When you're trying to explain something to them they look at it as arguing.. sometimes they don't…read morehear you out and sometimes they do.. but the main thing is to listen to the tenant and hear the tenant out and so you can understand where the tenants coming from and what the tenant been through not sit there saying things like I'm not going to argue with you when no one's arguing we're trying to explain what our problem or issue is but then when you try to explain yourself to people and they keep talking over you they look at you like you're arguing when you're not they just don't want to hear what you have to say. Have some compassion for good tenants.. We have a life and we just want to be comfortable where we pay our rent.

I never have lived in any type of public housing but from my first time experience of living in…read morethis type of setting I can say that I'm very disgusted not only by most of the rude, ignorant and nasty residents but with some of the staff as well who pretend to really care when all they do is talk behind your back. Whenever something goes wrong or if you have a problem it's never taken care of and neither is nothing done about it whether you complained about it more than once. They also play "favoritism" and choose who they decide to want to be nice to. I called in many times for work orders and most of the time I got an attitude by the receptionist. (A couple of them) No matter what time of the day or night it is, it can be early morning or late night you will come across many people who don't care and will be loud to where you can hear it through the walls and corridors, people will constantly slam doors 24/7. I don't know how many times I've complained about the samething even knocked on the neighbors door and ask politely to keep it down, Also had to call the police and it's STILL happening since April 3, 2017 of living in this place. It's basically torture and having to suck it up until you can hopefully move which who knows when that will be but it sucks because again, these people don't care about anything that goes on here but let them get away with any and everything that's why everyone does what they want, when they want because no rules are being enforced and neither is anyone that works in the housing authority is putting their foot down but letting you solve it all on your own which is unfortunate. It's a community and I understand that but the obnoxious things that go on around here isn't normal and it's sickening when you're only trying to look for peace in your own home but you can't because of the constant disruptions and kaos !! It reminds me of where I was living before I came here, I thought places like these were supposed to be somewhat peaceful since its basically an "Elderly, Disabled living environment but I guess not and I'm beyond sick of dealing with the same thing for months now. Once I leave this whole EPHA I'm not looking back. Beyond Disappointed!!!!!

this team is amazing. they were able to get my properties posted right away, and we were able to…read moreget tenants in, in a very short window. There us always someone available to talk to and when it comes to emergencies or repairs they waste no time to get things going again.

David was easy to work with, responsive, friendly, and approachable! I look forward to doing more…read morebusiness together in the future.

Run. That is the sign that should be on all of Fineberg Buildings. Careful because they go under…read morethe name of Fineberg Companies, Fineberg Management, and their Brokers under other names. This is how I ended up renting without understanding who my lease was with until it was too late. This review is specific to 1163-1191 Boylston St. I signed a lease here, and had accepted that the building looked old and had low expectations but Fineberg proved even low expectations are much too high. Upon my first inspection, I was told by the Broker that anything I saw broken would be fixed, and I was given a very good rate for the Fenway Area. The apartment really didn't look all that bad at first glance. I was wrong..really wrong. Let me just cut to the chase and tell you how everything went after I signed the lease: Day One: I was told anything I saw "broken" on the day I viewed the apartment would be fixed before I moved in. (nope). I moved into the apartment and it was not clean, the toilet had been used and nobody flushed, and the light fixtures were not fixed as was promised. There was also a gaping hole in the ceiling that had not been fixed. Day Two: I contacted the office and was told that the cleaners didn't come until Monday so it was either clean it myself or wait. Not wanting to live in a dirty apartment I suited up and cleaned myself. Maintenance "patched" some of the issues but could have done better if they let a two-year-old with a bottle of glue do it. Day Three: I woke up to use the restroom, and there were six giant cockroaches hanging out in the bathroom like a horror film. I had not moved in any personal belongings at this point and had been camping on the floor, so it would be impossible for me to bring them w/ me. I flipped on the switch to the kitchen and two more roaches waddled away into the cracks in the kitchen counter. These roaches were very comfortable and it was clear they had lived there for some time. I called the emergency nightline, (yes I panicked), and they told me "the office would be in touch" Day Four: The office was not in touch, and two or three days later I called and they promised to send over a person to fog. They told me my unit had "never" had a roach problem. Yet when i talked to the guy who fogged he confirmed "this unit has stubborn roaches because the people around me, are not the cleanest"....clearly this is a problem and had been for some time....Anyway, foggers had to come once a month to get rid of the roaches, and they only really went away when I personally sealed up every crack I could see with caulk. I could leave no food open or out for any given amount of time or else they would come back. I also spotted roaches in the hallways, and basement. One month later: About 3 weeks in, I notice when I come home from work the entire place smelled like trash. Correction: like rotting garbage, I head down to the basement and there were massive piles of trash under the stairs, and other tenants taking pictures. I ask what is happening they shrug and say this happens all the time----with radio silence from the office. I called the office, and they assured me that the cleaning service would be there Monday. That meant that stinking hot garbage sat there from Thursday to Monday and you can imagine the smell. This happened every week and on some days I would hold my breath to walk up the stairs. Two-Three Months later: Amazon Packages were getting stolen as quickly as they were delivered. The office does nothing and scolds the tenants instead - we just should not get deliveries there.....they said. Four-Five Months in: I notice there are homeless people living in the basement, using the sink as a shower and a bathroom (gross)..... You guessed it - Phoned the Office....they promised to tell the "security team" whom I never met or saw----ever --- and gave me the suggestion to "just not go in the basement"...The basement is where the laundry is.... I could go on and on and on about how terrible this company is, all I can say is like many reviewers have put it, just do not move in here. Spare yourself. Your protocol should be this: If you are looking at a Fineberg Building, stop. Look anywhere else, couch surf, live in an Air B n B, take a longer commute.....try a parkbench.... ANYWHERE, and if you MUST sign with Fineberg, bring your own roach spray and face mask because between the garbage smell and roaches you'll need both.

For 1634 Commonwealth…read more.. Hot water works 1/2 the time, no stipends for rent even though hot water is in rent. Cockroach issues that weren't addressed until 6 months into lease, workers leave a mess, holes, and unfinished work. I recommend anyone thinking of living in this building find somewhere else to live.