Years ago I had decent care at St. Ann's After two visits…read morethis year my treatment in the ER and hospital were very poor. My recent trip to the ER came after a severe seizure (no idea why) which caused me to fall out of the shower, shattering a glass door. The squad took me to the ER. I was dehydrated in part do to medication side effects and not drinking water for some hours. They needed a urine sample and I was not able to urinate They started an IV of fluids and I suggested drinking water as well. (they said no that's not necessary) After an hour they decided to bring water for me to drink. They decided on using a catheter and I refused. No discomfort and I was very dehydrated. They insisted and I said no. 15-20mns later a new nurse walked in holding a catheter device and I said no.... .. I woke up at 2am because a group of nurses were talking and laughing really loud. I finally yelled "SHUT UP!" they stopped and they woke me up at 5am yelling and laughing. I called for a nurse who told me it was " too awkward to deal with this because they are my colleagues" The next morning I was asked again to do the catheter. Before noon I was able to fill the urinal with 20oz and did so 4 more times that day. I'm fine and they never did determine the cause of the tremors. I've heard numerous bad experiences from others who went to St. Ann's and won't return.

the extremely prolonged malpractice mount carmel st anns and nationwide childrens hospital in…read morecolumbus caused these horrible conditions to mahad said abdullahi, the child of deqa yusuf haji and said abdullahi. this hospital should already be shut down and nurses charged with child abuse!!! nurses deflected concerns from the family about the babys health condition after emergency c section surgery. an inernal brain bleeding slowly happening for several weeks after his birth. the hospital lied about the family and how they cared for their son and systemically separated mahad in mount carmel from deqa and said. then continued improperly treating this child's condition. improperly treating the brain fluid from bleeding which put mahad in a vegetative state!!! justice for the abdullahi family and to hell with mount carmel st anns and nationwide childrens hospital!!!!

Very nice, new, and excellent staff…read more This place is very nice! The staff was very kind and knowledgeable during our stay. This place is very new and located away from the city so its not overrun. It was nice to be able to walk in and get immediate attention. The rooms that they put you in were large and private. We never felt like we were on display or rushed as we have been at other ER's. Thanks for all the great work, compassionate staff and excellent facility.

Very clean and friendly staff! Make you feel welcomed and actually seem to care. Private rooms and…read morequick service. Wayyy better than an other ER I've been to. Nurses Katie and Kurt were awesome and dr Singhal was very informative and helpful!

Received excellent care from everyone -- doctors, nurses, therapists, techs. Could not have asked…read morefor better treatment.

9 minutes ago New…read morePlease don't go to Riverside Hospital if you're having a mental health crisis. Go to literally any other hospital in Ohio. from the waiting room I was put in a 10' square concrete block room and my clothing was torn off me to "stop me from hurting myself" despite my begging them not to touch me because I'm a sexual assault survivor with trauma about having my privates touched. There I sat for 17 hours without food or water (except what i could drink by cupping my hand under a tiny sink) and had to ask to use the bathroom with the door open where a male police offer sat facing me) until I was strapped to a guerney (despite repeatedly saying I'd prefer to walk and sit in the ambulance, for which I was charged $650 after insurance) and taken to a mental health facility. No human empathy or kindness was given, and no doctor ever spoke to me. the rude, condescending nurse on duty spent all her time talking and laughing with others in the nurses station. after about 12 hours I was told I was "overlooked" for the food service and given a vile, sugary "uncrustibles" sandwich and a cup of water. I went there for help but I was instead treated like a criminal. I'm a kind, mild-mannered 52-year-old grandmother with a professional career, not a violent drug addict as I was treated. It was honestly the worst night of my life. Also, a good friend's 90-year-old mother had severe bed sores after being in Riverside after a fall. No one ever turned her and she was left in her own urine. Her assisted living director called Riverside furious after seeing the deep bedsores, and no apology or excuse was given. They just don't care about anything but profits and treat their patients worse than animals. This place needs to be shut down for patient abuse and neglect.

I seem to have had several bad experiences here. I will not adjust my 1 Star. Yes the staff are…read moreobviously busy but have some bedside manners. As a patient I'm already stressed and I have several health issues and to be inconvenienced does not allow for me to be a "happy" patient. If I do everything in my power to be responsible and show up on time. I do have the right to expect quality service. To boot when I brought my husband for an ER visit and they kicked me out of the room when I'm his wife. They did not ask nicely! I'm stressed because I had to bring my husband in for heart issues it only takes a moment to be kind. So I scheduled my yearly mammo. I get a lovely text telling me the where and when etc. I arrive 15 minutes as requested. The text I received said to go to suite 230! So I go up there the offices are closed and there isn't anyone at a desk or anything. So I have to come back downstairs and ask where to go. I asked nicely but got some pushback.

AVOID THIS PLACE IF YOU HAVE AN EMERGENCY. I had to take my…read moreadult son here. His family doctor thought he had testicular torsion and recommended we go here. He had been having pain for a week on and off and then it took a turn for the worse. He started vomiting. He felt slightly better so we went to the family doctor instead of straight to an ER. We got right in and everything seemed to be going well. They came and did an ultrasound. Then he was admitted. (Yes AFTER THEY DID THE ULTRASOUND) We waited for over 2hours for the results of the ultrasound even though we were told it wouldn't be more than an hour. With testicular torsion, every minute counts. We were told results from the ultrasound sound were negative. (Thankfully) They were going to send us home with a pain medication rx and a referral to a urologist if things don't clear up. I had to tell the dr that things aren't going to get better for him. They've only been getting worse this whole week. What else can we do? The Dr was a little frustrated with me and said well we can run some blood work and do a CT SCAN. If that doesn't work we can send him to the ER. We decided to go with that option. The tech was new and came to draw blood. Blood started squirting everywhere. They got it under control but I never want to see the inside of these walls again. It's nice and new, but that's where it's good side ends. We waited for well over two more hours for those results. Dr came in and said tests were inconclusive. No elevated white blood cells, no kidney stones, nothing. They could send us to the hospital ER, but no one would probably see us there tonight. So we took our referral and went home. This was late on a Friday. Monday morning rolls around. Call into urology and get in to see a nurse practitioner. She lets us know that there are cysts and his white blood cell count was elevated. She believes that the cysts are infected. The Dr at the ER had told us that they were not elevated. The NP showed us on his chart that not only were they elevated, but that they were highlighted yellow on the chart while we were at the ER! If I would've known what we know now, I would've skipped this place altogether. This is NOT an EMERGENCY ROOM. There's nothing urgent about this place, except that it should be shut down. This is a disgrace of a "medical facility". How Ohio Health lets it have their name attached is beyond me. They should be ashamed. This is a cash cow for them and you will be treated as such. We will avoid this place and every other free standing EMERGENCY room from now on. This place is a joke and unfortunately the joke was on us at the price of my son's health and our wallet.

Highly rated high quality surgical care provided with personal concern by caring people.read more

The care was exceptional, the physical therapy was excellent, nurses were outstanding. The food was…read morevery good and served to order and hot,on real plates with cutlery. The cleanliness of the facility is above reproach. Last but not least my surgeon was the best too. I will continue to recommend this hospital to anyone that needs a referral.

No one wants to have to go to Urgent care but recently our little one fell on her arm and it was…read moreafter hours. We called her pediatrician and they recommended X-Rays at urgent care. I like that this was focused on children and was surprised at how easy everything was. We got checked in right away, just had to show Id and insurance and then we only had to wait a few minutes before being seen. They gave her ibuprofen and an ice pack right away and were super awesome with her. I'm glad we have this option so close!

This place was awful. Per pediatrician orders, after interpretation of X-Ray, sent here ONLY to get…read morewalking boot, for fracture. I was informed they needed to do their own X-Ray, we're rude about it, insisted she only had a, "mild sprain," gave her a useless brace for a sprain. Treated her rudely, asking her why she was crying (not sobbing, just in pain). Telling her to, "quit limping," and she was fine, no restrictions, could participate in gym class & double header soccer tournament next day. Morons. I called pediatrician's office next morning, was told UC can see their X-Ray, did not need to do their own, only wanted more money, & I was to call COPC Sports Medicine right away. Doctor said she needed to be seen same day, fitted in walking boot for 6 weeks, due to a "grade 3 lateral ligament tear." Great job, Children's UC on not only being rude, but also not knowing what you're talking about. If it's not you're specialty, which it wasn't, it's okay to say, "I don't know, let me refer you to someone who does, an actual specialist." I will never go there again!

Parking is easy. Park in the safe auto lot. Bring ticket with you to validate before you leave…read more Just makes it easier. Take elevator in garage to level 2 there is a pedestrian bridge to Ross. Tip: You can access Rhodes from Ross but its quicker to get off at level one and walk outside. I was going to Rhodes. Check in is easy. Turn right at the info booth and you will see the registration room. They will log you in and then walk you to your next floor or department for your procedure. You kind of feel like you have your own tour guide. Waiting rooms were clean. They had reclining seats in some of them. The secretary at endoscopy was not at her station for five minutes and people who came in after me then got checked in before me Found that irritating. Plus they just left my stickers on her desk... for all to see. pretty sure that is a HIPPA violation. I didnt like my stickers abandoned on an empty desk. The person scheduled in front of me was late so I got a room 45 min early! Yay me. Tip: always get to these appt times promptly or early.... That person is going to be sad they were late. Staff was great. I need filtered IVs due to a heart condition and that was available and checked on by both anesthesia and my surgeon/doctor. Felt my heart safety was very well cared for. Procedure was explained thoroughly. Dr Hooper was personable, and answered any questions I had thoroughly without rushing or making me feel silly for having questions. Procedure went smoothly. Seems cancer free, thats a good thing. Now just waiting on stomach biopsies. If you ever need a thorough, competent and kind doctor to determine if you have ulcers/stomach cancer... I highly recommend Alexander Hooper at OSU.

Going on 8 hours waiting to be seen in the ER. Came from Dayton for this. Wife has gangrene in her…read morefoot and been waiting for 8 hours. Gotten worse since we've been here. I went back to the front desk to plead for my wife. The male nurse at the desk told me that's the way it is and I could go somewhere else. Didn't like his answer, so I found another triage nurse. She seem a little more understanding and said they would send a nurse into the waiting room to look at my wife's foot. Never came in. The absolute worst ER I have ever been to. I never thought to look at yelp for reviews. I came here , while sitting in the ER. For 8 hours. Also watched a number of tweekers and people with sniffles go back before we did. My wife has been coming to OSU for the last 2 years. She has CHF and kidney disease. To get treated like this is a tragedy If anyone from OSU would like to call and discuss the poor service. 937 765 7279

Unimpressed. Woke…read moreup sick, went to this location even though it was farther away, because it is part of my health system. Didn't make an appointment beforehand because honestly, I wasn't sure how long it would take me to get there or what shape I would be in or if I'd have to have my wife drive me. Made it, walked in, and was immediately put off. They make you check in standing up at a kiosk. They make sick people stand up and go through a bunch of screens on a kiosk. I am already in their system, and still their information was not up-to-date. And then when I went to search for my doctor, he was not in the system, even though he is indeed in the system. And, the wait for a walk-in was 2 to 3 hours out. Look, staff were great: the one person, who showed up partway in and realized I was frustrated with the screen. Nobody else in the kiosk lobby. I called my doctor, who was out that day but they were able to schedule me at another urgent care sooner than I would've gotten in at this place. I'm pretty happy with OhioHealth in general. I am not happy with this location.

Had a medical issue that needed to be dealt with on the weekend. This place is great! Came in at…read more9:15. Waited five minutes. Was seen immediately by a nurse. Then under three minutes a actual doctor (not a nurse practitioner). The waiting room was comfortable and spacious. Rooms clean. My quality of care there was excellent. Zero complaints.

Very nice facility!…read more Came here to get a badge and so I've only seen the parking lot and main entrance. Liked how friendly security was, they saw me circling so I asked about parking and they were very helpful. THey saw me on my way out and asked if I found everything ok, which was so nice! The facility is beautful! I like that the main desk is big, with lots of staff, is right inside the entrance so you really can't NOT find where you're going. They noticed me and asked if I needed help finding where I was going. I was hanging out by the security door for a while, to get my badge, and they also noticed that I was there for a while and asked if I needed assistance. I thought that was very thoughtful and nice that they're keeping eyes on the comings and goings and what's happening in their surroundings. I liked this facility and first impressions were nice!

On Saturday morning, Hubby was experiencing abdominal pain and a swelling on his right side. Of…read morecourse. Things always happen on a weekend. Having been moving and lifting heavy things, we worried that it could be a hernia or appendicitis. We opted to drive 70 miles to avoid nearby more rural hospitals. We used to live nearby and in the past had rare but positive experiences with Mount Carmel. We did not have TOO long of a wait to get taken to a "room". But the room had no bed, remains of food and a bottle of urine. When staff interacted with us, they were friendly and seemed competent but interactions were so infrequent that we felt forgotten even though this was Saturday afternoon and the ER did not seem busy with serious cases. All total during a 6 hour stay, staff interacted with us for maybe 15 minutes. Can't you just poke your nose in and update us? We aren't demanding or difficult people. As luck would have it, the problem wasn't serious but it might have been and you are always scared until you get an answer. Another thing, when he had to go to the bathroom, the nurses station told me to ring for a nurse. How? I went back looked around the room for a call button. Eventually I found a gadget hanging behind his bed, out of sight, that looked like it might work. Shouldn't that have been handed to him with instructions on how to call for help when he was being hooked up to the monitors. And how do you adjust the bed? When we left, shouldn't they have told him, they were going to take out the needle. We thought we were on our own. Blood everywhere. At least on this day, Mount Carmel dropped the ball on patient communication. Parking though is free.

I have never been treated like less of a person than at this location. I am spewing up, mucus,…read morecoughing up blood and my entire face hurts from swelling, and I kept getting passed over by people who had things like hurt fingers and we're throwing up. I went there two days and stayed for one day and 3+ hours a second day while being continuously passed over because my symptoms weren't serious enough according to the nurse at the front desk. Meanwhile, they did tests and got the results and still would not admit me because they felt it wasn't important enough. I hadn't slept for five days and was starting to hallucinate which I told them. I will never be back. I will never recommend you guys. For anyone else reading this I hope you seriously consider your symptoms before you go there because they definitely will and will treat you according to how they see fit. The sad part is I was a patient there for multiple years and continuously saw it get worse and worse with patient interaction, wait time, police presence and authoritative confrontations. we are just people that are trying to get help and to be treated like less of a person because my symptoms may not be as serious (or I may not be as pretty as the mom of a girl who has a stubbed finger) is so disheartening. I wish you all the best of luck in the future, but you will no longer have my business and I really hope that you consider changing your policies to serve your patients better.