The Manager, Paulette and her team were very helpful, smart and able to think outsid e the box,…read morewhich a lot of insurance brokers aren't. I was dealing with a transfer of ownership with a fleet of vehicles, and tight timelines, and they got everything done flawlessly and made it easy for me to work with them. I will definitely use them again for my personal insurance services in the future as well.

My husband and I have been using Westland insurance for many years.We have never had a claim and we…read moreapparently got a good rate because we are seniors and own our home. We recently shopped around to several different brokers and found that we could get the same coverage for 60-75% less than Westland was charging us. There is something wrong with this picture.I will never use Westland insurance again and I suggest that anyone who wants reasonable insurance to go elsewhere

I came to inquire about parking insurance for my car and also to make changes to my current…read moreinsurance yesterday, August 8, 2022. Loveleen answered all my questions clearly and gave me tips. This is my second time visiting this locations (SouthPoint) and I am very satisfied with service here. Keep it up!

Special thank you to Monica, who went above and beyond to make sure we only pay for coverage that…read morewe need.. Glenn

Mike helped me out so much, went step by step on how to get my out of province vehicle insured…read more 10/10

They will not answer their phne, and, after leaving a message, they won't get back to you until the…read morenext business day. Good luck if you've been in an accident or otherwise need immediate help. I have done business with Guide Insurance for many years. They used to be a good insurance agency, but not any more (maybe due to the switch to HUB?).

I have been extremely pleased with the service I receive from Guide Insurance. My representative…read moreis Casey but all of their agents do an outstanding job. They monitor my policies and notify me before any problems arise as well making sure I have the best premiums for my desired coverage.

My bike lock was cut and my irreplaceable bike stolen on the 1st day of an 8 day bike ride. Yikes!…read moreI phoned from out of state. The staff at San Juan insurance took care of everything quickly and courteously. I am so glad they handle all my insurance. Amber is very responsive and prompt. I got my reimbursement check quickly. GREAT service.

From the owner: As an independent agency, we work with many quality Insurance Companies. We specialize in…read moreBusiness, Comercial, and Personal insurance including: Vacation Rental, Builders Risk, and insurance for Contractors. We write all the toys like motorcycles, boats, yachts, personal watercraft, classic and custom cars. We also have markets for hard to place insurance.

Absolute incompetence at this branch. My storage unit insurance was up for renewal and Westland…read moreemailed me to renew. I called them 3x and every time was told either nobody was available that knew how to renew storage unit insurance, to call back later (I had to pay international calling) cause someone *might* be in who knew how to do it, and then told they couldn't call me back cause they didn't have international calling so I had to call a 4x. I tried emailing 2x too and wasn't helped. It took 7 points of contact with them to renew my insurance and 4 individuals. I was finally able to get a hold of the manager, Jennifer, who resolved my issue in 2 minutes but it was a concerted effort to address a very simple problem. Do not recommend using this branch unless you're ready for a headache.

Natasha was super helpful and very efficient. She got everything I needed taken care of quickly and…read moreprovided some helpful suggestions and tips. I will be calling her directly for all my ICBC needs from now on!

I came in with a tricky interprovincial, family auto issue, Amanda was exceptional! She knew her…read moreinfo and adviced us on the best solution, confirmed it with a colleague, and helped us through it! It was quick, painless, and enjoyable (she was very adept and customer service!). Thank you, Amanda!