If possible I would give this place zero stars…read more Awful is too mild a word to describe my truly dismal experience with TruGreen Lawn Care. I called and signed up for six service treatments in a year to help with my weeds. I didn't want any other service except for weed treatments in the rock covered beds around my house. The person on the phone said that the six treatments would be for the weeds in my rock beds. The appointment was scheduled, and I paid in advance. The time of the appointment came and went, but no one ever showed up. The following day I called their office and was informed that no more treatments were available for the year. But I signed up for treatment this year. I had an appointment for October. But no, they insisted that there were no more treatments this year. Furthermore, and contrary to the written confirmation I received from TruGreen, I was told that I would only receive four treatments next year instead of six. I spoke to four people before finally being promised that someone would come out to rectify the situation. But that visit ended up being a joke. The guy showed up, and spent less than three minutes on my property in total. He rode across my lawn on some riding machine, without going anywhere near any of the weeds in my rock beds. Then he left without even ringing the doorbell or knocking. I was home, and couldn't get outside fast enough to catch him. I called back asking what had happened. The conversations with TruGreen at this point were a nightmare. The first person said my service for the year was complete and hung up on me when I asked for a supervisor. the second person tried to "look into" what was going on. She said I should receive SEVEN treatments over the calendar year, but that they do not treat rock beds for weeds. After a futile attempt to resolve these issues, she refused to let me speaker with a supervisor or transfer me to cancellations. The third person I spoke with was able to cancel my account. He says I will be getting a full refund, in time. As a parting gift, the guy put a sign on my lawn, without my permission or knowledge. Assuming it was an advertisement, I went out to remove it. Walking through my large front yard to the sign, only to realize when I pulled it up that is was saying to stay off the grass as it had been treated with chemicals. So now I have to worry about tracking poison back into my house this afternoon and continue watching my bank account waiting for a refund that I hope actually happens. TruGreen's service is an absolute farce. I paid hundreds of dollars, wasted hours of my time, and am being told I would have never received what I asked for in the first place... not that any of them can agree on how many treatments I should be getting. They do whatever they feel like, showing complete indifference to their customers' needs and wants. Take my advice and the advice of many others on Yelp. Stay away from TruGreen. They are clueless, careless, and unprofessional.

Awful! I've had TruGreen for years. They controlled the weeds, but over the years my yard lost its…read morethatch and eventually turned a pale green. This year, I had complete dead spots and no new growth. I could actually pull up on the "green" grass and pull out clumps without roots. I thought my yard had a disease. In fact I asked about it and was told they could treat the yard for disease. Then I noticed my neighbor across the street had them over there twice and his yard was looking even worse than mine. I decided to take it over myself. Within a week, my yard was greening up and now, after 2 months, no dead spots, plush green as ever and I can't pull it out in clumps! I don't know what changes they've made over the years, but this year in particular, their mix is even worse. If you're considering hiring them, read other reviews. My yard was on its way to dying. My recommendation is not to hire them.