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    Western Union

    1.1 (266 reviews)
    Closed 8:00 am - 9:00 pm

    Services - Western Union

    Personal banking

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    The worst, I got an money order for an apartment that didn't fall through, The store would not cash it back in due to their machine was down. So i decided to do it the easy way so i thought!!!. I went online requested an refund sent an picture of my id, the front of the money order and attached receipt. Well that was on 08/21/2024. I moved and contacted them 3 times to update my address where to send my payment. Welp they never put it through! The payment was mailed 09/13/2024 and it was mailed to the wrong address. i had to wait 15 days then call if i didn't get the payment. I contacted them when i was ask is there anyone at my old address that can get my mail!!!! What, i relocated 45 minutes away. this is after 10 calls made to western union. They then stated they would expedited my situation and will have an response in 24 to 48 hours. That was on 10 /3/2024 today is 10/07/2024. I called back and was informed i have to wait an additional 5 business days. I could understand if i was a few dollars, but it is not, Due to the wrong information they keep putting in and giving me the run around about my money, my car is on the verge of being repo, Rent is now due. This has placed me in the worse situation ever. I strongly advise ANYONE whom is looking to get a Money order to through your bank or Walmart where you can have a person you can speak with face to face and the issue could be resolved easier. I am at the point where i do not believe Western Union wants to give me my money. I have sent in valid identification, The receipts showing i purchased it, it has not been cashed and they are still giving me the run around. Every time i call the situation and information changes. I am now wondering if i should get an class action attorney. Attached it the call history, i have been on the phone with them for over a month, and the amount of time spent SMH

    Another Death in Detroit? Thanks Western Union!

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    11 months ago

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    10 months ago

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    1 year ago

    Literally the best! I have never had a problem. I know I can always count on Western Union to transfer and send Monet FAST!!

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    Chase Bank

    Chase Bank

    (32 reviews)

    Civic Center

    Extremely disappointing experience with this Chase branch…read more My appointment was mishandled from the start -- I was told to come in one day, then informed upon arrival it was actually scheduled for the following day. A teller kindly helped squeeze me in, but the process only deteriorated from there. I submitted all required documents the same day and was told to expect a response within 3 business days. I followed up multiple times, including asking for a courtesy confirmation before returning for my scheduled meeting. No response -- from the branch or the designated virtual banker who was looped in as my point of contact. On the day of the meeting, I was told the application could not proceed due to "missing documents," only to find out my emails with all required materials were never reviewed. I explicitly asked for a same-day follow-up to confirm whether the materials could be submitted and reviewed on an expedited basis. That follow-up never happened. I had already rearranged work and personal commitments multiple times based on their guidance. This reflects a complete breakdown in coordination, accountability, and follow-through across the team. There is no "relationship" in this so-called relationship banking experience. Taking my business elsewhere.

    Once again, this bank branch disappoints. I came to the bank with a valid government federal…read moregovernment issued ID and I've been banking with this bank for 25 years and it turns out that the one ID that I brought is not acceptable to them. They could not call my regular bank and ask them for support. And they made me wait 25 minutes to tell me that. This bank repeatedly and regularly is anti-CustomerService anti-customer needs and establishing barriers against customers at every opportunity to prevent providing full service. And it was the bank manager at the teller lane helping. Me

    Wells Fargo Bank

    Wells Fargo Bank

    (24 reviews)

    Mission

    "Extremely unprofessional behavior from the supervisor" "I…read morevisited this branch to cash a Wells Fargo check. While there may have been a minor technical question regarding the handwriting on the check, the way the staff handled it was appalling. Instead of providing a professional explanation or assistance, the supervisor was incredibly rude and dismissive. When I mentioned escalating the issue, the supervisor literally laughed in my face. This level of arrogance and lack of basic customer service is unacceptable. Even if a transaction cannot be processed, there is no excuse for a bank representative to mock a customer. I will be taking my business elsewhere and filing a formal complaint regarding this individual's conduct.

    Had the worst experience at this branch from the inexperienced teller to the inept teller…read moresupervisor, to the dismissive old bald manager behind the desk, which screamed "conduct", when the check writer exclaimed on the phone, "this is stupid", why they won't cash a good check? when a 30 year wells customer was trying to cash a check of a 30 year wells customer, exasperated, saying this is stupid, got me kicked outta the branchette, cashing a good check for under 500 check, should NOT be this difficult but everyone working there that day did not make any attempt at any customer service, just acted ignorant, proved how little they know about banking. . Never use this mini branch in safeway wells fargo,, in Potrero center, as its run by horrible peole with zero understanding of banking or customer service.

    San Francisco Federal Credit Union

    San Francisco Federal Credit Union

    (592 reviews)

    Fillmore, Western Addition

    Wow, I'm genuinely impressed with how responsive and professional SF Credit Union has been…read morethroughout the entire auto loan process. Huge credit to the lending department for funding my auto loan in just two days. I had recently applied with several other credit unions, and some are still reviewing my documents more than a week later. In contrast, SF Credit Union provided clear communication, regular updates, and a streamlined process from start to finish. Not only did they offer one of the most competitive rates I found during my research, but they also didn't require unnecessary conditions such as direct deposit commitments or other hoops to jump through. If you're in the market for an auto loan--especially if you're purchasing a Rivian--I highly recommend giving SF Credit Union a look. Their customer service, transparency, and efficiency made the entire experience exceptionally smooth.

    I got a jumbo home loan through SFFCU. Would highly recommend!…read more My previous lender was botching my house close. Pretty much everything that could go wrong was going wrong - increasing costs, a surprise demand 1 week before close that I rent my current home out with a lease & a paid deposit, and denial of part of my income a few days before close. It felt like it was falling apart - it was messy on the lender's part, and stressful for me. I didn't want to continue - I negotiated an extension with seller, and then switched over to SFFCU. What a night & day difference! The team listened carefully to the situation, was clear up front with all requirements & potential underwriting risks, and we discussed how we could mitigate. What was great was they were able to talk to underwriter and get high level alignment up front to reduce uncertainty. Once I switched over, they swiftly got to work. Early on, they proactively called me and told me when rates were decreasing, and when rates were going to increase and I should lock in. I also had access to 3 different people on the team (Tim, Jazmin, and Tina) who all played a part, and depending on what was needed, I could easily get a hold of any of them with a quick call. Overall it was a smooth close process, and with the best rates I could find on the market.

    Wells Fargo Bank - 12 YEARS AND COUNTING!

    Wells Fargo Bank

    (48 reviews)

    Union Square, Financial District

    The ATM here works great! I enjoy this location it is near the shopping mall and restaurants.read more

    I had an extremely upsetting and discriminatory experience at this Wells Fargo location…read more I came in to cash a valid government-issued check. The employee who helped me, Jeffrey, immediately treated me with suspicion and refused to cash it, claiming he couldn't "verify" it. His tone and body language made it feel like he was assuming I was attempting fraud, despite no clear explanation being given. When I asked to speak with a manager, he refused and said he was a supervisor, denying me the opportunity to escalate or even understand the decision properly. The interaction felt dismissive, condescending, and unnecessary. What makes this even worse is that I went to another Wells Fargo branch just a few blocks away immediately afterward, and they verified and cashed the exact same check instantly with zero issues. No interrogation. No hesitation. That alone speaks volumes. Based on how I was treated and the contrast between branches, I felt profiled and discriminated against. As a person of color, it is hard not to conclude that my appearance and skin color influenced how I was judged and handled in this situation. This experience was humiliating and stressful. Banks should not make customers feel criminalized for conducting legitimate business. Wells Fargo claims to value fairness and inclusion, but that was absolutely not reflected here. I would strongly caution others--especially people of color--to be aware that treatment at this location may depend on who you are, not policy.

    Western Union - banks - Updated June 2026

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