Overall Score: 4.25 Stars…read more This hotel has all the qualities I like when staying away from home. I inspect bedding and bathrooms first and foremost. I was happy to see both were spic and span. Nothing grosses me out more than any kind of foreign object where I lay my body and seat my butt. The furnishings were very nice and the color scheme of the room well thought out. The lighting too was well done. The staff was friendly. There is a small area in the lobby for forgotten needs. The hotel was easy to get to. The price was very reasonable too. Should I venture to Malvern again, I will definitely stay here. Tip: Amazing helpful and friendly staff! Thanks

Great customer service. Cute ambience. Amazing amenities!…read more Stayed here for a work trip in Malvern for just a couple nights. Aside from the room keys repeatedly not working, my stay was perfect. My room was immaculately clean, and the lobby has a nice dining area where you can hang out and relax. The staff is super friendly and thoughtful. I received a bottle of water upon check-in, and the front desk offered a wake-up call. The manager of events, Jess, offered my colleagues a free champagne toast since she noticed we were celebrating a few milestones. The staff also came immediately to my room to help me when my room keys wouldn't work. The shuttle driver was a huge hit with my colleagues. He was funny, accommodating, and told amazing stories! I will definitely stay here again when I'm in town for work. It's a hop skip to my company's satellite office, and there are several dining options in the area that are walkable or a short shuttle ride away.

Comfy bed and room :) nice and clean, no jacuzzi and only a pool filled with kids. Easy and quick…read morecheck in process.

It was a nice layout and the employees were nice. Not that we used it but there was a decent pool…read more Breakfast was good for a free hotel breakfast.

Stayed here on a work trip. My room was spacious and the bed was very comfy. The pictures on the…read morewalls were pretty cool. Received a warm cookie and water bottles when I checked in. I liked that tge bathroom mirror had different light settings. Meals were good at the restaurants.

I've stayed here multiple times now and it's always a high quality stay…read more Cookie at check in. Amazing Rooms are spacious and very nice. Crabtree Evelyn products in the bathroom. Plenty of food options in the area. The staff are very accommodating and responsive. I have a severe down allergy and they've gone above and beyond to make sure the bedding is feather free each stay. One time it wasn't and they sent housekeeping up immediately to change out the bedding.

An amazing stay! I had booked a hotel and made some errors - cancelled that hotel and decided to…read moretry a bnb instead. We were in town for a funeral. Pattye took us in immediately and made us feel right at home. Breakfast each morning was delicious. Beautiful estate. Very quiet and peaceful.

Stayed here Thanksgiving night because we have a dog and they are pet friendly. They charge $75…read morecleaning fee for pets. The rooms are not clean. Walls and ceilings are painted stucco, some chipping. They "upgraded" us for no extra charge to a 2 bedroom suite, but only one of the two bathrooms has towels. They don't allow smoking in the rooms but both our room and the one we rented for our kids smells of stale cigarette smoke. Won't come back.

Enjoyed my first stay here with a family of four in the 2 bedroom suite. Each bedroom had its own…read moreadjoining bathroom which was very convenient. The breakfast was the basic powdered eggs, breads, fruits and hot and cold cereals. The pool was a good size and feel great in the morning prior to checking out. I had to ignore the person at the desk when we first arrived she did t have the best customer service, we had to work towards ignoring her bad vibe. We killed her with kindness.

I'm happy I made a reservation before checking how many stars it has on yelp. I was shocked to see…read more3.8. We had a wonderful experience at General Warren. The ambience is cozy. The lighting is soft and the seating was comfortable. The host originally had us on what they call the front porch but when he found out we were celebrating an anniversary he gave us a cozy corner table. I have never had a host be so thoughtful with their seating so we really appreciated that touch. The server was very attentive and nice. The wine selection was great! We enjoyed a Cabernet from Duckhorn - always a favorite. We both enjoyed a steak entrée and shrimp cocktail. And ended the night with a cheesecake. It wasn't my favorite cheesecake. I prefer a creamy cheesecake, but everything else was so good. I really didn't care.

Fantastic anniversary dinner. They made it special with a quiet spot and a wonderful meal. We've…read morebeen here many times and it's a wonderful place. Go and enjoy.

Drove by the area and need a quality stay with maybe additional morning hours. This Fairfield Inn &…read moreSuites located conveniently with easy access right off the highway, making it a perfect stop for travelers or anyone visiting the area. Received warm welcome upon walking up to the frontdesk. The room was clean, comfortable, and well maintained, which made for a relaxing stay. However, there was no wall nor curtain to separate the living area and the queen size bed. The complimentary breakfast offered a good variety of hot and cold options, and everything was fresh and well stocked. Overall, this hotel offers excellent value with its convenient location, clean accommodations, and satisfying breakfast. Highly recommended.

Nice location near King of Prussia and other towns in the area…read more Very clean location. The woman at the front desk was great. Welcoming and friendly. I have a severe down allergy and she double checked the room to make sure it was feather free before I got there!! King Suite with sofa bed room. The room is very clean and incredibly spacious! It feels like two rooms. There are two massive tvs. The bed is comfy, slightly firm but not overkill. Complimentary breakfast Checkout isn't until noon which is nice to not have to rush out.

Star only for location near Paoli Hospital and Wegman's and the Indian restaurant Tiffin's. This is…read morea franchise-run place and the staff (if you can call them that) are the owner's kids/grandkids. They definitely would rather be anywhere but this place and it shows! The young man was at the desk the last time I stayed. He was out of his depth but at least not horribly rude like the young woman working April 6th 2026. It's not good value given other hotels in the area like the Desmond. As others have said, it's not particularly clean and I'd avoid the breakfast. It is conveniently located. Hire someone who wants to work and is capable of a smile and can manage a pleasant demeanor.

I am in town for a wedding and I decided to spend a night here, not a good idea. I called ahead to…read morelet them know I was a late arrival, the phone rang for about 5 minutes before someone answer, the person wasn't friendly and with an attitude told me it was ok, I asked about late checkout and she didn't even let me finish. She said 11 am sharp Right after that call, I wish I could cancel my reservation but unfortunately, it was paid, and no refund Once in town, the GPS was giving us confusing directions, once again I called the hotel and no one answer Once at the hotel, we were given a handicap unto. No tub the floors were dirty, carpet smelly, walls dirty, I went to front desk ask for a non handicap room and I was told they didn't have more rooms I didn't believe it because the parking was empty. I have to admit that I have stayed at HI hotels that ate decently but this one needs to be torn down and rebuild. I feel that I needed to shower and disinfect after my staying

Don't expect anything when you stay here except coffee and a muffin from the freezer in the…read moremorning. I never went through so much when checking in a hotel. So many questions and inputting so much information. I was only staying two nights. The staff was friendly enough. The room barely had toilet paper!. Just a few sheets on the roll. Kind of embarrassing to go to the desk and ask, "could I have some toilet paper please?".The room is bare and the mattress is hard. This is an extended stay hotel, but there is nothing in the room..not even a paper cup! You have to go to the desk and ask for everything you need. It says they have an exercise room, but they did away with that several weeks ago. Apparently the exercise pieces didn't really fit in the room. Upon checking out, that took a long time also. The clerk said the rate was wrong on my bill for some reason. I said the bill was paid in advance and she agreed. Oh, and you can't get to the main road from the hotel. You need to turn right out of the parking lot, go down about a half mile and turn around to get back to the main road. A whole bunch of other hotels to stay at here. Choose something else.

Room smelled moldy, rude desk worker (in fairness it does seem like they have a bunch of extra…read moretasks other than checking people in), you get what you pay for I guess.

I was surprised to hear a bad review of the senior clerk Luis... he's actually better than a lot of…read morethe clerks I've encountered here and other locations.

This place is horrible just left there the other day. Don't go there it's really disgusting. They…read morehave roaches and do nothing about it. Not to mention the place is falling apart. The fire alarms are always going off. I would give this place no stars. The lady at the front desk is telling people to give a good review because the numbers are dropping. Now I see why.. avoid this place at all.cost