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    Western Weed Abatement

    4.5 (23 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Western Weed Abatement

    Fire protection services

    Lawn care

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    He didn't show up twice. Third time, he was late. Fourth time (the day his worker came) he arrived late!

    I'm honestly very disappointed with how this situation was handled. WE HAVE EVERYTHING ON OUR HOME CAMERAS, SO WHEN RESPONDING TO MY REVIEW, PLEASE DO NOT LIE LIKE YOU DID WITH MY HUSBANDS REVIEW, AND TRY TO STATE DIFFERENT TIME FRAMES, OR THAT YOU STATED "don't worry about the gas" my review comes after watching all footage to ensure all time frames, all statements, and everything said is nothing but the truth. The amount of unprofessionalism Matthew displayed was extremely disappointing, especially considering he is former Army. We are a military family ourselves, so we understand how important timelines, communication, and professionalism are. That is part of why I wanted to support a veteran-owned business in the first place, knowing how difficult the transition from military to civilian life can sometimes be. Unfortunately, Matthew failed to show up within the timeframes he provided on three separate occasions prior to this incident. He didn't show up to two confirmed appointment times and came late to another. Despite that, I still tried to remain patient and understanding. We had scheduled a weed removal service for Saturday, May 12th with Matthew, but he called me today stating, "My worker is in Hemet, we can do it today." Despite the change, I agreed. At 10:40 a.m., he texted stating his worker would arrive "in ABOUT an hour." Around 11:15 a.m., another man arrived at our home speaking only Spanish and said he was here to "work on weeds." Since he arrived within the timeframe Matthew had given us, I genuinely believed he was associated with Matthew's company. The man immediately began working on the yard. To add to this, Matthew never informed me who specifically was coming, so it was reasonable to believe this man, showing up at the exact timeframe Matthew gave, was his worker. At approximately 12:10 p.m., Matthew's actual worker arrived, which was around 35 minutes after the first man had already started working. He didn't arrive "in about an hour," but much later. That is when I realized there had been a misunderstanding. I immediately called Matthew to explain the situation because we obviously could not pay two separate people for the same job after work had already begun. Instead of handling the misunderstanding professionally, Matthew became very upset, short-tempered, and repeatedly stated that we were "wasting his time." He then demanded that we pay his worker for gas. Wanting to be fair, I quickly thought of a number and offered $5 because Matthew had previously told me his worker was coming from Hemet, which is where we live as well. Since Hemet is a smaller city, I thought that was a reasonable amount to at least help with gas. Matthew then became even more upset and stated the worker was actually coming from Menifee and demanded "at least $20." This confused me because I had previously been told the worker was coming from Hemet. Matthew also stated that his GMT400 GMC Suburban only gets around 8 miles per gallon, which he used to justify the amount. However, most eighth-generation GMC Suburbans from that era average closer to 12-15 MPG combined. Considering Menifee to Hemet is roughly a 15-20 mile drive depending on location, the reaction and demand for gas money felt excessive, especially when I was already trying to offer something in good faith. I also want to note that I did not have to offer money at all, but still tried to help out of respect for his worker's time. I later walked over to Robert in his truck, sincerely apologized, and explained that we are a military family and truly did not have much to offer, but that I could try to gather $10 or $15 for gas and also send him home with food and water. Robert himself was actually very kind and understanding and said, "I wasn't even supposed to be working today, it's really no worries." He also reassured me not to take Matthew's comments personally. I completely understand being frustrated about wasted time, but accidents and miscommunications happen. What upset me most was the aggressive attitude, poor communication, and overall lack of professionalism in handling what was clearly an honest misunderstanding. A calmer and more respectful conversation would have gone a long way. Unfortunately, because of this interaction, I would not feel comfortable using this company again. Not to mention, the pricing felt extremely high. We were quoted $350 for a small front yard (roughly 200 sq ft), while the individual who initially arrived, completed the same work, and did everything Matthew stated he would, he leveled, he pulled, he even sprayed with weed spray. At the end he said "only $100 for my work" which was amazing! We were told we'd have to pay an additional fee for weed spray with Matt. I would strongly recommend shopping around before committing, because I thought $350 was normal, come to find out it's not. It's priced so he gets a cut.

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    28 days ago

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    5 months ago

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    2 months ago

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    11 months ago

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    2 years ago

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    Matthew A.

    Thank you sir.

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    2 years ago

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    2 years ago

    He was amazing my yard looks awesome. Clean and sweep. I will definitely ask her to do it agai

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    2 years ago

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    3 years ago

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    3 years ago

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    3 years ago

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    Matthew A.

    Wow awesome review. I appreciate you alot sir ! Thanks for having me.

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    2 years ago

    Matthew did such an amazing job clearing the weeds from my backyard. We will definitely be working with him again.

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    Matthew A.

    This was a pleasent suprise I appreciate that mam !

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    2 years ago

    Working with Matt was a pleasurable experience. Everything that needed to be done was. He will be my to go from now on for yard care.

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    Matthew A.

    Thank you very much for the kind review, it was a pleasure sir!

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    2 years ago

    They responded right away and did a great job on a large area of brush. I highly recommend them!

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    2 years ago

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    3 years ago

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    Matthew A.

    I appreciate it Carlos glad you enjoyed it. You have a great day!

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    3 years ago

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    3 years ago

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    Review Highlights - Western Weed Abatement

    Matthew readily excepted the assignment, showed up before time, and when I returned home, the job was complete.

    Mentioned in 12 reviews

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    Western Weed Abatement - lawnservices - Updated July 2026

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