Great location within walking distance to the heart of West Chester…read more Super friendly staff and community. Manager was very flexible when asking for lease extensions and even helped with ending the lease early. Each unit is unique so I can't comment on all of them but mine was well designed/maintained. What little maintenance requests were needed were handled in a timely manner.

I love this place! I will live here forever as long as I can! I've had nothing but positive…read moreexperiences here they've solved every problem I've ever needed them to solve. The staff is absolutely accommodating, and I personally have had extenuating circumstances where I've needed assistance they've gone above and beyond to help me out every time!

I have lived at Valley Forge Suites for the last 5 years and it is a nice apartment complex to live…read more. The grounds are keep very clean as well ast the community spaces within the buildings. The maintance staff is very compatant handling and type of work order submitted plus they always clean up when done the work. The office Staff consisting of Tiffany and Denise are excellent and very responsive to and concerns or questions. They submit work order within a hour and most orders are done the same day. I would highly recommend Valley Forge Suites to friends and family.

Fast and communicative staff, got us a wonderful apartment and was extremely reliable on…read morecommunication!

I have been here ten yrs Nov 1st. while some things are no longer available this place is still a…read moregood place to live. The clientele has somewhat gone down but for the most part it is still pretty good. It takes longer to get things done but they do eventually get done. I give it four stars because no matter where you go it will not be perfect.

The leasing office and our guide was very nice. My rating is coming from the building itself and…read morenothing to do with the people working there as they are absolutely amazing. The building itself looks like it was built in the 70s and they've been making upgrades to the individual apartments but because the foundation is so old and needs a face lift itself, it takes away from the "upgraded apartments." The apartments start at a minimum $2,000. Even for the old rinky dink 1997 brown cabinets. Yes they were a thing the year that I was born but it's really time for PA to stop selling outdated apartments at an overpriced rate and just do away with them. Maybe it's because I'm from NY where yeah you're paying an arm and a leg for rent but no one would dare sell you an apartment that was last renovated the year that I was born. The amenities are awesome but the price for these apartments are outrageous. You could get a more modern, luxurious apartment with the same amenities, if not better at the KOP Town Center. If you're looking for a luxury apartment with luxury amenities than maybe look at the Town Center. If you don't mind paying 2,400 for an overpriced "upgraded" apartment that still feels old, then this is your place to be. They do have great amenities and a door man but for the price that you're paying, you're better off going to The Ave and Omnia in the KOP town center

I waited a year to do this review to make sure this review is honest and not hasty. This has been…read morethe best apartment complex I have ever lived in. The community is so diverse and everyone is friendly. The management company runs a tight ship and ensures the grounds and each building is maintained and feels welcoming. The price absolutely reflects the quality. Me and my husband plan on living here for a while.

MONEY-HUNGRY GREEDY MGMT, INHUMANE LIVING CONDITIONS!! AVOID AT ALL COSTS AND RENT ELSEWHERE!!!!…read moreWe moved into Park Square in November 2018 and loved living there for a few years. It was brand new and always clean, the Management and staff were super friendly and helpful, and there were community events every month! But with the change in Management 2-3 years back, it's become a terrible place to live. The Management team only cares about the bottom line, and will stop at nothing to get as much money from you as they can. The constant shortage of parking spaces at the complex creates daily issues for both guests and residents, and they'll have your car towed instantly without even a warning (I know from experience, unfortunately). Instead of offering solutions (like giving more tenured residents a reserved parking space at a discounted rate), they seem to ignore the issue and just accept it as a way of living at the complex. (It's not their problem unless you pay extra for a reserved spot each month). I've watched my parent's dog about 3-4 different times a year as they were away on vacation, and each time, Management consistently argued I should be subject to the pet fee and monthly pet rent, or else I'd be breaching the Lease contract. (Again, another money grab to get the most money as possible out of their residents). What once was a clean and luxurious complex has become disgusting and sad due to Management's negligence and inaction. Dog owners consistently leave feces within the hallways. There's a constant smell of marijuana in building 3000 every day. Car break-ins were happening in broad daylight. Public amenities like the fire pits are always broken and unusable. Management does nothing about these issues besides sending a vague email to all residents which never solves these problems. But all these problems pale in comparison to the inhumane living conditions we were living in - Building 3000 has a persistent mice infestation that we experienced on a daily basis from January 2025 through our move-out date in May 2025. After informing the Management team in February 2025, their only solution was to bring in their "pest control vendor" to put more traps down in hopes to resolve the issue (something we've already been doing for the past month with no success). The severity and prolonged nature of the infestation made it so bad that we ultimately decided to leave and find better living conditions for ourselves and our two-year-old daughter. Despite the health risks and poor living conditions, the Property Management team and Leasing Office never offered alternative solutions, condolences or compensation of any type during or after our stay. We thought the nightmare was over after moving out in May 2025, but this past week (5+ months later), we received a notice from a debt collection agency on behalf of Park Square to collect a $200 "additional balance due" to cover cleaning costs (something they verbally agreed to cover due to the mice infestation). You read that right - $200! They'll stop at nothing to get every penny from you, and they don't care about the residents at all or improving quality of life at the complex. Whatever you do, avoid renting from Park Square. Also, if you're aware of a strong legal/counsel practice in the area with experience in these scenarios, please contact me privately as I look to pursue legal action.

We have lived at Summit House for nine years. My husband and I bought together and have since had…read morea daughter. The home owners that we share a block with are lovely. Our immediate neighbors have really made our time here enjoyable. In a condo community, they really make a difference. We never had trouble with management in all of the time we have lived here, no matter who was in charge. Within the last year, Sherri retired and Laura took over. For whatever we need, both were/are very responsive and helpful. If we call with an issue, we have always gotten a response within 24 hours. The guys who do the work around the complex are helpful and polite. Don't judge the units by the outside. Yes, they look like 70's ski resorts but you have to look past that because the interiors are what make the condos. Some sort of complex upkeep happens every year - painting, repaving, updating lighting, pool, etc. If you're interested in getting involved with other residents, they offer multiple activities throughout the year to connect with neighbors. You make of it what you want. If you're considering living in Summit House, it gets my recommendation.

The location is great for west Chester except that it takes about 25-30 mins to get to 95/476. The…read morecondos themselves are spacious but everything in the community needs updating. The condos' exteriors are old looking and a lot of them are in need of renovation. The REAL problem with Summit House is Sherri, the office manager. She is single handledly running the community into the ground. She will NEVER fulfil a request. She gets snippy anytime you report a problem. Nothing is ever the association's fault. You will get charged for things that are not even referenced in the by-laws and your HOA will go up exponentially each year. It's something around 250/mth now I believe which is a joke bc they'll NEVER help you. I complained about bees once and was told maintenance came out with a tennis racket, swatted some and left their carcasses on the ground to scare away their bee friends. Can't make this stuff up. Once I was plowed into my parking spot by a snow plow. I couldn't get out for days. I had to rent a car. When I complained to Sherry I was told it was my fault for not parking in my car port. Not that it matters but the reason I wasn't parking in the car port - that I paid for - was that the door to the storage cabinet in the front was falling off the hinges and if it HAD fallen it would've fallen onto my car. Upon relaying this information, Sherry told me that I would be forced to give up my carport if I didn't use it. Even tho I PURCHASED the condo and the port was referenced and included in my closing docs. The final straw for me was when my neighbors deck began to leak from above and into my ceiling. As far as I was informed, Summit House takes care of the exterior/outside of the walls and my responsibility was within. When the neigh it's deck leaked it caused water damage into my bathroom. The whole ceiling needed to be ripped out. When I called to report the issue to Sherri I was told that it wasn't Summit House's responsibility. No reason given, of course, as this is actually NOT the law. But nonetheless, Sherri refused to do the right/legal thing and rather than deal with the hassle of a lawsuit, we paid for it ourselves. If I had it to do over again, I would run fast and far from Summit House and Sherri. There is no reason to have to deal with such aggregation and expense simply to live in a home you are paying for.

Zion is wonderful ! I had problems w my leg one day and could hardly walk ... he came right up to…read moreme and said let me get your packages and carried for me ... then he helped again w packages when I was in pain . Always courteous , respectful and smiling !

I love this apartment complex! I currently do not live there but Josh has been super helpful in our…read morehunt for the perfect apartment. He has been very tentative and responsive to any questions and provide us with meaningful information. We just submitted out application, hoping to be prt of this community. If you are looking for an apartment, this one has a modern layout, with up to date amenities and is in a good location. Ask for Josh when inquiring for an apartment!

I have been living here for 13 years. The limited attention that is given to their residence is…read morepathetic. It takes months for Service requests to be granted, even though a resident might find them urgent like mice, rodents, etc.... . Often times they say that they have already completed your request for maintenance and they have not. The front office does not answer your calls. You have questions in regards to your bill and no one returns your phone call. The lack of communication and professionalism at this place is horrible. At this point. I will continue my lease until it is up, but renewing will not be an option. They have now added on additional fees that were never added on before. We pay for water and sewage and trash and other additions like insurance and property fees that were not originally a part of the leasing agreement. Last, but not least, we lose water often, trash shoots are shut down, and security is a joke. You can get into the doors without any key or fob.

*Long Post Alert* I moved into Dekalb apartments in January of this year. I thought the price was…read morereasonable for the apartment. A pound me moving in the apartment it still needed additional work and I really wasn't all that happy. The service manager at the time was absolutely amazing (Marquis) he came for one thing and I was telling him about the other problems and in one day he fixed everything and even returned the next day to follow up. Little did I know that some minor maintenance would be the least of my worries. I had been living in the apartment short of two or three months, when the real problem came. After a long day of work I'm watching a movie and my boyfriend see's a mouse run across the room. I'm immediately upset and frightened at this point. I Have Never Been More Scared In My Life!!!! So, first thing the next morning I call the front office and they just acted like they were in disbelief and they would take care of the problem. Well......I can whole heartedly say it's been months and I'm still having the same problem. I have spoken with the office manager Megan and Regional Manager Karen at Scully company. They have since admitted to the older buildings as being infested with mice due to the construction around the apartments. Plus further inspection of the apartment, they have hidden holes where the pipes run for the heating, under the bathroom sink, behind the stove, etc. So it's like the mice can just go from apartment to apartment (because you can hear them all in the walls and kitchen area). I have spoken with several other tenants in the buildings and they have seen mice in their apartments. When I ask for a resolution they offered me to move on a sister property (which seemed like the simplest resolution but also was a hassle, seeing as they said everything would transfer over but when I called their property manager she said you have to go through the whole process of applying over again). So not only do I have to look for another place, I have to go through the process again, and as a healthcare worker find time to afford to move all my items somehow into another place. I'm very disgusted with management and Scully at how they are handling the situation. Mind you I haven't heard from the office in two months now, No follow up, No checking in, No Nothing!!! I want to say that the maintenance men have been absolutely AMAZING!! They have tried to make me feel as comfortable as someone in this situation can feel and they come out right away everytime I call. Christina in Dekalb office has tried to be as helpful as possible. But it's just not enough NO ONE should have to live like this. So this is just a FAIR WARNING to future residents you have been advise to LOOK else where!!!!!

We are current residents. We've been here for 2 years so far and renewed for another 15 months. We…read morelove it here. The office staff of 3 and maintenance crew of 3 are professional, friendly, knowledgeable and caring. Each time we've ever needed them, they've always been responded with a sense of urgency and care as if we were family. The sense of community here is pretty stellar compared to other places we've resided. We've got great neighbors who care about each other and us. This year 2026, we've been slammed with 2 unusual snowstorms. The maintenance team has been working day and night cleaning the property so residents can get out, but stay safe on the slippery lots and walkways. We highly recommend living here.

Very crappy, not well maintained apartment community. The leasing staff is the least competent…read morestaff of any rental company I have ever experienced. And I have worked in leasing for several years in this area and the DC area. This place isn't very expensive but is very overpriced for the worn out apartments they rent. We were shown a beautiful model and given a very half assed "renovated" unit that bore no resemblance to the gorgeous model. We had a lot of issues with bugs of all types. The unit was given to us very dirty. Gutters were full of crap so many overflowed. Do not rent here!!