I have been getting my watch repaired here for over 30 years. The gentleman is wonderful.

I would not recommend this company for anything more than a battery for a watch. I took in 3 wall clocks . 2 Vienna Regulators and a spring wall cloch with chimes which had been overwound When I went to pick them up he handed me a bag as parts as he did not replace the spring and now I have no chimes. The other 2 clocks worked for less than 6 months. He did not honor his warranty. I would never recommend his company as maybe its time for him to retire. read more

I know a little about clock repair. Fritz gives lo-ball estimates and when you pick up the clock, it's almost double the estimate. This happened twice. He brags that he disassembles and cleans every clock, "How else would you get it clean?", but one clock I took there was not cleaned properly, if at all. The 100 years of dirt in the movement stopped the clock about a year later. I cleaned and oiled the movement myself, finally, and could not believe how much dirt came out in the cleaning fluid. It now it runs as it should. I don't trust him. read more

I've been a customer here for years, as I collect watches. Fritz is a true professional who knows what he's doing. He's repaired dozens of my watches, always in a "timely" fashion, and his fees are very reasonable. Plus, he's a very nice guy. I enjoy dealing with him every time. read more

I went to get a battery replacement, and was surprised to be told after it was done that it was to be paid in cash. I was annoyed when I found out why. He told the customer behind me that she would not have to pay tax if she paid cash. The rest of us have to pay tax everywhere else. Why should Western Watch customers be exempt? The bigger deal was that I brought a good watch in, and did not notice until later that the dial had been maligned, and the 12:00 mark was no longer aligned at the top of the watch. I have photographs, but I don't know how to post them. read more

Reducing my rating to a single star as the "repaired" clock stopped working after 10 days ... so much for Fritz's purported expertise! My experience is that "Western Watch Repair Company" is sickeningly expensive and unreliable outfit. I now have the clock being properly repaired by a qualified expert. read more

Super knowledgeable and helpful, repaired my watch on the spot for a good price. Would highly recommend!

Awful. Awful! I bought a used wall clock of indeterminate vintage and although it ran perfectly , I thought that it might benefit from a good cleaning and oiling. I took it home after Fritz brought his German "expertise" to bear where it ran for ten minutes and promptly refused to work again. Somewhat disappointed, I returned the clock to this so-called "expert" and expressed my displeasure with his work. Whereupon he promised to rectify any problems promptly. I took the clock home and placed it in its anointed place on my wall whereupon it worked for twenty minutes and has never worked since! And silly me: I thought that Germans invented clocks! Avoid at all costs! read more

I brought in an antique Deverdrey & Bloquel Mantel clock that had been in the family for some time, which needed a complete overall to get it working again. Fritz revitalized it in 5 days and it's keeping perfect time. His price is commensurate with his skill and experience. Thank you Fritz! read more

A personable and obviously intelligent proprietor is likely to greet you once you've found your way to this second floor office storefront. I got what I was looking for and at a reasonable price... I have no reason to go anywhere else. read more

I have always been satisfied with Fritz's workmanship and quality of his products. I highly recommend him.

Meticulous service. I took my watches in for batteries and had them replaced quickly. This was an interesting place full of great clocks.the watchmaker was informative and friendly. Thank you Fritz! read more

Fritz is a rare find - someone who is knowledgeable and capable of repairing 200+ year old, and new clocks. A few free parking stalls are in the basement, walk to Burrard St. elevator. read more

Great price and service! I needed to fix the main spring on my manual vintage Longines and the shop owner was able to give me an immediate quote. He recommended I also get a service, in which he also fixed the crystal casing to my watch! The total for both the maintenance service and repair came up much cheaper than other watch shops I went to get quotes for just the spring repair. Highly recommended. read more

Tradition watch maker, best service, best parts, best work. I had three watches to repair, Nixon, Wenger, Festina, all diffrent and in their own respect. The Nixon and Frstina just needed new batteries, the Wenger needed a new strap, had major water damage and dirt as well as a new battery. Fritz, did it in 20min, done and I enjoyed chatting with him while waiting, very down to earth and friendly no stress. The whole thing came under $80, that is unheard of, I would have been willing to pay $120, that's still under the cost that I would pay somewhere more popular and would wait a day or two. He also has a gold smith jeweller who is working in the same store, I feel vey priviledged to be able to go to Fritz, not may store left like his, were you can get to know the owner. And the othergreat thing isthe location, it wasjust accross Burred street, from a great coffee shop The Elysian Room, really great coffee. read more

Quiet, little space hidden upstairs. Adjusted my sons watch in about 5 minutes for $15. Real pros. These are the kind of businesses I like to support. read more

Wow--what a pleasure. Absolutely expert service--nine watches re-energized, and three new watch bands installed within two hours. The Austrian proprietor is very courteous and his pricing is also very reasonable. I really enjoy supporting lovely businesses such as these, especially as they're a vanishing breed: it's lovely to know that there's a personable professional behind the counter. Thank you! read more

I didn't get a watch of mine fixed for months because my watch guy retired and I didn't know where to take it. I found a new old guy, he's German, wears a lab coat and his office looks like a laboratory. He fixed my watch in about five minutes for $5. He's friendly and sharp. Bring him you're malfunctioning time pieces and thank me later. read more

Owning a watch is simple, but repairs can be a challenge if you don't know where to turn. I read Reid's review of Western Watch & Clock Repair, and true to review, Fritz who runs the shop was a delight to work with. I showed up with minor repairs (watch strap replacement, and broken link on metal strap) and was asked to sit for a few minutes. Less than five minutes later, both watches were complete. The shop is located on the second floor, an an office building. Lots of parking on side streets. read more

Western Watch & Clock Repair - 2233 Burrard Street, Vancouver, BC - Watch Repair Near Me - Vancouver, British Columbia

Very professional and traditional watch repair shop. The gentleman who fixed my watch has been in the business for over 50 years and definitely knows what he's doing. Price was also very reasonable. read more

Great watch repair place. The battery in my watch went out earlier in the week so I went in and they gave me a number to come back in a little while. Sure enough, I walked around the block, grabbed a cup of coffee, and my watch was ready. The price was pretty reasonable. I recommend going here over one of the other watch stores in town. The guys certainly know what they are up to and it's a small friendly shop. read more

We just saved almost $300 on two (expensive) watch repairs/battery changes. Fritz is friendly, fast, efficient and skilled. Also, the cost was very reasonable. We took our watches to him after getting expensive estimates for a "service" from the high end watch store next to the Bay. We will return to Fritz at Western Watch and Clock repair...a gem of a store and I highly recommend it. read more

Brought my out of warranty TAG Heuer to have its battery replaced. The gentlemen is a Master Watchmaker and he was happy to take the time to repair my watch while I waited even taking the time to clean it, and set the time and date. Very happy with the service and would highly recommend. read more

Good good service. Went to size two rings, fair price, nice attention, they sized them right on the moment... No picking up later. Coming back for sure read more

Amazing service and completely reasonable. I went in with two watches, both needed battery replacement and one also required a band adjustment. I was told to take a seat and in 5-10 minutes, all of the work was done and it all only cost $20. Very pleasant gentleman, too. Highly recommend! read more

Bought a wall clock at an antiques fair and it ran well, but as it was used and of indeterminate age, I thought that an overhaul and clean might ensure longevity. I took it to this gentleman who was courtesy personified but the clock hasn't run since! I took it back and it still doesn't work!! If it isn't broken don't fix it! Needless to say, I shan't be going back! read more

Fritz rocks.. went in to get a battery replaced in my watch.. done in 4 minutes.. no fuss no muss.. will be back again.. two thumbs way up for this place. read more

This lovely man stayed open an extra half and hour so I could get my battery replaced after work. So nice and very knowledgeable. I will definitely be going back for all my watch needs. He even adjusted the links of the band of my watch. Obviously very aware of details and quality work. I highly recommend this watch shop for all your watch needs! read more

My experience was in line with all the other great reviews. Great service, great price, friendly owner, convenient location. I recommend this place for watch and clock service, or even just a battery. read more