Chris and Chloe at Heavy Equipment Parts gave me awesome service. As a walk-in customer, I was treated like royalty. Chloe helped me find the parts I needed. She was patient and professional. Chris helped me get the parts. He offered me some guidance and great advice to help me get my backhoe back into commission. It's obvious that this business hires great people who want to serve their customers. What an awesome testament to a great work environment! read more

Was having issues with my cruise control in my motorhome. 45' WANDERLODGE bus with C-13 Diesel engine. Owned pushers for 20 yrs so very familiar with service centers across the western US and Canada. This bus is new to me and my first experience with the service center. Was able to get an appointment ASAP with no issues. Easy access in and out (important when driving these things!) The shop has the be the cleanest there is and the waiting area looks like Macy's with everything thing a dedicated CAT owner might dream of! The parts counter is clear un cluttered and the guys could not be more friendly and helpful. Not only help you but also the cashier (nice touch). My service tech found me in the waiting room and took me out to the bus. He politely hooked in and stayed on it for about an hour until it was dialed in and all the controls were adjusted to my preferences! Answered all my questions and had me on my way. I was able to get pricing on services such as oil changes and found them to be 30% less then the best prices I had found! I'll be coming back here for a long time! read more

Went in for service and oil change on our Motorhome. Extremely thorough and professional. The level of workmanship is exemplary. They went above and beyond to take care of us. For anyone with high-end motorhomes/coaches/buses, the facility is clean, organized, and five star service. Everyone was friendly and helpful. Special thanks to Jeff the manager, TJ, and Zach the mechanic. read more

Western States Cat - Motorcoach - Machine & Tool Rental Near Me - Meridian, Idaho

Shane was very helpful. This was my first backhoe purchase and he spent several hours showing me how to use one that they had. I shopped around and ended up going back to Western States because after shopping around I realized the price that I got In the beginning was very fair and I really appreciated how patient and helpful Shane was. I know that if I have any questions or need anything, there is a quality person there to help. Will not hesitate to go back next time I need another piece of equipment. read more