as personable. They handled my insurance issues too. Need a new neurologist? See Dr. Yu! read more

Dr. Yu from the beginning has been very disrespectful to my wife. He is never on time for her appointments, talks down to her as if she is uneducated, and attempts to push medicines on her that she doesn't need. He rushes through appointments because of him being late, never looks up from his computer to talk to her like a human. He refused to sign a state mandated form we need to reopen our foster license because he said he already wrote what the need on an RX form. Sir if that would suffice we would not ask you for anything!!!! You basically have charged my wife $100 a visit for the last year for no real treatment other than pushing pills for your drug companies. read more

UPDATE: I wrote a review for Dr. Kan Yu in July. I meant every word of it at the time. Upon a follow up visit with him on 8/12/19 I brought along my 2nd MRI report and was a little disappointed with the response. I honestly thought I was getting somewhere with Dr. Kan Yu, but he only wanted to refer me out for a second opinion. I was not told that the injections he gave me that day, which only took care of my pain for a few days, was going to be paid out of pocket and was a little upset when I received the bill. I feel I spent more money and didn't get the quality of care. I have since been to another orthopedic doctor who ordered an MRI of my back and now looking at back surgery. All the pain that was causing my leg pain was actually coming from "nerves" in my back. First review good, not so happy with follow up visit. read more

I just moved her from MN and am looking to establish a new Neuro home. Christina, there front desk seemed either very tired, disinterested, or confused. As I shop around for a new place, first impressions are everything. Bummer you won't be getting my business. read more

Didn't even get to schedule an appointment due to the rude front office staff. Called to make an appointment and was thrown into a long one sided conversation about how I needed a referral based on my insurance and they needed a copy. She wouldn't let me get a word in about how I had a referral and that is why I was calling. Needless to say I will be going elsewhere. read more

Worst staff I have ever dealt with. They are all very incompetent at what they do. The doctor is the worst you can tell he is just in it for the freebies and the money. I have never been required to see my neurologists soo many times out of a year.( every 3 weeks) That's a lot of money out of pocket. When it comes time to get medications refilled they refuse because I don't have another follow up scheduled. Worst place ever I wouldn't recommend this doctor to my greatest enemy. read more

Dr. Yu is the best doctor we have ever been to, and under his care my son's seizures are totally under control . Dr. Yu is not only brilliant but compassionate and funny and actually spends the time getting to know his patients. read more

Reasonable facility. They tested me to make sure I wasn't having seizures still it was nice to get that confirmed however being put on 13 different medicines and being told hopefully we can find one that works was a little scary and I'm apprehensive of anybody that wants to hand me a pill. read more

So happy I found Dr Yu. Just moved here from SOCAL He has helped me keep my chronic pain under control better than anyone else I've tried. Concerned and caring and good sense of humor, all important in Pain Management! Most Drs, shy away when you say those two words but not Dr Yu, he's is right there to help me the best he can! Staff is always helpful and gets you right in! Make sure you know exactly what is being billed to your insurance and what insurance is willing to pay if you have Medicare just a caveat. Trish A. read more

I have seen Dr. Yu for over a year now and he is the only neurologist out of 6 that has taken the time to try to figure out my very complicated medical issues. He has tried every angle with me to solve the issues and I can say that thankfully he has finally found something that is actually helping me. I am able to get an appointment in a reasonable amount of time and the office staff/ medical staff is always very friendly and happy to answer any questions or concerns I may have. read more

Great listener; has a sense of humor and give you options. Staff is very efficient.

I have been meaning to write this review for awhile now, and just had the courage to do it, now that I see an epileptologist who cares about me, believes me, and respects me. I had a terrible experience with Dr. Kan Yu. I had only had one grand mal seizure or less a year when I started seeing him. Dr. Kan Yu mixed my medications to try to wean me off of the one that managed my epilepsy well onto one that triggered my seizures. I had 14 grand mal seizures within a 6 month period because of him mixing the medicine. I was at a new college, trying to start a new major, make new friends, start a new job, and volunteer with a nonprofit, but my seizures were preventing me from remembering anything I learned or anyone I got to know. It felt like when I came to the appointments and told him I had another seizure, he just did the protocol of giving me more drugs, instead of having a compassionate human conversation about it. On top of that, whenever he asked me if I was sexually active (in case a surprise pregnancy happened), it seemed he never believed me when I told him I was a virgin. He would laugh and say something that suggested he thought I was lying. I have no idea how I continued to go to Dr. Kan Yu for the amount of time that I did, because my view of neurologists was very damaged by this experience. I have a hard time trusting male doctors now and feel much more comfortable with women doctors. I do not feel like neurologists fully understand epilepsy the way that they should, and therefore I now see an epileptologist at Barrow in Phoenix. I hope that Dr. Kan Yu never treats any other patient the way that he treated me. I am thankful that I can learn from this experience to have higher expectations for my doctors to be professional, respectful people who actually understand my condition and want to do something about it, not just because it is their job but because they care about me as a human and will have a conversation with me about it in a way that makes me feel valued. read more

Dr. Yu is the best Doctor I have ever seen! He takes a special interest in his patients, and is very thorough. He diagnosed my Vitamin B12 deficiency several years ago, a test that most Doctors don't test for, and because of that I will always be so grateful. I continue to commute to his office from Scottsdale when I have any concerns about my health, since no other Doctor that I've been to can compare. I highly recommend Dr. Yu to anyone looking for an extraordinary Doctor. He will do everything in his power to figure out what is wrong and make you feel better. I know I'm not alone in my feelings about Dr. Yu, since he has received countless awards. read more

They best doctor I have ever been to. He take the time to get to know you and what hurting you. I had a reaction to Levaquin and he the only one that help and continues to help. Also has stopped a lot of my nerve pan. Like a said best dr. I have ever been to. Highly recommend him. If I could give 30 stars I would. read more

my father and I both see Dr yu. his staff has never been less than gracious. yes, they are busy. yes, the Dr talks fast. however, not once has anyone ever made me feel like I didn't matter. read more