It's been 5+ years since my first review here and goodness, a lot has changed since then. So much…read moreso, that it's time for an update. The biggest change is that it has gone through a total renovation on the inside. The check in area is right up front and it's large and spacious. The main floor looks almost the same, with the small cafe area also getting a face lift. I think the thing I noticed the most is that the stairs are gone from the center of the lobby. Now the main way to get to the second floor is the elevator. This definitely opened up the space. As for offices and different departments, the only ones I've been in since the change are urgent care and physical therapy. The urgent care is now on the first floor and when I had to go a few months ago, I was able to quickly book an appointment online for later that day. I had zero wait time and no problems at all. As for the PT area, it looks completely different, and in a good way. The service I've received has stayed the same, really great overall. I'll definitely continue to come here when needed.

Good visit. This review is focused on my experience at the Tower section of the Martha Morehouse…read moreMedical Plaza. I had a scheduled appointment and was coming in to have some lab work done. This was the first time I have used this location for labs, but it was an option and wanted to go here based on location. I also use this location for Gastroenterology. They have a great department and my doctor works out of the Medical Plaza as well. I have consistently had good visits there too. For the lab work, upon arrival at the plaza the parking is still a bit of a mess due to construction. I would recommend allowing a little extra time to be on the safe side. It was busy when I walked in the tower there was a line at registration of about 7 people in front of me and more arrived after. The line moved as quickly as possible but there was only one employee at that front entrance. She worked to get us all checked in and I think it was just a 9 am rush. After check in and registration, I was directed around to the other side for the lab work. It was on the ground floor and that part of the lobby/waiting room was packed. I had an appointment and waited about 20 minutes past my appointment time or so. I did notice, they do offer walk-in lab hours but would recommend an appointment here if possible. Once my name was called, I was escorted back and the nurse verified my identity and did her job. She was great and was very personable which was nice after the wait. Overall, a good visit and friendly employees and nurses that I spoke with. I will definitely be back as they offer a lot of services and departments here at the Medical Plaza.

The receptionists are the best. The check in process is such a breeze, it literally takes less…read morethan a minute. They have a kiosk set up, the instructions are very easy to follow. The receptionists are helpful and professional. The waiting area is large and comfortable. I've never had to wait too long. Dr. Kovak is good and the nurses are great. The Physical Therapy area is amazing as well. Everyone is helpful and supportive. The whole office is organized and they are phenomenal at communicating!

I was referred to Paul Cook MD due to Ulna Nerve damage…read more Personally I've had an excellent experience during this ongoing process. Their entire personnel are amazing, caring and their Out Patient Surgical / Physical Therapy is exceeded all of my expectations.

My husband had his surgery here today. As you can imagine, he arrived nervous. The staff here was…read moresuper friendly, even with my daughter kicking and screaming with her dad going back for surgery. I believe the care here was great. The surgery itself was only 30 minutes but he spent more time getting ready for the surgery and then post surgery in recovery. I left for 1 and half and came back right on time to the visitor area where we got a call from the doctor and then the nurse on instructions for discharge. Nurse Tammy was ready for discharge as you can imagine. My daughter not so much. I explained the process of discharge to my daughter and calmed her body and mind down. We waited a bit and the nurse cane out with after care instructions. Then we drove around and picked my husband up at the discharge area in the back. Easy peasy for a simple surgery. That's how I like it. I will keep this place in mind for future outpatient surgeries.

Dr LEFF is simply AMAZING! Removed 2 sports hernias with no…read morecomplications. Surgery center was outstanding. The patient care was the best I have EVER experienced! I recommend Dr. LEFF for and general surgery!

This place really blows... I went to get my ankle checked out and got x-rays. They told me nothing…read morewas wrong besides a sprained ankle. So as my ankle got worse a week later I went to an actual foot dr and I have had a tier 2 tear in a ligament and a fractured Fibula. On top of that I couldn't even get ahold of my x-rays. I do not recommend this place to anyone.

My daughter fell down concrete stairs and her ankle was pretty swollen. We weren't sure if it was…read morebroken or not and came here and had a great experience. The staff was so nice and we were in and out pretty quickly. She ended up with a sprained ankle.

I Highly recommend Dr. Schlessel. He is easy to talk to and listens to what I have to say. He…read moreseems interested in my life and my pursuits. He adjusts my meds as needed.

Follow up, joint injection. Provider gave options for plan of care & let me decide. Excellent…read morecare.

Been here a few times, both for injuries and illnesses. Staff is kind, accommodating,…read morenonjudgmental. Wait is usually not too bad, but it's urgent care, so it really depends on how many people are waiting. Staff is efficient in treatment but it doesn't feel rushed. Good quality of care, I trust their expertise. Go to place when I can't wait to see my doctor.

My daughter had an ear infection and made the mistake of choosing to go here. She had called prior…read moreto get an idea of cost, was told $100 unless Dr. needed to do more tests. He looked in her ear and confirmed it was an infection wrote a prescription. She had to pay $25 at the appointment and was told she'd be billed for the rest. Bill was for $266 after the uninsured discount and paying on time it was 157.05 plus the $25 already paid so $182.05... $82 over what she was originally told. Why? Good question because no one has been able to answer that. No one really knows the cost prior to billing which would've been nice to know. Lesson learned only go to urgent cares that charge you at the door don't wait for their surprise bills! Sad world we live in when a 5 min Dr. visit costs that much...

Brought someone here for a procedure. Staff were great throughout. The place is fairly new, some…read moreconstruction and additions still going on. Easy to get around, plenty of parking, great signage. In and out relatively quickly. Good communication with phone calls and texts. Our check-in card got us a free drink at the little Bistroh! downstairs. All in all a great experience for something that can be not a lot of fun.

Began working out and of course my spine decided to be a problem. (I have a an old injury that…read moretends to be problematic). Went to the urgent care to see if this is a pinched nerve/slipped disce Of course before coming I was literally screaming in pain, so loud that the dogs became concerned and flanked me. Once at the urgent care all my muscels loosened up. I can see how they may not have understood my pain was past a ten five minutes before I checked in. Parking was easy. Big lot. Not a lot of people here Saturday evening. I got checked in. Waited maybe three minutes. Was taken to an exam room. Jerico took my vitals. Was pleasant but could noticeably tell he hated chit chat. Lol He excused himself and the wait for a provider began. While waiting I noticed this room smells weird. Gross weird. I dont even want to think about what it is but it smells like the trash needs emptied and the trash smells for lack of a more descriptive word. yucky. I think that conveys it. Kind of smells like a mixture of puke and disinfectant. Ew. See. Yuck. Doctor Haynes come is. Was relieved it wasn't another NP. Especially due to it being an upper back/neck injury. Thats mg big beef with this place the NPs. I explain some of my medical history. Explain the injury. She does an exam concluding its soft tissue causing the pain. And doesn't need an x-ray. I agree it doesn't need xrayed, but was wondering why she didnt lean to mri. Never did she mention it. Still holding fast to its an pulled muscle. I am 100000000000% sure it is more than that. So I ask for a referral to the spine clinic. She gives it to me I was sent home with lidocaine and muscle relaxer. I agree, those I needed. The entire visit took less than 30 from the time I sat down in the waiting room. The only thing I was surprised by there was no follow up call. Usually when you go to an ER in urgent care, especially with a neck injury staff follows up the next day That was not the case here no follow up was received.

Wow, I can't be more impressed with a surgery outpatient operation than this center out in the…read moreoutskirts of Dublin, across from Tuttle Mall. Their care, their warmth--almost to a bubbly nature, and their confident inspiring professionalism has compelled me to write this review when I hadn't plan to. I came to have a screening a very private, unmentionable, part of my body. . . oh might as well admit it--I came for a probe of my anal cavity and the areas beyond. Yes I came for a butt probe. I am 50-now and it is time for me to get bootie probed every five year--especially since colon cancer runs in my family. **public service announcement** Cue the bright colored TV peacock and chimes--dune, dooo, dune-- if your older than 45 please get your butt probe every five years; colon cancer is easily treatable if you nail it early. Everyone here from the receptionist, to the pre-op nurses, to the anesthesiologist, to the surgeon, to the post op team, to the people who called to check up on me days later were super friendly, kind, had a professional gravitas that made any anxiety about the procedure evaporate. Before hand they reiterated the purpose of the scan, thoroughly reviewed every the RXs I was on, and described what was about to happened. Afterwards, they contact my driver ( you have to have one) to relay what they found and what action to take and not take. This was a great relief; it was my first colonoscopy so I didn't know what to expect. (Naively, I didn't realize I would be in a surgical grown. Good thing, for I realized to late I was in a Pink Floyd shirt and imaged the surgical team joking "Now we are about to explore the dark side of the moon!") I love this place. Highly recommended. And get your butt probed old farts!

Was scheduled for a surgery. was asked for my medical info which I provided. Was asked to prepay…read more$1200 and I did. Two days before surgery I called as nobody had told me when to show up. I was told they would call me the day before surgery and tell me when to arrive. The day before surgery I waited until 4:20 pm for a call and it never came. So I called at 4:20pm to ask because their hours said they closed at 4:30pm. They were already closed for the day. So I called my surgeons office to say I wasn't showing up the next day because I had not been given a time. They then told me the surgery had been cancelled and would have to be done at the hospital. It is now 2 days later, my surgery is tomorrow and the hospital wants me to prepay but Dublin Surgical has not refunded what I advance paid them for a service they failed to perform. Would you want surgery at a facility that was this incompetent at simple administration? I wouldn't.